8.8/10 (Expert Score)
Product is rated as #3 in category Email Marketing Tools & Service Providers
Omnisend is your all-in-one solution for ecommerce customer engagement through email, SMS, push notification marketing.
Design
7.3
Easy to use
9.4
Price
9.5
Features
8.8
Email Delivery
9
PROS:
  • Automation
  • Customization
  • Segmentation
  • Reporting and Analytics
  • Ecommerce Integrations
CONS:
  • Cost
  • Learning Curve
  • Limited Features
  • Platform Dependency
  • Support

Details about Omnisend

Omnisend is a comprehensive suite of tools designed to revolutionize your email marketing strategy implementation with ecommerce business. With Omnisend, you’ll unlock a world of possibilities to connect with your customers like never before, driving increased sales and fostering long-term brand loyalty.

At its core, Omnisend is a robust and user-friendly platform that empowers your marketing and sales teams to create highly targeted and personalized email campaigns that resonate with your customers. Whether you’re a small business or a growing enterprise, Omnisend is tailored to meet your unique needs and help you achieve your business goals.

One of the standout features of Omnisend is its automation capabilities. Say goodbye to manual and time-consuming ecommerce email marketing tasks. Omnisend automates the entire process, from capturing customer data and segmenting your audience to creating and sending dynamic email campaigns at the right time, every time. This not only saves your team valuable time and resources but also ensures that your emails are timely and relevant, driving higher open rates, click-through rates, and ultimately, conversions.

With Omnisend, you’ll have access to a wide range of pre-built email templates that are designed to impress and convert. These templates are fully customizable, allowing you to easily create eye-catching emails that reflect your brand personality and message. Plus, with Omnisend drag-and-drop editor, you can effortlessly create visually stunning emails without any coding or design skills, making it accessible for everyone on your team.

But Omnisend doesn’t stop at just email automation and templates. It also offers powerful segmentation tools that enable you to precisely target your audience based on their behaviors, preferences, and purchase history. This means you can send highly relevant and personalized emails that resonate with your customers, resulting in higher engagement and better ROI.

Tracking and analyzing the success of your email campaigns is also made easy with Omnisend robust reporting and analytics features. Gain valuable insights into your campaign performance, measure key metrics, and optimize your strategy to continually improve your results. Plus, with Omnisend A/B testing capabilities, you can experiment with different email variations to find the winning formula that resonates the most with your audience.

Key Features of Omnisend for Email Engagement Success:

  1. Email and SMS Automation: Omnisend streamlines your ecommerce email and SMS marketing efforts with powerful automation tools that save time and resources. Automate tasks such as capturing customer data, segmenting your audience, and sending targeted emails at the right time, resulting in higher open rates and better engagement.
  2. Customizable Email Templates: Omnisend provides a wide range of pre-built email templates that are fully customizable, allowing you to create visually stunning emails that reflect your brand personality and message. No coding or design skills required, making it accessible for everyone on your team.
  3. Segmentation Tools: Omnisend offers robust segmentation tools that enable you to precisely target your audience based on behaviors, preferences, and purchase history. This allows you to send highly relevant and personalized emails that resonate with your customers, driving higher engagement and conversions.
  4. Drag-and-Drop Editor: With Omnisend intuitive drag-and-drop editor, you can easily create professional-looking emails without any coding or design skills. This empowers your team to create visually appealing emails that capture attention and drive action.
  5. Reporting and Analytics: Omnisend provides comprehensive reporting and analytics features that allow you to track and analyze the success of your email campaigns. Gain valuable insights into key metrics, measure performance, and optimize your strategy for better results.
  6. A/B Testing: Omnisend A/B testing capabilities allow you to experiment with different email variations to find the winning formula that resonates the most with your audience. This helps you optimize your campaigns and improve your email engagement rates.
  7. Personalization: Omnisend allows you to create highly personalized emails with dynamic content, product recommendations, and personalized offers. This level of personalization helps you create a unique and tailored experience for each customer, resulting in higher engagement and conversions.
  8. Integrations: Omnisend seamlessly integrates with popular ecommerce platforms, including Shopify, WooCommerce, BigCommerce, and Magento, making it easy to sync your customer data and automate your email marketing efforts.
  9. 24/7 Support: Omnisend provides 24/7 customer support, ensuring that you have access to assistance when you need it. From onboarding to troubleshooting, their dedicated support team is there to help you make the most of the platform.

Related Posts and Discussions:

Price Plans of Omnisend

  1. Free Plan: Omnisend offers a free plan with 500 emails/month. That is suitable for small businesses with basic email marketing needs.
  2. Standard Plan: Omnisend Standard Plan is designed for small to medium-sized businesses and offers 6000 email/ month and starts at $16/ month. More advanced features such as automation, email templates, segmentation, reporting, and integrations.
  3. Pro Plan: Omnisend Pro Plan is geared towards businesses with larger email lists and sms. You can send unlimited emails and 3933 sms each month.

Alternatives of Omnisend

Add to compare
Brevo is a comprehensive marketing automation platform designed to help businesses of all sizes communicate with their customers effectively. With a range of features including email campaigns, SMS messaging, automation workflows, and performance analytics, Brevo offers businesses an all-in-one solution for managing their marketing efforts.
Deployment: Cloud Hosted, SaaS
More details +
Brevo is a comprehensive marketing automation platform designed to help businesses of all sizes communicate with their customers effectively.
Design
2.5
Easy to use
7.5
Price
9.5
Features
10
Feedback
4.5
PROS:
  • Subscriber Management
  • Campaign Management
  • Value for money
  • Customer Service
  • Email Campaigns
CONS:
  • eCommerce Integration
  • Customer Survey
  • Support
  • Slowness
Add to compare
ZOHO Campaigns is a comprehensive platform that empowers your marketing and sales teams to create, automate, and optimize email campaigns for effective customer engagement. With its intuitive interface, powerful features, and seamless integration with other ZOHO products, ZOHO Campaigns is the ultimate tool for businesses looking to enhance their email marketing strategies and drive meaningful customer interactions.
Deployment: SaaS
More details +
ZOHO Campaigns is a comprehensive platform that empowers your marketing and sales teams to create, automate, and optimize email campaigns for effective customer engagement. With its intuitive interface, powerful features, and seamless integration with other ZOHO products, ZOHO Campaigns is the ultimate tool for businesses looking to enhance their email marketing strategies and drive meaningful customer interactions.
Design
6.2
Easy to use
9.2
Price
7.7
Features
7.5
Email Delivery
7.1
PROS:
  • Comprehensive Email Campaign Management
  • Automation and Workflow Capabilities
  • Multi-Channel Marketing
  • Analytics and Reporting
  • Integration with ZOHO CRM
CONS:
  • Learning Curve
  • Cost
  • Limited Customization
  • Integration with Non-ZOHO Apps
  • Support and Documentation
Add to compare
Vertical Response is a user-friendly and comprehensive email marketing platform that can be a valuable tool for small businesses looking to engage with their customers and drive results through effective email campaigns.
Deployment: SaaS
More details +
Vertical Response is a user-friendly and comprehensive email marketing platform that can be a valuable tool for small businesses looking to engage with their customers and drive results through effective email campaigns.
Design
4.9
Easy to use
7.5
Price
8.2
Features
5.7
Email Delivery
7.5
PROS:
  • Easy-to-use Interface
  • Template Library
  • Contact List Management
  • Automation Features
  • Reporting and Analytics
CONS:
  • Limited Features
  • Pricing
  • Email Volume Limitations
  • Limited Integrations
  • Support and Resources
Add to compare
SendX, the all-in-one email marketing platform that empowers your marketing and sales team to create highly targeted and personalized email campaigns to engage with your customers like never before.
Deployment: SaaS
More details +
With SendX, you can unlock the full potential of your small business email marketing by creating personalized and engaging email campaigns that resonate with your audience and drive meaningful results.
Design
7.2
Easy to use
7.5
Price
10
Features
3.4
Email Delivery
8
PROS:
  • User-friendly Interface
  • Advanced Segmentation
  • Automation Features
  • Affordable Pricing
  • Responsive Customer Support
CONS:
  • Limited Third-party Integration
  • Limited Email Templates
  • Limited Reporting Features
  • Learning Curve for Advanced Features
  • Deliverability Concerns
Add to compare
Ongage offers a comprehensive suite of tools that empower your marketing and sales team to create highly engaging and personalized email campaigns, optimize your delivery, gain valuable insights, and achieve better results for your small business.
Deployment: SaaS
More details +
Ongage offers a comprehensive suite of tools that empower your marketing and sales team to create highly engaging and personalized email campaigns, optimize your delivery, gain valuable insights, and achieve better results for your small business.
Design
4.6
Easy to use
5.1
Price
10
Features
7.5
Email Delivery
9.8
PROS:
  • Advanced Segmentation
  • Automation
  • Deliverability Tools
  • Integration Flexibility
  • User-friendly Interface
CONS:
  • Cost
  • Learning Curve
  • Setup and Integration
  • Overwhelming Features
  • Dependence on Email Marketing
Add to compare
Omnisend is a robust and user-friendly platform that empowers your marketing and sales teams to create highly targeted and personalized email, SMS campaigns that resonate with your ecommerce customers.
Deployment: SaaS
More details +
Omnisend is your all-in-one solution for ecommerce customer engagement through email, SMS, push notification marketing.
Design
7.3
Easy to use
9.4
Price
9.5
Features
8.8
Email Delivery
9
PROS:
  • Automation
  • Customization
  • Segmentation
  • Reporting and Analytics
  • Ecommerce Integrations
CONS:
  • Cost
  • Learning Curve
  • Limited Features
  • Platform Dependency
  • Support
Add to compare
Mailmodo is a powerful platform that enables businesses of all sizes to create engaging and personalized email campaigns to better engage with their customers.
Deployment: SaaS
More details +
Mailmodo is a powerful platform that enables businesses of all sizes to create engaging and personalized email campaigns to better engage with their customers.
Design
8.4
Easy to use
7.5
Price
9.5
Features
7.6
Email Delivery
7.3
PROS:
  • Interactive Emails
  • Personalization
  • Automation
  • Advanced Analytics
  • A/B Testing
CONS:
  • Cost
  • Learning Curve
  • Integration
  • Limited Templates
  • Technical issues
Add to compare
iContact is a powerful suite of tools designed to help businesses engage with their customers more effectively. With its user-friendly interface and extensive range of features, iContact can help your marketing and sales team create targeted email campaigns, manage your social media presence, and track your online interactions with customers.
Deployment: SaaS
More details +
iContact is a powerful suite of tools designed to help businesses engage with their customers more effectively.
Design
6.2
Easy to use
7.5
Price
7.1
Features
5.2
Email Delivery
9
PROS:
  • User-friendly interface
  • Multi-channel support
  • Automation capabilities
  • Analytics and reporting
  • Expert support
CONS:
  • Limited customizability
  • Limited integrations
  • Limited advanced features
  • Cost
  • Learning curve
Show next

User Feedback Analytics of Omnisend

Here are the top 5 reasons why users love Omnisend, based on the details extracted from the positive reviews:
  1. Customer Live View and Automation: The product allows users to view customer activities live and provides automation features.
  2. Customer Service: Users appreciate Omnisend customer service.
  3. Pre-segmented Emails: The ability to segment emails beforehand is appreciated by the users.
  4. Ease of Use: Users find Omnisend easy to use for sending emails.
  5. Support: Users love the support provided by Omnisend, finding it helpful.
Here are the top 5 reasons why some users may not be satisfied with Omnisend, based on the details extracted from the negative reviews:
  1. Lack of Features: Some users feel that the product lacks certain features such as UTM parameters.
  2. Mobile Design Issues: Users have reported issues with the design of emails on mobile devices.
  3. Customer Support: Some users are not satisfied with the customer support.
  4. Paid Basic Features: Users are not happy that some basic features are not available in the free version and require payment.
  5. Email Design: Users have concerns about the types of email designs and templates available, including font options.
These user feedback analysis are based on 500 review samples, so they may not fully represent all positive and negative aspects of the product. The review samples were collected from Trustpilot, G2Crowd, Capterra, SoftwareAdvice, TechnologyAdvice, GetApp, Crozdesk.

FAQs related of Omnisend

1. What is Omnisend primary focus and how does it benefit marketers?


Omnisend is an email marketing platform designed for ecommerce businesses, offering features such as email marketing, marketing automation, SMS, and web push notifications. It helps marketers create omnichannel marketing campaigns to engage customers and drive conversions.

2. How does Omnisend pricing work and what plans are available?


Omnisend offers a free plan with basic email marketing features and paid plans that provide more advanced capabilities, including marketing automation and SMS messaging. Pricing is based on the number of subscribers and the features you need. Visit Omnisend pricing page for a detailed breakdown of features and costs.

3. Can Omnisend integrate with other marketing tools and platforms?


Yes, Omnisend integrates with popular ecommerce platforms such as Shopify, BigCommerce, WooCommerce, and others, as well as CRM and marketing tools. This allows you to streamline your marketing workflows and utilize Omnisend features alongside your existing marketing stack.

4. How does Omnisend ensure high email deliverability rates?


Omnisend maintains high deliverability rates by using authentication protocols like DKIM and SPF, providing best practices guidance, and constantly monitoring and optimizing its sending infrastructure. They also help you build and maintain a healthy sender reputation to improve deliverability.

5. Is Omnisend GDPR and privacy-compliant?


Yes, Omnisend is GDPR-compliant and provides built-in features to help you manage consent and comply with data protection regulations. They also have a detailed privacy policy and follow industry standards for handling personal data.

6. What kind of customer support does Omnisend offer?


Omnisend provides customer support through email and live chat for paid plans, along with a comprehensive knowledge base, video tutorials, and documentation to help users learn how to effectively use the platform and improve their email marketing strategies.

7. Does Omnisend offer pre-built email templates and a drag-and-drop editor?


Yes, Omnisend provides a variety of pre-built email templates and a user-friendly drag-and-drop email builder, allowing you to create professional and visually appealing emails that align with your brand identity.

8. How does Omnisend handle email list management and segmentation?


Omnisend allows you to manage and segment your email list using custom fields, tags, and advanced search options. This enables you to create highly targeted and personalized email campaigns based on subscriber behavior, preferences, and other criteria.

9. Can I create landing pages and opt-in forms with Omnisend?


Yes, Omnisend offers the ability to create customizable opt-in forms and landing pages that you can embed on your website or share through a unique URL. This helps you capture leads and grow your subscriber list.

10. What kind of automation features does Omnisend offer?


Omnisend provides a wide range of automation features, such as trigger-based campaigns, automated workflows, and dynamic content. This enables you to create personalized and timely marketing campaigns that respond.

Specification: Omnisend

Common Specifications
Alternative to

Mailchimp

Customer Type

Ecommerce, Marketers, Medium business, Small business

Deployment Type

SaaS

Device Supported

Mac OS, Windows

Pricing Model

Free Trial, Annual Subscription, Freemium, Monthly Subscription

Support Options

Developer Portal, Email/Help Desk, FAQs/Forum, Knowledge Base, Live Chat

Training Options

Documentation, Videos

Specification
Email Marketing Features

AB Testing, AI Generated Content, Auto-Responders, Campaign Scheduling, Campaign Segmentation, CAN SPAM Compliance, Communication Automation, Customer Journey Mapping, Customer Segmentation, Customer Surveys, Drip Campaigns, Dynamic Content, Ecommerce Integration, Event Triggered Actions, Landing Pages, List Management, Mobile Responsive Emails, Multi-Channel Marketing, SMS Marketing, Social Engagement, Template Management, Third Party Integrations, Web Forms, Web Push Notification, Website Visitor Tracking, Workflow Management, WYSIWYG Editor, Auto Notification, CRM integration, CNAME, Data import/export, GDPR-compliant, Scheduling, Tracking

Deals & Offers of Omnisend

Here are the list of latest deals and alternatives available.

4 reviews for Omnisend

4.7 out of 5
2
1
0
0
0
Write a review
Show all Most Helpful Highest Rating Lowest Rating
  1. John Davis

    Omnisend has revolutionized our email marketing strategy with its robust automation capabilities, saving us time and driving higher engagement rates.

    + PROS: Omnisend has revolutionized our email marketing strategy with its robust automation capabilities, saving us time and driving higher engagement rates.
    - CONS: The learning curve for Omnisend can be steep initially, requiring some time and effort to fully grasp all its features and functionalities.
    Helpful(0) Unhelpful(0)You have already voted this
  2. Rachel Martin

    Omnisend has greatly enhanced our email marketing strategy with its powerful automation capabilities, saving us time and boosting engagement rates.

    + PROS: Omnisend's automation features have been a game-changer, streamlining our email marketing tasks and improving efficiency.
    - CONS: There was a slight learning curve when initially using Omnisend, requiring some time and effort to fully grasp all its features and functionalities.
    Helpful(0) Unhelpful(0)You have already voted this
  3. Joseph Reed

    Omnisend’s robust automation capabilities have revolutionized our email marketing strategy, saving us time and driving higher engagement rates.

    + PROS: Omnisend's robust automation capabilities have revolutionized our email marketing strategy, saving us time and driving higher engagement rates.
    - CONS: The learning curve for Omnisend can be steep initially, requiring some time and effort to fully grasp all its features and functionalities.
    Helpful(0) Unhelpful(0)You have already voted this
  4. Matthew Taylor

    Omnisend has greatly improved our email marketing strategy with its powerful automation capabilities, driving higher engagement rates and saving us time.

    + PROS: Omnisend's automation features have revolutionized our email marketing efforts, streamlining tasks and improving efficiency.
    - CONS: There was a slight learning curve when initially using Omnisend, requiring some time and effort to fully grasp all its features and functionalities.
    Helpful(0) Unhelpful(0)You have already voted this

    Add a review

    Your email address will not be published. Required fields are marked *

    Sprout24
    Logo
    Compare items
    • Total (0)
    Compare
    0
    Shopping cart