7.9/10 (Expert Score)
Product is rated as #6 in category Email Marketing Tools & Service Providers
Constant Contact is an all-in-one marketing platform designed to help businesses of all sizes grow and succeed.
Design
4.9
Easy to use
6
Price
9.5
Features
10
Email Delivery
9
PROS:
  • User-Friendly Interface
  • Wide Range of Features
  • Customizable Templates
  • Detailed Analytics
  • Excellent Customer Support
CONS:
  • Limited Customization
  • Higher Cost
  • Limited Integrations
  • Limited A/B Testing
  • Deliverability Issues

Details about Constant Contact

Constant Contact is an all-in-one marketing platform designed to help businesses of all sizes grow and succeed. With a suite of powerful tools and features, Constant Contact makes it easy to create and manage email campaigns, social media posts, online surveys, event registrations, and more.

One of the standout features of Constant Contact is its drag-and-drop email editor, which allows users to quickly create professional-looking emails without any coding or design skills. The platform also includes customizable templates, automation tools, and detailed analytics to help users measure the success of their campaigns and make data-driven decisions.

In addition to email marketing, Constant Contact also offers social media management tools to help businesses engage with their followers and grow their online presence. Users can schedule posts, track engagement, and monitor their brand reputation all from within the platform.

Other features of Constant Contact include online survey creation, event registration and management, and even e-commerce integration for businesses selling products online. The platform is user-friendly and offers excellent customer support, making it an ideal choice for businesses looking to streamline their marketing efforts and reach new customers.

Constant Contact is a powerful and versatile platform that can help businesses of all sizes achieve their marketing goals. Whether you’re looking to grow your email list, boost your social media presence, or increase sales, Constant Contact has the tools and features you need to succeed.

Here are some of the key features of Constant Contact that can help your marketing and sales team:

  • Email Marketing: Create and send professional-looking emails to your subscribers with customizable templates, drag-and-drop editing, automation tools, and detailed analytics to track your results.
  • Social Media Management: Manage your social media accounts and schedule posts, track engagement, and monitor your brand reputation from within the platform.
  • Online Surveys: Create online surveys and collect feedback from your customers to gain valuable insights into their needs and preferences.
  • Event Marketing: Promote and manage events with tools for online registration, ticketing, and tracking attendees.
  • E-commerce Integration: Sell products online and connect your online store to your Constant Contact account for easy tracking and marketing.
  • Landing Pages: Create custom landing pages to drive conversions and track results with built-in analytics.
  • List Growth Tools: Grow your email list with pop-up forms, landing pages, and other list-building tools.
  • Third-Party Integrations: Connect your Constant Contact account with other business tools such as Salesforce, Shopify, and more.
  • Mobile App: Manage your Constant Contact account on-the-go with the mobile app for iOS and Android.

Related Posts and Discussions:

Price Plans of Constant Contact

  • Email: This plan starts at $9.99 per month for up to 500 contacts and includes unlimited emails, customizable templates, list segmentation, basic reporting, and access to customer support.
  • Email Plus: This plan starts at $45 per month for up to 500 contacts and includes all the features of the Email plan, plus additional features such as advanced e-commerce marketing tools, automated email series, event marketing, surveys, polls, coupons, and more.

Both plans offer a free trial period of 60 days, allowing you to test out the platform before committing to a subscription. Constant Contact also offers discounts for prepaying for 6 months or a year in advance.

Constant Contact also has Lead Generation and CRM price plans starting at $449 USD/month.

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Show next

User Feedback Analytics of Constant Contact

Here are the top 5 reasons why users love Constant Contact, based on the details extracted from the positive reviews:
  1. Easy to Use: Users appreciate the ease of use of the Constant Contact platform, suggesting it is user-friendly and straightforward.
  2. Email Templates: Users appreciate the email templates provided by Constant Contact. This could suggest that they find them useful and of high quality.
  3. Creation of Campaigns: Users love the ability to easily create campaigns on Constant Contact.
  4. Marketing Features: Users appreciate the marketing features of Constant Contact, suggesting they find them effective for their needs.
  5. Service: Users have positive comments about the service provided by Constant Contact, which could refer to customer service or the overall service offered by the platform.
Here are the top 5 reasons why some users may not be satisfied with Constant Contact, based on the details extracted from the negative reviews:
  1. Limited for Larger Businesses: Some users feel that Constant Contact is limited for larger businesses, implying that it may lack some advanced features.
  2. Lack of Intuitiveness: Even though users find the platform easy to use, they also believe it could be more intuitive.
  3. Technical Problems: Some users reported experiencing technical problems with Constant Contact.
  4. Lack of Advanced Features: Some users find that the platform lacks the advanced features they need for their business.
  5. Outdated Templates: Some users find the templates provided by Constant Contact to be outdated or in need of a refresh.
These user feedback analysis are based on 500 review samples, so they may not fully represent all positive and negative aspects of the product. The review samples were collected from Trustpilot, G2Crowd, Capterra, SoftwareAdvice, TechnologyAdvice, GetApp, Crozdesk.

FAQs related of Constant Contact

What is Constant Contact?


Constant Contact is an online marketing platform that offers a suite of tools to help businesses create, manage, and analyze their email campaigns, social media advertising, and other marketing activities.

What features does Constant Contact offer?


Constant Contact offers a variety of features such as email marketing, event marketing, social media marketing, online surveys, and reporting/analytics to help businesses better engage with their audience.

How user-friendly is the Constant Contact platform?


Constant Contact offers an intuitive and user-friendly platform that can be easily navigated by users of all technical skill levels, with a range of pre-designed templates and drag-and-drop tools for easy customization.

How does Constant Contact help businesses increase customer engagement?


Constant Contact offers tools and features to help businesses create targeted and personalized email campaigns, as well as social media advertising and event marketing, to increase customer engagement and foster brand loyalty.

What level of customer support does Constant Contact offer?


Constant Contact offers a range of customer support options, including phone and email support, live chat, community forums, and a comprehensive knowledge base to help users resolve any issues or questions they may have.

How does Constant Contact protect user data and privacy?


Constant Contact takes data privacy and security seriously and has implemented various measures to ensure the protection of user data, such as using secure connections and encryption, complying with data privacy regulations, and providing users with the ability to manage their own data.

What integrations does Constant Contact offer?


Constant Contact integrates with a variety of third-party platforms, including popular social media channels, CRM software, e-commerce platforms, and more, to help businesses streamline their marketing activities and improve overall efficiency.

What pricing plans are available for Constant Contact?


Constant Contact offers several pricing plans, with different features and levels of support, to meet the needs of businesses of all sizes and budgets. Prices vary based on the number of contacts, email sends, and additional features selected.

How customizable are the templates provided by Constant Contact?


Constant Contact offers a range of customizable templates for emails, landing pages, and other marketing materials, allowing businesses to add their own branding, images, and content to create unique and engaging campaigns.

What level of analytics and reporting does Constant Contact provide?


Constant Contact offers comprehensive analytics and reporting tools to help businesses track the success of their marketing campaigns, including data on open rates, click-through rates, social media engagement, and more, with customizable reports and dashboards available.

What type of businesses can benefit from using Constant Contact?


Constant Contact is ideal for businesses of all sizes and industries that want to improve their marketing efforts and better engage with their audience. It is particularly well-suited for small to mid-sized businesses that may not have the resources to manage their marketing activities in-house.

Specification: Constant Contact

Common Specifications
Alternative to

Mailchimp

Customer Type

Medium business, Nonprofits, Online coaches, Small business, Web design agencies

Deployment Type

Cloud Hosted, SaaS

Device Supported

Android, IOS, Mac OS, Windows

Pricing Model

Annual Subscription, Freemium, Monthly Subscription

Support Options

Email/Help Desk, FAQs/Forum, Knowledge Base

Training Options

Documentation, Videos

Specification
Email Marketing Features

AB Testing, Auto-Responders, Campaign Scheduling, Campaign Segmentation, CAN SPAM Compliance, Customer Segmentation, Customer Surveys, Drip Campaigns, Ecommerce Integration, Event Marketing, Event Triggered Actions, Landing Pages, List Management, Mobile Responsive Emails, Reporting/Analytics, Subscriber Management, Third Party Integrations, Web Forms, Workflow Management, Auto Notification, CRM integration, CNAME, Data import/export, GDPR-compliant, Scheduling, Tracking

Deals & Offers of Constant Contact

Here are the list of latest deals and alternatives available.

13 reviews for Constant Contact

4.8 out of 5
9
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  1. Emily Walker

    Review:
    Constant Contact has greatly enhanced our email marketing campaigns with its user-friendly interface and extensive range of features.

    + PROS: Constant Contact has a user-friendly interface and a wide range of features that greatly improved our email marketing campaigns.
    - CONS: However, we faced limited customization options and experienced some deliverability issues while using Constant Contact.
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  2. Jessica Davis

    Constant Contact has been a valuable tool for our team, enhancing our email marketing campaigns with its user-friendly interface and wide range of features.

    + PROS: Constant Contact provides a user-friendly interface and a wide range of features that greatly improve our email marketing campaigns.
    - CONS: However, we have experienced limited customization options and occasional deliverability issues while using Constant Contact.
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  3. Jason Harris

    Constant Contact has been a valuable tool for our team, enhancing our email marketing campaigns with its user-friendly interface and wide range of features.

    + PROS: Constant Contact provides a user-friendly interface and a wide range of features that greatly improve our email marketing campaigns.
    - CONS: However, we have experienced limited customization options and occasional deliverability issues while using Constant Contact.
    Helpful(0) Unhelpful(0)You have already voted this
  4. Rene Woodruff

    Having used Constant Contact for several months, I’ve found it incredibly user-friendly, especially for someone transitioning from a less intuitive platform. The email design tool is a standout, offering a vast array of templates that are both professional and customizable. Their customer service is top-notch, providing timely and helpful solutions. However, I’ve noticed that the reporting features, while comprehensive, can be a bit overwhelming for new users.

    + PROS: User-friendly interface, excellent email design tools, superb customer service.
    - CONS: Reporting features can be overwhelming for beginners.
    Helpful(0) Unhelpful(0)You have already voted this
  5. Li Peabody

    Constant Contact has been a game-changer for our B2B marketing automation. Its automation features are seamless, making it easy to create targeted campaigns. The integration with social media platforms is a significant plus, streamlining our online marketing efforts. However, the pricing can be a bit steep, especially for small businesses or startups on a tight budget.

    + PROS: Seamless automation, easy integration with social media.
    - CONS: Pricing can be prohibitive for small businesses.
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  6. Marco Guajardo

    My experience with Constant Contact’s customer segmentation feature has been outstanding. It allows precise targeting, which has significantly improved our engagement rates. The tool is also very reliable with minimal downtime. On the downside, the customization options for forms and landing pages are somewhat limited, which can be frustrating when trying to create a unique brand experience.

    + PROS: Excellent customer segmentation, high reliability.
    - CONS: Limited customization options for forms and landing pages.
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  7. Stanislav Lax

    Using Constant Contact has streamlined our email marketing efforts remarkably. The A/B testing feature is a highlight, providing valuable insights for optimizing our campaigns. The tool is also great for managing large contact lists efficiently. However, the learning curve can be steep for those not familiar with digital marketing tools, and some of the advanced features require time to master.

    + PROS: Effective A/B testing, efficient contact list management.
    - CONS: Steep learning curve for beginners, time-consuming to master advanced features.
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  8. Shruti Giffin

    I appreciate CC for its robust analytics and reporting. These features provide deep insights into campaign performance, helping us make data-driven decisions. The mobile app is also a great addition, allowing us to manage campaigns on the go. However, the email templates, while numerous, can sometimes feel a bit outdated in design.

    + PROS: Robust analytics and reporting, convenient mobile app.
    - CONS: Some email templates feel outdated.
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  9. Arlette McDonald

    Since integrating Constant Contact into our email marketing strategy, the ease of use and efficiency in managing campaigns has been a game-changer. The drag-and-drop editor made creating visually appealing emails a breeze, even for someone with minimal design experience. During a major product launch, the ability to segment our audience and track the performance of different email templates in real-time was invaluable. I did find the pricing a bit steep, especially as our subscriber list grew. Additionally, I encountered some limitations in customization options, which sometimes hindered our ability to fully realize our creative visions for certain campaigns.

    + PROS: User-friendly drag-and-drop editor. Efficient audience segmentation. Real-time tracking of email performance.
    Helpful(0) Unhelpful(0)You have already voted this
  10. Rudrani Barile

    I migrated to Constant Contact from a less intuitive platform, and the difference was night and day. The intuitive interface allowed for quick adaptation, and their customer support team was instrumental during the transition, answering all my queries with patience. I particularly enjoyed the vast array of templates which saved us a lot of time. I did notice that the reporting features, though comprehensive, can be overwhelming and sometimes provide more data than necessary. Another minor gripe is the occasional sluggishness of the website, particularly when loading large contact lists.

    + PROS: Easy to adapt to. Exceptional customer support. Wide range of email templates.
    - CONS: Website can be slow with large contact lists.
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  11. Alkina Overton

    My experience with Constant Contact’s automation features has largely been positive. Setting up automated email sequences was straightforward and effective for nurturing leads. The integration with our CRM system was seamless, which streamlined our workflow significantly. However, the lack of advanced automation options compared to some competitors was noticeable. We needed more complex triggers and conditional workflows, which were not as robust as we hoped. Also, the mobile app experience was somewhat limited, lacking some features available on the desktop version.

    + PROS: Seamless CRM integration.
    - CONS: Mobile app lacks some desktop features.
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  12. Eudocia Osullivan

    Using Constant Contact A/B testing feature has significantly improved our email campaign’s open and click-through rates. Being able to test different subject lines and content has provided valuable insights into our audience’s preferences. Their social media integration also allowed us to expand our reach effortlessly. The limitations in the list management feature were a setback. We struggled with segmenting and managing large and complex lists, which was crucial for our targeted campaigns. Additionally, the analytics, while useful, were not as in-depth as some other platforms we have used.

    - CONS: Analytics not as in-depth as other platforms.
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  13. Rhoda Gafford

    As someone who regularly needs to send out event invitations and registrations, Constant Contact’s event management tools have been a lifesaver. The ability to create and manage events within the same platform as our email campaigns has streamlined our processes significantly. One major drawback is the lack of integration with other marketing tools we use, which limits the ability to have a cohesive marketing strategy across different channels. Moreover, I’ve experienced occasional glitches when updating contact lists, requiring manual intervention to resolve.

    + PROS: Integrated event management tools. Streamlines email campaigns with event activities.
    - CONS: Limited integration with other marketing tools.
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