7.9/10 (Expert Score)
Product is rated as #7 in category Email Marketing Tools & Service Providers
Constant Contact is an all-in-one marketing platform designed to help businesses of all sizes grow and succeed.
Design
4.9
Easy to use
6
Price
9.5
Features
10
Email Delivery
9
PROS:
  • User-Friendly Interface
  • Wide Range of Features
  • Customizable Templates
  • Detailed Analytics
  • Excellent Customer Support
CONS:
  • Limited Customization
  • Higher Cost
  • Limited Integrations
  • Limited A/B Testing
  • Deliverability Issues

Details about Constant Contact

Constant Contact is an all-in-one marketing platform designed to help businesses of all sizes grow and succeed. With a suite of powerful tools and features, Constant Contact makes it easy to create and manage email campaigns, social media posts, online surveys, event registrations, and more.

One of the standout features of Constant Contact is its drag-and-drop email editor, which allows users to quickly create professional-looking emails without any coding or design skills. The platform also includes customizable templates, automation tools, and detailed analytics to help users measure the success of their campaigns and make data-driven decisions.

In addition to email marketing, Constant Contact also offers social media management tools to help businesses engage with their followers and grow their online presence. Users can schedule posts, track engagement, and monitor their brand’s reputation all from within the platform.

Other features of Constant Contact include online survey creation, event registration and management, and even e-commerce integration for businesses selling products online. The platform is user-friendly and offers excellent customer support, making it an ideal choice for businesses looking to streamline their marketing efforts and reach new customers.

Constant Contact is a powerful and versatile platform that can help businesses of all sizes achieve their marketing goals. Whether you’re looking to grow your email list, boost your social media presence, or increase sales, Constant Contact has the tools and features you need to succeed.

Here are some of the key features of Constant Contact that can help your marketing and sales team:

  • Email Marketing: Create and send professional-looking emails to your subscribers with customizable templates, drag-and-drop editing, automation tools, and detailed analytics to track your results.
  • Social Media Management: Manage your social media accounts and schedule posts, track engagement, and monitor your brand’s reputation from within the platform.
  • Online Surveys: Create online surveys and collect feedback from your customers to gain valuable insights into their needs and preferences.
  • Event Marketing: Promote and manage events with tools for online registration, ticketing, and tracking attendees.
  • E-commerce Integration: Sell products online and connect your online store to your Constant Contact account for easy tracking and marketing.
  • Landing Pages: Create custom landing pages to drive conversions and track results with built-in analytics.
  • List Growth Tools: Grow your email list with pop-up forms, landing pages, and other list-building tools.
  • Third-Party Integrations: Connect your Constant Contact account with other business tools such as Salesforce, Shopify, and more.
  • Mobile App: Manage your Constant Contact account on-the-go with the mobile app for iOS and Android.

Related Posts and Discussions:

Price Plans of Constant Contact

  • Email: This plan starts at $9.99 per month for up to 500 contacts and includes unlimited emails, customizable templates, list segmentation, basic reporting, and access to customer support.
  • Email Plus: This plan starts at $45 per month for up to 500 contacts and includes all the features of the Email plan, plus additional features such as advanced e-commerce marketing tools, automated email series, event marketing, surveys, polls, coupons, and more.

Both plans offer a free trial period of 60 days, allowing you to test out the platform before committing to a subscription. Constant Contact also offers discounts for prepaying for 6 months or a year in advance.

Constant Contact also has Lead Generation and CRM price plans starting at $449 USD/month.

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User Feedback Analytics of Constant Contact

Here are the top 5 reasons why users love Constant Contact, based on the details extracted from the positive reviews:
  1. Easy to Use: Users appreciate the ease of use of the Constant Contact platform, suggesting it is user-friendly and straightforward.
  2. Email Templates: Users appreciate the email templates provided by Constant Contact. This could suggest that they find them useful and of high quality.
  3. Creation of Campaigns: Users love the ability to easily create campaigns on Constant Contact.
  4. Marketing Features: Users appreciate the marketing features of Constant Contact, suggesting they find them effective for their needs.
  5. Service: Users have positive comments about the service provided by Constant Contact, which could refer to customer service or the overall service offered by the platform.
Here are the top 5 reasons why some users may not be satisfied with Constant Contact, based on the details extracted from the negative reviews:
  1. Limited for Larger Businesses: Some users feel that Constant Contact is limited for larger businesses, implying that it may lack some advanced features.
  2. Lack of Intuitiveness: Even though users find the platform easy to use, they also believe it could be more intuitive.
  3. Technical Problems: Some users reported experiencing technical problems with Constant Contact.
  4. Lack of Advanced Features: Some users find that the platform lacks the advanced features they need for their business.
  5. Outdated Templates: Some users find the templates provided by Constant Contact to be outdated or in need of a refresh.
These user feedback analysis are based on 500 review samples, so they may not fully represent all positive and negative aspects of the product. The review samples were collected from Trustpilot, G2Crowd, Capterra, SoftwareAdvice, TechnologyAdvice, GetApp, Crozdesk.

FAQs related of Constant Contact

What is Constant Contact?


Constant Contact is an online marketing platform that offers a suite of tools to help businesses create, manage, and analyze their email campaigns, social media advertising, and other marketing activities.

What features does Constant Contact offer?


Constant Contact offers a variety of features such as email marketing, event marketing, social media marketing, online surveys, and reporting/analytics to help businesses better engage with their audience.

How user-friendly is the Constant Contact platform?


Constant Contact offers an intuitive and user-friendly platform that can be easily navigated by users of all technical skill levels, with a range of pre-designed templates and drag-and-drop tools for easy customization.

How does Constant Contact help businesses increase customer engagement?


Constant Contact offers tools and features to help businesses create targeted and personalized email campaigns, as well as social media advertising and event marketing, to increase customer engagement and foster brand loyalty.

What level of customer support does Constant Contact offer?


Constant Contact offers a range of customer support options, including phone and email support, live chat, community forums, and a comprehensive knowledge base to help users resolve any issues or questions they may have.

How does Constant Contact protect user data and privacy?


Constant Contact takes data privacy and security seriously and has implemented various measures to ensure the protection of user data, such as using secure connections and encryption, complying with data privacy regulations, and providing users with the ability to manage their own data.

What integrations does Constant Contact offer?


Constant Contact integrates with a variety of third-party platforms, including popular social media channels, CRM software, e-commerce platforms, and more, to help businesses streamline their marketing activities and improve overall efficiency.

What pricing plans are available for Constant Contact?


Constant Contact offers several pricing plans, with different features and levels of support, to meet the needs of businesses of all sizes and budgets. Prices vary based on the number of contacts, email sends, and additional features selected.

How customizable are the templates provided by Constant Contact?


Constant Contact offers a range of customizable templates for emails, landing pages, and other marketing materials, allowing businesses to add their own branding, images, and content to create unique and engaging campaigns.

What level of analytics and reporting does Constant Contact provide?


Constant Contact offers comprehensive analytics and reporting tools to help businesses track the success of their marketing campaigns, including data on open rates, click-through rates, social media engagement, and more, with customizable reports and dashboards available.

What type of businesses can benefit from using Constant Contact?


Constant Contact is ideal for businesses of all sizes and industries that want to improve their marketing efforts and better engage with their audience. It is particularly well-suited for small to mid-sized businesses that may not have the resources to manage their marketing activities in-house.

Specification: Constant Contact

Common Specifications
Alternative to

Mailchimp

Customer Type

Medium business, Nonprofits, Online coaches, Small business, Web design agencies

Deployment Type

Cloud Hosted, SaaS

Device Supported

Android, IOS, Mac OS, Windows

Pricing Model

Annual Subscription, Freemium, Monthly Subscription

Support Options

Email/Help Desk, FAQs/Forum, Knowledge Base

Training Options

Documentation, Videos

Specification
Email Marketing Features

AB Testing, Auto-Responders, Campaign Scheduling, Campaign Segmentation, CAN SPAM Compliance, Customer Segmentation, Customer Surveys, Drip Campaigns, Ecommerce Integration, Event Marketing, Event Triggered Actions, Landing Pages, List Management, Mobile Responsive Emails, Reporting/Analytics, Subscriber Management, Third Party Integrations, Web Forms, Workflow Management, Auto Notification, CRM integration, CNAME, Data import/export, GDPR-compliant, Scheduling, Tracking

Deals & Offers of Constant Contact

Here are the list of latest deals and alternatives available.

3 reviews for Constant Contact

4.0 out of 5
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  1. Emily Walker

    Review:
    Constant Contact has greatly enhanced our email marketing campaigns with its user-friendly interface and extensive range of features.

    + PROS: Constant Contact has a user-friendly interface and a wide range of features that greatly improved our email marketing campaigns.
    - CONS: However, we faced limited customization options and experienced some deliverability issues while using Constant Contact.
    Helpful(0) Unhelpful(0)You have already voted this
  2. Jessica Davis

    Constant Contact has been a valuable tool for our team, enhancing our email marketing campaigns with its user-friendly interface and wide range of features.

    + PROS: Constant Contact provides a user-friendly interface and a wide range of features that greatly improve our email marketing campaigns.
    - CONS: However, we have experienced limited customization options and occasional deliverability issues while using Constant Contact.
    Helpful(0) Unhelpful(0)You have already voted this
  3. Jason Harris

    Constant Contact has been a valuable tool for our team, enhancing our email marketing campaigns with its user-friendly interface and wide range of features.

    + PROS: Constant Contact provides a user-friendly interface and a wide range of features that greatly improve our email marketing campaigns.
    - CONS: However, we have experienced limited customization options and occasional deliverability issues while using Constant Contact.
    Helpful(0) Unhelpful(0)You have already voted this

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