Encharge Review: Your AI-Based Customer Engagement Tool

According to our experience, Encharge, an AI-based marketing automation tool, stands out for its ability to send behavior-based emails, enhancing customer engagement. Its integration with various platforms like Zapier and Stripe, along with features like lead nurturing, user onboarding, and trial conversion, make it a robust choice for startups and small businesses, particularly in the SaaS sector. Encharge cost-efficiency, easy migration, and automated workflow make it a compelling option for businesses looking to streamline their marketing processes.

Marketing is a vital part of every business, and it has become evident that automated marketing is the best way forward. Encharge, a marketing automation tool, has gone a step ahead and enabled businesses to send email to their customers and prospects.

Encharge also helps companies automate their marketing process and improve the quality of the user journey tremendously with integrations and tons of exciting features.

Encharge website screenshot

Encharge is also an excellent fit for startups and small businesses since the automated features help companies send behaviour-based emails and increase their revenue. Encharge might be the next one-stop solution for all email marketing and marketing automation needs. 

Like any other marketing automation tool, Encharge also offers some fantastic features, integrations, and much more. Most messaging tools fail to automate workflows outside of the product, and the marketing automation tools do not understand customer behaviour.

Let us look at what makes Encharge stand apart from the crowd! 

Advantages of using Encharge

Advantages of using Encharge as your automated email marketing tool  

encharge integration workflow

Increase trial conversion rates 

Most automation tools require users to have a subscription plan with a flat fee to support them with an event and do not offer behaviour-based emails. With Encharge, you can send action-based onboarding emails. For SaaS companies, though, action-based emails are the most effective means of communication. 

Action-based emails enable to increase in clickthrough rates and converts free users into paid customers. Share on X

Target users based on their actions  

If you are looking to improve your customer engagement/ re-engagement through events, you will need to make customer segments (based on customer activity). It is not possible with platforms like HubSpot.

Encharge enables users to build features based on customer behaviour. Share on X

Cost-efficient  

Encharge starts its monthly billing at $49, where it covers two thousand contacts, which is a minor spend compared to the subscription fees on any other platforms. Most of them require users to subscribe to a plan with higher prices. 

Build flows with third-party apps 

With Encharge, building flows with third-party apps is a lot easier when compared to the others in the market.

If you are a SaaS company looking to use Stripe as your payment provider, then Encharge is your best option. Share on X

Automated emails to your users for initiating a trial, cancelling a subscription, or converting a prospect is all made possible without any hassles. 

Migrations 

Setting up workflows, emails, contacts, and collaborations are much easier while getting started with Encharge. Migrations are a breeze inside Encharge!

Features of Encharge

< class="mt0 mb10 font200" style="color:#111;"> Features of Encharge >
encharge migration worflow

Email marketing features include: 

  • Building and Personalizing Emails 
  • Sending Outbound Emails 
  • Manage Email Deliverability 
  • Automated Email Responses 

Online marketing features include: 

  • Dynamic Content 
  • A/B Testing 
  • Mobile-Optimized 

Lead management features include: 

  • Marketing Lead Database 
  • Data Quality Management 
  • Segmentation 
  • Lead Scoring and Grading 
  • Lead Nurturing 
  • Online Behavior Tracking 
  • Automated Alerts and Tasks 

Basic reporting features:

  • Email campaigns
  • Workflow

Usecases of Encharge

  • Marketing automation for onboarding, converting and retaining customers. 
  • Lead nurturing for trial users and customers. 
  • User onboarding to boost product activation 
  • Trial conversion for behaviour-based emails and intelligent marketing automation. 
  • SaaS companies can convert, onboard, and retain customers. 
  • Agencies can manage their clients with advanced marketing automation flows. 
  • Content creators can convert subscribers into customers through automated email sequences. 
  • Subscription businesses can create targeted messages to generate recurring revenue. 
  • Productized services can automate services and focus on other essential aspects. 

Integrations available with Encharge

The team has intensively worked on integrations for Encharge with other apps and platforms.

Some of the common integration available are:

  • Zapier 
  • Stripe 
  • Segment 
  • HubSpot 
  • Salesforce 
  • Calendly 
  • Slack 
  • Mailchimp 

Review of Encharge

Review of Encharge

Encharge vs Active Campaign on G2 

encharge worflow builder view

Users suggest:

Encharge be easy to use, administer, and set up. Ongoing product support, feature updates, and roadmaps were a few areas where reviewers preferred Encharge over ActiveCampaign.   

Both Encharge and ActiveCampaign offers a free trial. 

Building and Personalizing Emails, outbound email sending, automated email responses, and email delivery management are a few areas where the reviewers favored Encharge. Program management, budgeting, and social engagement & sharing are a few areas where ActiveCampaign was the reviewers favourite. 

CRM lead integration, automated alerts, search tracking & optimization, were a few other features of Encharge that seem to be favoured by the reviewers. 

Encharge vs Mailchimp on G2 

encharge active users dashboard

While both Encharge and MailChimp offer a free trial, MailChimp also offers a free plan, Encharge begins with a Growth plan, and MailChimp offers a free plan. 

Reviewers favoured Encharge for Quality of support, ease of doing business, and ease of administration.

Mailchimp Landing Pages and forms were popular among the reviewers and Social – Listening, Social Sharing, Campaigns, and Engagement. The Encharge features like managing email deliverability, sending outbound emails, automated email responses, and a few others are a favourite among the reviewers

Reviewers found Encharge to be an excellent fit for small businesses by the reviewers from industries like Marketing & Advertising, Education management, computer software and a few others.

Encharge vs HubSpot on G2 

Encharge comparison with Hubspot

Encharge and HubSpot offer a free trial. HubSpot also offers a free plan, but Encharge provides various subscription plans starting from $49 per month. 

Marketing features like A/B testing, dynamic content, and search optimization by Encharge have received a higher rating from the reviewers. 

Social features like social listening, sharing, and engagement offered by HubSpot is a favourite among the reviewers. While Encharge is best suitable for small businesses, HubSpot is ideal for a mid-size to large organization. 

Marketing & Advertising, Education management, Professional Training, and Health & Wellness industries seemed to favour Encharge. However, HubSpot is a favourite among Software, Information Technology, and Internet industry.

Success stories of Encharge

Success stories of Encharge

Landbot

Landbot is a chat builder with no-code and is a hot favourite among the best Fortune 500 companies. More than fifty thousand businesses depend on Landbot to create chat experience and build relationships with their customers. 

Landbot logo

Xavier Ribas, a Marketing Operations Analyst from Landbot, says, “I can assure you that Encharge is like having two full-time interns. It makes me focus 100% on analyzing the data and growing the marketing area much faster.” 

The Problem  

Landbot was finding it challenging to scale automation with cost-efficient methods as they grew. The marketing team needed to find a personalized onboarding experience for its new users, and they needed it to be faster. Since they were already using Autopilot adding hundreds of new users every day led to issues with scalability and pricing. 

The Solution  

Landbot was looking for a marketing automation platform that works well to scale its digital business. They found Encharge to be an excellent marketing automation platform to suit their growing needs and not burn a hole in the pocket.

The realistic price tag and support service made Encharge a better choice compared to Autopilot. Personalized emails based on user behaviour and the data from the Onboarding setup enabled them to create a New users email journey and stop the emails once the users become customers. 

Once Landbot set up their email journey, they also found Lead qualification, customized events, remarketing campaigns, and a few other functionalities to be very useful. 

Some of the initiatives that helped the Landbot team: 

  • Lead qualification instantly improved the sales team performance and efficiency. 
  • Syncing segmentation is automated. 
  • In-app support to users through intercom messages. 

SamDock

Sadock, a CRM platform, enables its users to simplify sales and customer management. Sadock is best suitable for small businesses looking to generate and close leads. 

SamDock logo

Dennis Sturm, Marketing Manager at Samdock, says,

We were spending around 3-5 hours in sales and another 2-4 hours in customer success to acquire each new customer. Now we need less than an hour in sales and another hour in customer success. Encharge is an important part of that.

The Problem 

The Samdock team realized that the cost of acquiring customers was far higher than the customer’s lifetime value. They found that multiple sales and customer interactions were very time consuming and proving costlier. None of the steps in the process was automated, which meant ROI would take years. It led them to go back to rethink their processes and strategies. 

The Solution  

Finding an automated marketing and sales process was their one-stop solution to their challenges. Reduced / no “touch” with customers but staying connected was the first and foremost requirement. Encharge felt like a great idea, and they pursued the email system for the marketing department.

It led Samdock team to automate many of the other processes around the product and marketing. 

Sadock used Encharge for: 

  • Lead Nurturing 
  • Welcoming and onboarding new users. 
  • Sending newsletters and product updates 
  • Automated workflow for subscription management. 

Using Encharge helped SamDock: 

  • To reduce their new customer acquisition time by upto 77%. 
  • Encharge enabled them to stay connected with the prospective and existing customers without utilizing a considerable workforce. 
  • Encharge has helped the Samdock team to become more structured and improved their conversion rates. 

Getting started with Encharge

Encharge Review: Your AI-Based Customer Engagement Tool 1
  1. Get to Encharge Website form here. Signup for a trial account.
  2. Check and setup the campaign steps during the trial period of fourteen days for free.
  3. Choose the subscription that is best suitable for your business; after the trial period ends.

Price Comparison with Other Tools

Price Plan comparison with other Email Marketing Tools

With numerous options available, comparing different tools based on pricing, features, and plan availability is crucial. Below is a comparison table that outlines Encharge pricing plan against other popular marketing automation tools.

ToolPrice for 1,000 Subscribers (Monthly)Free Plan AvailabilityKey Features
Encharge$49NoVisual automation builder, behavioral segmentation, multi-channel messaging
ActiveCampaign$29NoAdvanced automation, CRM integration, email segmentation
Mailchimp$13YesDrag-and-drop editor, audience segmentation, A/B testing
HubSpot$50YesCRM, email automation, contact management, sales automation
GetResponse$19YesEmail marketing, landing pages, webinar capabilities
Klaviyo$20YesAdvanced segmentation, personalized automation, SMS marketing
Drip$39NoE-commerce focus, segmentation, multi-channel automation
ConvertKit$29YesVisual automation, tagging system, creator-focused features
Sendinblue$25YesSMS marketing, transactional emails, advanced segmentation
Moosend$9YesAutomation workflows, drag-and-drop editor, landing pages
Omnisend$16YesE-commerce focus, SMS marketing, automation workflows
This table provides pricing, helping you compare Encharge with other platforms, that might best suit your budget and feature needs.

Price Plan Observations

  • Encharge: Higher price point, designed for users needing advanced automation capabilities with detailed workflows.
  • ActiveCampaign: Offers a balanced price for robust automation features and CRM integration.
  • Mailchimp: Lower price with a free plan, ideal for beginners and those needing basic automation.
  • HubSpot: Premium pricing reflects its comprehensive CRM and sales tools; good for larger teams.
  • GetResponse: Affordable with a strong free plan, suitable for a broad range of marketing needs.
AspectProsCons
Ease of UseIntuitive drag-and-drop automation builderCan be overwhelming for beginners due to advanced features
Visual workflow makes it easy to see and adjust automationsLearning curve associated with the setup and configuration
AutomationHighly customizable workflows tailored to specific user behaviorLimited templates compared to some competitors
Behavioral segmentation allows targeting based on actions, not just attributesRequires time to set up complex automations
IntegrationIntegrates well with a wide range of tools including CRMs, email platforms, and analyticsSome integrations may require third-party connectors or custom APIs
Native integrations with popular tools like HubSpot, Intercom, and StripeOccasional sync issues with certain integrations
Multi-Channel MessagingSupports email, SMS, and in-app messaging, allowing for omnichannel strategiesSMS and in-app messaging require additional setup and may incur extra costs
Personalized messaging based on user actionsSMS capabilities might be limited in certain regions
SegmentationAdvanced segmentation options based on behavior, events, and customer attributesComplex segmentation can be time-consuming to set up
Real-time segmentation updates as user behavior changesNot as beginner-friendly as simpler tools with less advanced segmentation
Analytics and ReportingDetailed reports on automation performance, user engagement, and conversion ratesReporting dashboards are not as visually polished as some competitors
Real-time analytics for monitoring workflow effectivenessLimited customization options for reporting views
Customer SupportResponsive support with a helpful knowledge baseLacks 24/7 support; limited to business hours
Regular webinars and onboarding support for new usersNo dedicated account manager unless on a higher-tier plan
ScalabilityScales well for growing businesses needing complex automationHigher cost as the subscriber count increases
Suitable for mid to large businesses with dynamic automation needsPricing can be prohibitive for small businesses or startups
Design and CustomizationAllows for extensive customization of email templates and workflowsTemplate library is smaller compared to major competitors like Mailchimp
Supports custom code for advanced usersDesign interface can feel less modern compared to top competitors
This table provides a balanced overview of pro and cons of using Encharge, helping you make an informed decision based on your needs and priorities.

Ideal Users for Encharge

Who should choose Encharge?

Encharge is a marketing automation tool best suited for businesses needing advanced automation and behavioral segmentation. Below is a detailed table outlining who should consider using Encharge based on their needs and business type.

Business TypeReasons to Choose Encharge
Mid to Large BusinessesNeed scalable automation workflows, complex segmentation, and multi-channel messaging.
E-commerce CompaniesBenefit from behavioral segmentation and personalized messaging based on customer actions.
B2B CompaniesRequire advanced CRM integrations, lead scoring, and detailed customer journey automation.
SaaS CompaniesUse behavioral triggers and in-app messaging to drive engagement and reduce churn.
Marketing AgenciesNeed customizable workflows for different clients and detailed analytics to showcase results.
Growth-Driven StartupsSeeking advanced automation features to scale quickly and optimize customer engagement.
Tech-Savvy TeamsComfortable with setting up complex automations and require in-depth customization options.
Businesses Needing IntegrationRequire seamless integration with other tools like CRMs, payment systems, and more.
This table highlights the types of businesses that would benefit most from Encharge capabilities, helping you determine if it aligns with your marketing automation needs.

Who should not choose Encharge?

Encharge may not be suitable for small businesses or startups with limited budgets due to its higher pricing compared to simpler tools. It’s also not ideal for beginners or those without technical expertise, as its advanced features and complex automations can be overwhelming. Companies looking for basic email marketing or those needing extensive pre-built templates might find Encharge unnecessarily complex. Additionally, businesses requiring 24/7 customer support may need to consider alternatives with more accessible service options.

Quick Overview

Encharge at a glance

FactorDetails
What We LikeEncharge offers powerful automation with a visual builder, advanced behavioral segmentation, and multi-channel messaging. It integrates well with CRMs, email platforms, and other tools.
What We Don’t LikeThe platform can be complex for beginners and lacks a 24/7 support option. Its higher pricing can be a barrier for small businesses or startups with limited budgets.
Value for MoneyEncharge provides great value for mid to large businesses needing advanced automation and integration capabilities, but its pricing may be high for those needing basic features.
Customer SupportOffers responsive support during business hours and a helpful knowledge base, but lacks 24/7 support and dedicated account managers on lower-tier plans, limiting availability for urgent assistance.
Who Should Use?Best suited for mid to large businesses, e-commerce, SaaS companies, marketing agencies, and tech-savvy teams needing complex automation, behavioral segmentation, and robust integration options.
MailerLite AlternativesMailchimp, ActiveCampaign, GetResponse, Klaviyo, and Sendinblue are viable alternatives offering more affordable pricing, easier-to-use interfaces, and similar automation capabilities for small businesses.
Our Score4/5
This table provides a comprehensive, quick review of Encharge to help assess its suitability for your needs.

Our Experience

Our Experience

Encharge enables users to improve communication with their customers, streamline their email needs, manage migrations and integrations, and automate sales and marketing processes.  

Encharge is an excellent fit for startups looking to achieve – 

  • Nurture leads 
  • Streamline their email communication 
  • Convert trial users 
  • Onboard new customers 
  • Automate sales tasks 
  • Build high-conversion marketing automation flows 
  • Easy integrations with the marketing stack 
  • Zero cost and hassle-free migrations. 

The market offers tons of automation tools, but it is vital to get a tool that works like a one-stop solution to all the challenges.

Encharge is best suitable for Startups specifically in the SaaS market.

Excellent marketing automation features, responsive visual canvas builder, intuitive user interface, and fantastic new customer onboarding features are some of the best and most valuable features offered by Encharge.

The third-party tool integrations, hassle-free migrations, and customer support make it a winner in this segment and the most sought-after solution for all email and marketing automation needs.

Here’s a table representing key features of Encharge:

FeatureRating
Visual Automation Builder⭐⭐⭐⭐⭐
Behavioral Segmentation⭐⭐⭐⭐⭐
Multi-Channel Messaging (Email, SMS)⭐⭐⭐⭐
CRM Integration⭐⭐⭐⭐
Customizable Workflows⭐⭐⭐⭐⭐
Advanced Personalization⭐⭐⭐⭐
Real-Time Analytics⭐⭐⭐⭐
A/B Testing⭐⭐⭐⭐
Trigger-Based Automations⭐⭐⭐⭐⭐
Lead Scoring⭐⭐⭐⭐
Native Integrations⭐⭐⭐⭐⭐
API Access⭐⭐⭐⭐
In-App Messaging⭐⭐⭐⭐
Email Template Customization⭐⭐⭐
Detailed Reporting⭐⭐⭐
Segmentation Based on User Events⭐⭐⭐⭐⭐
Webhooks⭐⭐⭐⭐
Contact Management⭐⭐⭐⭐
Form Builder⭐⭐⭐
Subscription Management⭐⭐⭐⭐
Dynamic Tagging⭐⭐⭐⭐
User Onboarding Sequences⭐⭐⭐⭐
Data Syncing⭐⭐⭐⭐
Integration with Payment Platforms⭐⭐⭐⭐
Customer Journey Mapping⭐⭐⭐⭐
This table rates Encharge key features, showcasing its strengths in automation, segmentation, and integration.

FAQ

Before you get started with Encharge

What is Encharge? 

Encharge helps its users to send emails based on the behaviour of the visitors on their website and automate the marketing process. Encharge helps users manage and streamline and automate workflows from lead qualification to third-party integrations and a hassle-free migration from a different system. 

What are the features offered by Encharge? 

Behaviour emails, email editor, website tracking, transaction emails, lead scoring, flow builder, broadcasts, and email personalization are some of the best features of Encharge. 

Can I use Encharge for free? 

Encharge offers a free trial for fourteen days. However, users must choose a suitable subscription plan based on their needs and cannot use Encharge for free after the trial period. 

How can I use Encharge to automate sales? 

Assigning important leads to sales representatives, automating critical sales tasks, Facebook retargeting, syncing, nurturing leads into sales opportunities, and converting them into customers can be done through Encharge. 

How does Encharge work for Facebook marketing automation? 

Encharge helps companies to collect user data from their website, product, and marketing stack. Encharge enables to segment users based on feature use, page views, and product behaviour. Encharge also helps users to send the right message to the right audience. 

Can Encharge help to reduce cost? 

Encharge helps reduce the person-hours, improve the turnaround time for lead nurturing, and automate tons of marketing processes that may have otherwise taken a humongous amount of time by the workforce. 

What kind of companies can use Encharge? 

Startups, small businesses, and companies in the SaaS niche may find Encharge to be most suitable for all their marketing and email automation needs. 

What do you need to know about Encharge email? 

Sending branded emails with drag and drop editor, automated emails for a password reset, payment receipt, and single sign-on links are a part of the Encharge emails. Designing, delivering, and analyzing emails is a breeze. 

Can I use Encharge to send cold emails? 

Encharge does not allow cold emails. Emailing unsolicited contacts is prohibited and may lead to suspension of the account. 

Pritha Bose
Pritha Bose

I am an accomplished content marketing and communications expert with over 10 years of experience in the EdTech and SaaS industries. In my current role as a content marketer, I create engaging stories and campaigns focused on #marketingb2b, #contentdesign, #marketingdesign, #contentmarketing, and #marketingautomation. I have deep expertise in marketing automation, ecommerce tools, email marketing, project management, and content strategy. I have a proven track record of working cross-functionally to build brand awareness and promote products through immersive storytelling and campaigns. Previously, I have led content and communications initiatives for various EdTech businesses and internet products. I am skilled at developing content that resonates with key stakeholders while positioning brands strategically. With my passion for team collaboration and hands-on approach, I thrive at managing freelancers, designers, and engineers to deliver impactful campaigns across digital channels and domains. My breadth of experience allows me to be a trusted advisor to companies seeking to amplify their message and connect authentically with target audiences.

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