7.7/10 (Expert Score)
Product is rated as #10 in category Email Marketing Tools & Service Providers
Moosend is a popular email marketing application that can help small marketing teams run successful email campaigns.
Design
2.5
Easy to use
7.5
Price
9.5
Features
10
Email Delivery
9
PROS:
  • Easy-to-use
  • Automation
  • Analytics
  • Integrations
  • Excellent customer support
CONS:
  • Limited free plan
  • Limited design options
  • Limited A/B testing options
  • Limited customization options
  • Pricing

Details about Moosend

Moosend is a cloud-based email marketing platform that provides businesses and marketers with a suite of tools for creating, sending, and analyzing email campaigns. With Moosend, users can easily create and send personalized and visually appealing emails, set up automated campaigns, and track their performance using detailed analytics and reporting.

Moosend offers a user-friendly interface, integrations with popular tools and platforms, and excellent customer support. Additionally, it provides features such as drag-and-drop editor, behavioral targeting, A/B testing, and responsive templates that help users increase conversions and grow their business. Moosend is a versatile and reliable email marketing solution suitable for businesses of all sizes, from small startups to large enterprises.

Here are some reasons why they should consider selecting Moosend:

  • Easy to use: Moosend has a user-friendly interface that makes it easy for even non-technical users to create and send email campaigns. With its drag-and-drop editor, users can quickly create visually appealing emails that will engage their audience.
  • Automation: Moosend allows users to set up automated email campaigns that can help them save time and effort. With features like trigger-based emails, drip campaigns, and behavioral targeting, users can create personalized campaigns that will increase conversions.
  • Analytics: Moosend provides detailed analytics and reporting that can help users understand how their email campaigns are performing. Users can track metrics like open rates, click-through rates, bounce rates, and more. They can also use A/B testing to optimize their campaigns and improve their results.
  • Integrations: Moosend integrates with a wide range of popular tools and platforms, including CRMs, social media platforms, and e-commerce platforms. This makes it easy for users to connect their email campaigns with other marketing channels and maximize their results.
  • Support: Moosend offers excellent customer support, with a knowledgeable support team that is available 24/7. Users can get help with any issues they encounter and receive guidance on how to use the platform to its fullest potential.

Moosend is an excellent choice for small marketing teams looking to run successful email campaigns. With its ease of use, automation features, detailed analytics, integrations, and support, Moosend can help users achieve their marketing goals and grow their business.

Price Plans of Moosend

Moosend offers a range of pricing plans to suit different business needs and budgets. Here are the current pricing plans available:

  • Free Plan – This plan is suitable for users who are just getting started with email marketing and have a small subscriber list. The Free Plan allows users to send up to 1,000 emails per month to a maximum of 1,000 subscribers.
  • Pro Plan – This plan is suitable for growing businesses that need more advanced features and higher email sending limits. The Pro Plan starts at $8 per month and allows users to send unlimited emails to up to 2,000 subscribers. The price increases as the subscriber list grows.
  • Enterprise Plan – This plan is suitable for large businesses with high-volume email marketing needs. The Enterprise Plan offers custom pricing based on the specific needs of the business, including dedicated IP addresses, advanced reporting, and priority support.

Moosend also offers a Pay-As-You-Go pricing option, where users can purchase email credits and pay only for the emails they send, without any monthly commitments or contracts. Additionally, Moosend offers a 25% discount for users who opt for an annual subscription instead of a monthly subscription.

Photos: Moosend

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User Feedback Analytics of Moosend

Here are the top 5 reasons why users love Moosend, based on the details extracted from the positive reviews:
  1. User-Friendly Platform: Users appreciate the user-friendly platform and software. They find it easy to schedule and manage their marketing emails.
  2. Helpful Support: Users find the support provided by Moosend helpful. They appreciate the fast and responsive chat support.
  3. Ease of Use: The product is easy to use, which users love. They find it simple to create and send emails using the various templates provided.
  4. Email Automation: Users love the email automation feature of Moosend. They find it simple to set up compared to other platforms.
  5. Free Version and Customer Service: The availability of a free version is a plus for users. They also appreciate the great customer service and marketing campaign features.
Here are the top 5 reasons why some users may not be satisfied with Moosend, based on the details extracted from the negative reviews:
  1. Complicated Content and Event Scheduling: Users find scheduling events and creating content on the platform complicated. They mention difficulties in figuring out how to make changes and publish content.
  2. Support and Spam Issues: Some users have experienced issues with their emails being flagged as spam. They also mention difficulties with account cancellation and express dissatisfaction with the support provided.
  3. Hyperlink Issues and Update Problems: Some users don’t like the way hyperlinks are handled in the platform. They also report issues with updates and were unable to add certain features initially.
  4. List Management and Setup: Users report issues with setting up email lists and downloading contacts. They also mention difficulties with adding a photo to their email setup.
  5. Service Plan and Trial Period: Some users are unhappy with changes made to the service plan. They also mention issues with the 30-day free trial and tool campaigns.
These user feedback analysis are based on 500 review samples, so they may not fully represent all positive and negative aspects of the product. The review samples were collected from Trustpilot, G2Crowd, Capterra, SoftwareAdvice, TechnologyAdvice, GetApp, Crozdesk.

FAQs related of Moosend

What is Moosend and what does it offer?


Moosend is an email marketing automation platform that offers a range of features such as email campaign creation, marketing automation, subscriber segmentation, analytics, and integrations with other tools.

How does Moosend pricing structure work?


Moosend offers a free plan with basic features, as well as tiered pricing based on the number of subscribers and features required. They also offer custom pricing for enterprise-level customers.

What are the key features of Moosend marketing automation capabilities?


Moosend marketing automation features include drag-and-drop workflow builders, triggers, and conditions for creating personalized customer journeys, as well as automation templates for common use cases.

Can I import my existing email lists into Moosend?


Moosend allows you to import your existing email lists through CSV or Excel files, as well as through integrations with other platforms.

Does Moosend offer email templates and a drag-and-drop editor?


Moosend provides a variety of pre-designed email templates and a user-friendly drag-and-drop editor for customizing your email campaigns.

Can I segment my subscribers based on specific criteria in Moosend?


Moosend offers advanced segmentation options, allowing you to target subscribers based on factors such as demographics, behavior, and engagement.

How does Moosend ensure email deliverability?


Moosend has a dedicated deliverability team that monitors email sending practices, IP reputation, and compliance with anti-spam regulations, ensuring high deliverability rates for your campaigns.

What kind of analytics and reporting does Moosend offer?


Moosend offers detailed campaign reports, including open rates, click-through rates, conversions, and more. You can also track subscriber engagement and website activity.

Can I integrate Moosend with my existing CRM, e-commerce platform, or other tools?


Moosend offers integrations with popular platforms such as Salesforce, Shopify, and WordPress, as well as a flexible API for custom integrations.

Is Moosend GDPR compliant?


Moosend is GDPR compliant and offers tools to help you manage subscriber consent and maintain compliance with data privacy regulations.

Does Moosend offer support and training resources?


Moosend offers customer support via email and live chat, as well as a knowledge base, webinars, and video tutorials to help you get started with the platform.

Can I perform A/B testing with Moosend?


Moosend allows you to conduct A/B testing for your email campaigns to optimize subject lines, content, and sending times.

Does Moosend offer landing page creation and lead generation tools?


Moosend provides landing page templates and a drag-and-drop editor, as well as lead generation tools like pop-ups and forms to help you grow your email list.

Specification: Moosend

Common Specifications
Alternative to

Mailchimp

Customer Type

Medium business, Small business

Deployment Type

Cloud Hosted, SaaS

Device Supported

Android, IOS, Mac OS, Windows

Pricing Model

Annual Subscription, Freemium, Monthly Subscription

Specification
Email Marketing Features

AB Testing, Auto-Responders, Campaign Scheduling, Campaign Segmentation, CAN SPAM Compliance, Customer Segmentation, Drip Campaigns, Ecommerce Integration, List Management, Mobile Responsive Emails, Third Party Integrations, Web Forms, Auto Notification, CRM integration, Data import/export, GDPR-compliant, Scheduling, Tracking

Deals & Offers of Moosend

Here are the list of latest deals and alternatives available.

11 reviews for Moosend

4.4 out of 5
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  1. Jessica Davis

    Moosend has been a valuable email marketing tool for our team, allowing us to easily create and automate campaigns.

    + PROS: The user-friendly interface and excellent customer support have been major strengths of Moosend.
    - CONS: However, we have found the design options and customization capabilities to be somewhat limited.
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  2. William Lewis

    We have had a positive experience using Moosend for our email marketing needs.

    + PROS: Moosend offers an easy-to-use interface and excellent customer support.
    - CONS: However, we have found the design options and customization capabilities to be somewhat limited.
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  3. William Lewis

    Moosend has been a reliable and user-friendly email marketing tool for our team, helping us easily create and automate campaigns.

    + PROS: Moosend has been a reliable and user-friendly email marketing tool for our team, helping us easily create and automate campaigns.
    - CONS: However, we have found the design options and customization capabilities to be somewhat limited.
    Helpful(0) Unhelpful(0)You have already voted this
  4. Mashiur Rahman

    Moosend automation and segmentation tools have been game-changing for our marketing campaigns. We can now send targeted, personalized messages that speak to each customer’s needs. Open and click-through rates have skyrocketed.

    + PROS: Powerful segmentation for personalized messaging, Intuitive automation builder - Increased engagement metrics
    - CONS: Initial setup requires time investment, steep learning curve for advanced features
    Helpful(0) Unhelpful(0)You have already voted this
  5. Colby Gouldrup

    As a small business owner, Moosend has allowed me to punch above my weight class. The affordable pricing combined with robust features have enabled me to create email campaigns that feel polished and professional.

    + PROS: Competitive pricing for small business budgets, Packed with useful features- Simple enough for beginners to grasp
    - CONS: Reporting and analytics could be more detailed, Limited design customization
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  6. Jose Del Corral

    Moosend seems only okay so far. The basic editor gets the job done, but options feel constrained. I need more freedom to brand emails and create my own customized templates. Their support team has been hit or miss too.

    + PROS: User-friendly editor, Seamless platform integrations
    Helpful(0) Unhelpful(0)You have already voted this
  7. Dave Charest

    Switching email providers to Moosend was the best move we made this year! The level of customer segmentation and targeting just blows MailChimp out of the water. Our email engagement rates have grown tremendously.

    + PROS: Robust segmentation and targeting, Increased customer engagement, Cost-effective pricing
    - CONS: Tedious setup process initially, Less third-party template integrations
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  8. David Williams

    I can’t say I’m wowed by Moosend yet. The glitchy automations and lack of execution on promised features have been disappointing. For an industry leader, I expected much better on delivering what they advertised.

    + PROS: Reputation as established player, Promising automation capabilities
    - CONS: Automation execution is buggy, Overpromises on features
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  9. Ajay Chauhan

    Our marketing journey with Moosend has been a revelation.

    + PROS: The platform's advanced product recommendations engine has been a game-changer, driving sales by accurately predicting customer preferences. The collaborative filtering and anticipatory product suggestions have significantly increased our average order value, showing Moosend's strength in leveraging big data for small businesses.
    - CONS: However, integrating Moosend with our existing tech stack was more challenging than anticipated. Despite its claims of easy integration, we faced technical hiccups that required extensive back-and-forth with their support team, delaying full deployment.
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  10. Denise Sanger

    Moosend has transformed how we approach email marketing and product recommendations.

    + PROS: The platform's use of big data to emulate Amazon-like product recommendation for small businesses is impressive. This, coupled with its no-code email builder and diverse integration options, has empowered us to launch targeted campaigns with ease.
    - CONS: User interface, while generally user-friendly, can occasionally be clunky and unintuitive, especially when navigating through the more advanced features. This has resulted in a steeper learning curve for some team members and slowed down our campaign setup times.
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  11. Lotenna En.

    Our experience with it has been a mixed bag of exceptional highs and frustrating lows.

    + PROS: On the high side, Moosend email segmentation and personalization features are top-notch, allowing for highly targeted marketing efforts. The platform's ability to recommend products based on lookalike customer behaviors has enhanced our engagement rates.
    - CONS: Cons have been mainly around customer support responsiveness. While Moosend offers 24/7 support, there have been instances where our queries weren't addressed as quickly as we'd hoped, impacting our ability to resolve issues in a timely manner.
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