30+ Email Marketing Tools for eCommerce Business

Our deep dive into email marketing for eCommerce reveals essential strategies for engaging customers and boosting sales. We analyze various tools, emphasizing their capabilities in automating emails, managing subscriber lists, and enhancing customer communication. This guide is crucial for eCommerce businesses aiming to leverage email marketing effectively, offering insights on transactional, relational, and promotional email strategies. It serves as an indispensable resource for selecting the right email marketing tools tailored to the unique needs of eCommerce enterprises.

Digital storefronts are always open and competition never sleeps, the power of email marketing cannot be overstated. This time-tested strategy not only keeps your brand top-of-mind for consumers but also drives sales with personalized engagement that other marketing channels struggle to match.

Effective email marketing harnesses the full potential of your ecommerce platform, turning casual browsers into loyal customers. From announcing new products to sharing exclusive discounts, each email sent is an opportunity to deepen relationships and boost your bottom line. Thus, understanding and utilizing the best email marketing tools is essential for any ecommerce business aiming to thrive in today’s digital marketplace.

Role of Email Marketing

The Role of Email Marketing in Ecommerce

Email marketing serves as a cornerstone in the architecture of ecommerce marketing strategies, underpinning the growth and success of online businesses. It provides a direct line to customers, enabling brands to deliver personalized messages that drive engagement and sales. Here’s why email marketing is indispensable for ecommerce enterprises.

1. Customer Acquisition and Retention

One of the most significant advantages of email marketing is its ability to both attract new customers and keep them coming back. Unlike other channels where the user’s attention might be fleeting, email allows for ongoing communication. This continuous engagement helps in building a relationship that can convert one-time buyers into repeat customers. By using targeted messaging that caters to the individual interests and purchase history of users, businesses can effectively increase their customer lifetime value.

2. Boosting Conversion Rates

Email marketing strategies are highly effective at moving customers through the sales funnel. From welcome emails that offer first-time purchase discounts to abandoned cart reminders that encourage customers to complete their purchases, emails can nudge customers towards making a decision. Moreover, with the ability to A/B test different elements of an email—from subject lines to call-to-action buttons—marketers can optimize their strategies in real-time, ensuring higher conversion rates.

3. Direct and Personalized Communication

At the heart of its success, email marketing allows for an unprecedented level of personalization. Through data-driven insights, businesses can segment their audience based on various criteria such as demographics, buying behavior, and customer journey stage. This segmentation enables the creation of tailored messages that resonate more deeply with recipients, making them feel valued and understood. Personalized emails not only improve engagement rates but also enhance the overall customer experience.

4. Cost-Effective Marketing Tool

Compared to other marketing channels, email marketing offers a high return on investment. Its cost-effectiveness makes it an attractive option for ecommerce businesses of all sizes. With the right tools and strategies in place, businesses can launch campaigns that reach thousands of customers at a fraction of the cost of traditional advertising methods.

5. Scalability and Measurability

Email marketing scales with your business. Whether you’re sending out a few hundred emails or several million, email marketing platforms can handle the load while providing detailed analytics. This measurability allows businesses to track open rates, click-through rates, and overall campaign effectiveness, which are crucial for refining marketing strategies and driving revenue.

Email marketing acts not just as a tool for communication, but as a dynamic mechanism for enhancing customer relationships and propelling ecommerce growth. Its role in ecommerce is not just supportive but foundational, influencing everything from the first click to the final sale.

Factors to be considered

Choosing the Right Email Marketing Software

Selecting the right email marketing software is a pivotal decision for any ecommerce business aiming to capitalize on its digital marketing strategy. This choice can significantly influence the effectiveness of your marketing efforts, impacting everything from user engagement to conversion rates. Here’s a breakdown of key factors every ecommerce business should consider when choosing an email marketing platform.

1. Integration Capabilities

In the realm of ecommerce, the ability to seamlessly integrate your email marketing software with other tools is crucial. This includes everything from your ecommerce platform (like Shopify or WooCommerce) to customer relationship management (CRM) systems and analytics tools. Effective integration facilitates efficient data transfer and automation, allowing for real-time updates and insights into customer behaviors and preferences.

2. Automation Features

One of the most powerful aspects of modern email marketing tools is automation. Automation capabilities can transform how you engage with customers, enabling personalized and timely communication without manual effort. Look for software that offers a range of automation options, from simple autoresponders to complex workflows that trigger based on specific customer actions, such as abandoning a cart or browsing a product without making a purchase.

3. Ease of Use

The user interface and ease of use of the email marketing platform can greatly affect your team’s ability to implement campaigns effectively. A platform with an intuitive design and easy navigation ensures that your marketing staff can create, test, and deploy campaigns swiftly and efficiently. Additionally, consider the availability of support and training resources, which can help your team maximize the use of the platform.

4. Scalability

As your business grows, so too will your email marketing needs. It’s important to choose a platform that can scale with your business. This means not only being able to handle a larger volume of emails as your customer base grows but also having advanced features that more sophisticated campaigns might require. A scalable email marketing tool should accommodate increased demand without compromising performance or skyrocketing costs.

5. Advanced Features

Beyond basic functionality, advanced features such as A/B testing, detailed analytics, dynamic content, and list segmentation capabilities are vital. These features allow for deeper insights into campaign performance and customer behaviors, enabling data-driven decision-making and refined marketing strategies.

By carefully considering these factors, ecommerce businesses can select an email marketing software that not only meets their current needs but also supports future growth and complexity. Remember, the right tool should enhance your marketing efforts, making it easier to connect with customers and drive sales.

All Top Tools in a Chart

Key Features of Top rated email marketing tools for ecommerce

Here’s a comparative table that rates key features of top rated email marketing tools for ecommerce, based on a scale from 1 to 5 stars:

Email Marketing ToolAutomationIntegration EaseUser InterfacePersonalizationAnalyticsScalabilityPricing
Omnisend⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Klaviyo⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
MailerLite⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Shopify Email⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Mailchimp⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
GetResponse⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Brevo PushOwl⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Drip⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
MailBluster⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
CM Commerce⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
SmartrMail by Relay⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Top rated email marketing tools for ecommerce

Above table provides a quick snapshot of how each tool stands out in different aspects of email marketing, helping ecommerce businesses decide which tool fits their specific needs the best.

12 Top Tools for Ecommerce

Top Rated Email Marketing Tools for Ecommerce

1. Omnisend

Omnisend is a robust email marketing platform designed specifically for ecommerce businesses. It streamlines marketing processes by integrating various communication channels into a single platform, including emails, SMS, and social media messages, making it a comprehensive tool for multi-channel marketing.

30+ Email Marketing Tools for eCommerce Business 1

Top Features Useful for Ecommerce:

  • Automation and Workflows: Omnisend offers advanced automation capabilities that allow businesses to set up trigger-based emails for cart abandonment, welcome series, and post-purchase follow-ups, enhancing the customer experience and increasing sales conversions.
  • Segmentation and Personalization: The platform supports sophisticated segmentation of customer lists, enabling targeted marketing campaigns based on customer behavior, purchase history, and other personalized criteria. This leads to higher engagement and more effective marketing.
  • Product Recommendations: Using customer data, Omnisend can generate personalized product recommendations and include them in emails, improving the relevance of communications and boosting potential sales.
  • Dynamic Content: Emails can include dynamic content blocks that change based on user behavior, preferences, or demographics, providing a more customized and engaging shopping experience.
  • Reporting and Analytics: Omnisend provides detailed reports and analytics that help ecommerce businesses track the effectiveness of their campaigns, understand customer behaviors, and refine their marketing strategies accordingly.

Pros and Cons of Omnisend

ProsCons
Comprehensive automation toolsCan be pricey for small businesses
Easy integration with ecommerce platformsSteep learning curve for beginners
Advanced segmentation capabilitiesLimited customization options in free plan
Multi-channel marketing supportCustomer support can be slow during peak times
Robust reporting and analytics
Pros and Cons of Omnisend

Detailed Parameters Table for Omnisend

ParameterDetails
What is good?Excellent automation and multi-channel integration
What is not good?Higher cost can be a barrier for smaller ecommerce setups
Best forMedium to large ecommerce businesses looking for comprehensive marketing tools
Automation & Workflow CapabilitiesExtensive, with support for complex triggers and multiple channels
Segmentation & Personalization FeaturesHighly advanced, enabling detailed targeting based on user behavior and preferences
Ecommerce IntegrationsSeamless integration with most major ecommerce platforms like Shopify, WooCommerce, etc.
PricingFree plan available; premium plans start at $16/month and increase based on additional features and contact lists
Detailed Parameters Table for Omnisend

These tables and overviews provide a snapshot of how Omnisend can serve ecommerce businesses by enhancing their marketing efforts through advanced features and integrations.

2. Klaviyo

Klaviyo is a powerful email marketing platform that has been specifically engineered to help ecommerce businesses harness the power of their data to create personalized and engaging marketing campaigns. It excels in areas that directly impact sales and customer retention, making it a preferred choice for ecommerce businesses looking to scale effectively.

klaviyo logo with list of alternatives

Top Features Useful for Ecommerce:

  • Deep Integration with Ecommerce Platforms: Klaviyo offers seamless integration with major ecommerce platforms like Shopify, Magento, and BigCommerce, allowing for real-time data synchronization and utilization.
  • Advanced Segmentation: Users can segment their audience based on a wide range of criteria including past purchase behavior, browsing patterns, and engagement levels, which enables highly targeted marketing campaigns.
  • Powerful Automation: Klaviyo strength lies in its automation capabilities, allowing businesses to set up sophisticated, triggered email sequences based on customer behaviors without manual intervention.
  • Dynamic Content and Personalization: Emails can be personalized using a variety of customer data points, ensuring that each communication is relevant to the recipient’s interests and behaviors.
  • A/B Testing and Analytics: Klaviyo provides robust testing tools to optimize emails and other marketing messages, along with detailed analytics to track performance and ROI.

Pros and Cons of Klaviyo

ProsCons
Extensive automation and personalization optionsHigher cost compared to some competitors
Direct integrations with multiple ecommerce platformsCan be complex to fully utilize without training
Advanced segmentation capabilitiesSome users report a steep learning curve
Robust analytics and A/B testing toolsMay require more time investment to setup effectively
Pros and Cons of Klaviyo

Detailed Analysis Table for Klaviyo

ParameterDetails
What is good?Advanced segmentation, powerful automation, and direct ecommerce integrations
What is not good?Higher price point, complexity can be daunting for beginners
Best forMedium to large ecommerce businesses looking for scalable email solutions
Automation & Workflow CapabilitiesHighly advanced, with support for complex multi-step workflows
Segmentation & Personalization FeaturesExceptionally detailed, with dynamic content capabilities
Ecommerce IntegrationsDirect integrations with Shopify, Magento, BigCommerce, and others
PricingStarts free; paid plans are based on the number of contacts and email sends
Detailed Analysis Table for Klaviyo

Klaviyo platform is designed to cater to the needs of growing ecommerce businesses that require sophisticated marketing tools to engage customers and drive sales through personalized communication.

3. MailerLite

MailerLite is a user-friendly email marketing service that’s particularly favored by small to medium-sized ecommerce businesses due to its simplicity and cost-effectiveness. It offers a range of tools designed to improve email marketing efforts without overwhelming users with complex features.

30+ Email Marketing Tools for eCommerce Business 2

Top Features Useful for Ecommerce:

  • Intuitive Email Editor: MailerLite drag-and-drop email editor makes it easy to design attractive emails without needing advanced design skills.
  • Automation Features: Automate routine tasks like welcome emails, thank-you emails, and follow-up sequences to enhance customer engagement and retention.
  • Advanced Segmentation: Users can segment their email lists based on demographics, behavior on the website, and past purchase history, allowing for targeted and personalized email campaigns.
  • A/B Testing: Test different email versions to determine which performs best in terms of open rates and conversions, thereby optimizing the effectiveness of email campaigns.
  • Landing Pages and Pop-ups: Integrated tools for creating landing pages and pop-ups help in capturing leads and converting them into customers, directly enhancing ecommerce conversion rates.

Pros and Cons of MailerLite

ProsCons
Easy to use with an intuitive interfaceLimited template options compared to some competitors
Affordable pricing with a generous free planLess advanced automation features than some premium tools
Good segmentation and personalization optionsCustomer support can be slow during peak times
Effective A/B testing and reporting capabilitiesSome features are limited in the free version
Pros and Cons of MailerLite

Detailed Analysis Table for MailerLite

ParameterDetails
What is good?User-friendly interface, cost-effective pricing, solid basic functionalities
What is not good?Limited in advanced automation and integration options compared to more robust platforms
Best forSmall to medium-sized ecommerce businesses looking for an easy-to-use email marketing tool
Automation & Workflow CapabilitiesGood for basic automation but lacks the depth of more advanced platforms
Segmentation & Personalization FeaturesOffers fundamental segmentation and personalization suitable for most small business needs
Ecommerce IntegrationsIntegrates with major ecommerce platforms though not as deeply as some specialized tools
PricingFree plan available; paid plans start at a competitive rate and scale with features
Detailed Analysis Table for MailerLite

MailerLite accessibility makes it an ideal choice for smaller ecommerce sites or those just beginning to explore email marketing, providing essential tools without the complexity or cost associated with more advanced systems.

4. Shopify Email

Shopify Email is an email marketing tool designed to seamlessly integrate with the Shopify ecommerce platform. It enables merchants to create, run, and track email marketing campaigns directly from their Shopify admin, making it a convenient option for those who operate their ecommerce stores on Shopify.

30+ Email Marketing Tools for eCommerce Business 3

Top Features Useful for Ecommerce:

  • Seamless Integration with Shopify: Directly integrates with your Shopify store, pulling products, and customer data into your emails easily.
  • Email Templates: Offers a variety of customizable templates that automatically include your store’s logo, colors, and product details.
  • Campaign Tracking and Analytics: Provides detailed reports on email campaign performance, including open rates, click-through rates, and sales generated from each campaign.
  • Audience Segmentation: Allows users to segment email lists based on customer behavior and purchase history directly from the Shopify database.
  • Marketing Automation: Facilitates basic automation for welcome emails, thank you emails, and other triggers based on customer actions.

Pros and Cons of Shopify Email

ProsCons
Seamless integration with Shopify storesLimited features compared to specialized email marketing platforms
Easy to use for beginnersLess flexibility for advanced segmentation and personalization
Direct access to Shopify data for targetingPrimarily useful only for Shopify store owners
No need to integrate third-party servicesLacks some advanced marketing automation features
Pros and Cons of Shopify Email

Detailed Analysis Table for Shopify Email

ParameterDetails
What is good?Direct integration with Shopify, ease of use, access to Shopify data for campaigns
What is not good?Limited to basic email marketing features, not as robust as dedicated email marketing platforms
Best forShopify store owners looking to start email marketing without complex setup
Automation & Workflow CapabilitiesBasic automation suitable for new marketers or small-scale campaigns
Segmentation & Personalization FeaturesBasic segmentation based on Shopify customer data
Ecommerce IntegrationsExclusive to Shopify, deeply integrated without needing additional plugins
PricingFree to use with Shopify plans, costs incurred per email sent beyond free quota
Detailed Analysis Table for Shopify Email

Shopify Email is particularly beneficial for Shopify users due to its integration, making it a go-to for those who prefer a straightforward setup and are already familiar with the Shopify ecosystem.

5. Mailchimp

Mailchimp is one of the most widely recognized email marketing platforms, known for its robust features that cater to a range of businesses, including ecommerce. Its versatility and extensive integration capabilities make it a popular choice for enhancing digital marketing strategies.

30+ Email Marketing Tools for eCommerce Business 4

Pros and Cons of Mailchimp

ProsCons
Extensive integration options with ecommerce platformsCan become expensive as subscriber list grows
Advanced segmentation and personalization capabilitiesInterface can be complex for beginners
Comprehensive analytics and reporting toolsLimits on the number of emails sent in the free plan
Robust A/B testing capabilitiesSome advanced features require higher-tier plans
Pros and Cons of Mailchimp

Detailed Analysis Table for Mailchimp

ParameterDetails
What is good?Extensive integrations, advanced analytics, robust testing capabilities
What is not good?Pricing scales with list size, which can become costly; complex interface for new users
Best forBusinesses of all sizes that need detailed campaign analytics and advanced segmentation
Automation & Workflow CapabilitiesStrong automation features for customer journeys, retargeting, and behavioral triggers
Segmentation & Personalization FeaturesHighly detailed with capabilities to tailor content based on user data and behaviors
Ecommerce IntegrationsExtensive; supports major platforms like Shopify, WooCommerce, and others
PricingFree tier available; paid plans start at a price based on the number of contacts and feature needs
Detailed Analysis Table for Mailchimp

Mailchimp is best suited for ecommerce businesses looking for a comprehensive tool that not only helps in executing email marketing campaigns but also offers insights and testing to refine marketing strategies effectively.

6. GetResponse

GetResponse is a versatile email marketing tool that offers an array of features designed to streamline and enhance marketing campaigns for ecommerce businesses. With its rich set of tools, GetResponse facilitates engaging, responsive, and effective email marketing strategies.

30+ Email Marketing Tools for eCommerce Business 5

Pros and Cons of GetResponse

ProsCons
Comprehensive automation capabilitiesCan be complex to master for beginners
Direct ecommerce platform integrationsSome features are limited in lower-tier plans
Robust A/B testing and analyticsPricing can escalate with list size and features
All-in-one solution for email campaigns, landing pages, and funnelsSupport responses can be slow during peak times
Pros and Cons of GetResponse

Detailed Analysis Table for GetResponse

ParameterDetails
What is good?Comprehensive toolset for automation, integration, and conversion optimization
What is not good?Learning curve and cost escalations with advanced features and larger contact lists
Best forEcommerce businesses looking for a multi-functional platform that supports extensive automation
Automation & Workflow CapabilitiesExtensive automation options including pre-built workflows for ecommerce scenarios
Segmentation & Personalization FeaturesDetailed segmentation capabilities enabling highly targeted campaigns
Ecommerce IntegrationsStrong integrations with major ecommerce platforms
PricingStarts with a basic free plan; paid plans begin at $15/month and increase based on features and list size
Detailed Analysis Table for GetResponse

GetResponse is ideal for ecommerce businesses that require robust marketing automation and are looking for an all-in-one solution to manage email campaigns, funnels, and lead generation effectively.

7. Brevo

Brevo is a relatively new but fast-evolving email marketing platform designed to cater specifically to the needs of ecommerce businesses. It emphasizes ease of use and integration with ecommerce platforms, making it a suitable choice for businesses looking to enhance their digital marketing efforts efficiently.

30+ Email Marketing Tools for eCommerce Business 6

Pros and Cons of Brevo

ProsCons
Easy integration with ecommerce platformsLimited advanced features compared to more established competitors
Intuitive user interface suitable for beginnersSegmentation capabilities are basic
Effective automation for key ecommerce workflowsSmaller user community, fewer third-party reviews
Affordable pricing structureCustomer support may be less robust due to the smaller size of the company
Pros and Cons of Brevo

Detailed Analysis Table for Brevo

ParameterDetails
What is good?Seamless ecommerce integration, user-friendly design, effective automation for ecommerce
What is not good?Limited in advanced marketing capabilities and customization options
Best forSmall to mid-sized ecommerce businesses looking for an easy-to-use email marketing solution
Automation & Workflow CapabilitiesGood automation capabilities for basic ecommerce activities like cart abandonment
Segmentation & Personalization FeaturesBasic but sufficient for small scale operations
Ecommerce IntegrationsDirect integrations with leading ecommerce platforms like Shopify and WooCommerce
PricingCompetitive, often more affordable for small to mid-sized businesses
Detailed Analysis Table for Brevo

Brevo is best suited for ecommerce businesses that are perhaps newer to the email marketing scene or those looking for a straightforward tool that simplifies email marketing while still offering the essential features needed to drive sales and improve customer engagement.

8. PushOwl

PushOwl is a specialized marketing tool that focuses on sending push notifications rather than traditional emails. It is designed primarily for ecommerce businesses looking to engage customers directly on their desktops or mobile devices without needing email addresses.

30+ Email Marketing Tools for eCommerce Business 7

Pros and Cons of PushOwl

ProsCons
Direct customer engagement without needing email addressesLimited to push notifications, lacks the diversity of email marketing
High visibility with instant delivery to desktop and mobileUsers can easily opt out of notifications, which may reduce reach
Effective for driving immediate action like sales or promotionsLess content space than emails, requiring more concise messaging
Robust segmentation and personalization optionsReliant on users being online to receive notifications
Pros and Cons of PushOwl

Detailed Analysis Table for PushOwl

ParameterDetails
What is good?Instant communication, high user engagement, effective for time-sensitive offers
What is not good?Limited to notifications, not a full-suite marketing tool, less effective for in-depth content
Best forEcommerce businesses looking for immediate customer engagement and timely promotions
Automation & Workflow CapabilitiesStrong automation options for behavioral-based triggers like cart abandonment
Segmentation & Personalization FeaturesAdvanced segmentation based on user behavior and preferences
Ecommerce IntegrationsIntegrates well with ecommerce platforms for real-time data use
PricingTypically offers a free basic plan with paid upgrades based on features and volume of notifications
Detailed Analysis Table for PushOwl

PushOwl is an ideal choice for ecommerce sites that want to complement their email marketing efforts with direct push notifications, capitalizing on the immediacy and high engagement rates that this channel offers.

9. Drip

Drip is a sophisticated email marketing automation platform designed specifically for ecommerce businesses, known for its robust capabilities in customer data management and personalized marketing. It helps businesses of all sizes to build and nurture customer relationships through dynamic and automated marketing strategies.

30+ Email Marketing Tools for eCommerce Business 8

Pros and Cons of Drip

ProsCons
Advanced automation and personalization capabilitiesHigher cost relative to simpler platforms
Seamless integration with major ecommerce platformsSteep learning curve for new users
Rich data insights and comprehensive analyticsCan be overkill for very small businesses
Highly effective for customer retention and conversion strategiesSome features require technical proficiency to use effectively
Pros and Cons of Drip

Detailed Analysis Table for Drip

ParameterDetails
What is good?High-level automation, deep data integration, powerful segmentation and personalization
What is not good?Complexity in setup and management, potentially high cost
Best forMedium to large ecommerce businesses needing advanced marketing tools
Automation & Workflow CapabilitiesExtensive, with capabilities for multi-step workflows, branching paths, and event-based triggers
Segmentation & Personalization FeaturesAdvanced, supporting complex segmentation and real-time personalization across multiple channels
Ecommerce IntegrationsExcellent, with direct integrations to many leading ecommerce platforms
PricingStarts with a free trial; paid plans are based on the number of contacts and scale with usage needs
Detailed Analysis Table for Drip

Drip is particularly effective for ecommerce businesses looking to leverage sophisticated marketing automation to drive growth and enhance customer engagement through personalized, data-driven campaigns.

10. MailBluster

MailBluster is a cost-effective email marketing tool designed for high-volume email campaigns. It’s particularly appealing to ecommerce businesses due to its affordability and powerful feature set that enables scalable marketing efforts.

30+ Email Marketing Tools for eCommerce Business 9

Pros and Cons of MailBluster

ProsCons
Extremely cost-effective due to its reliance on Amazon SESMay require technical knowledge to set up and manage
High deliverability rates with Amazon SES integrationLacks some of the more advanced features found in premium platforms
Robust segmentation and personalization capabilitiesCustomer support options might be limited
Suitable for large volume campaigns without steep price increasesPrimarily email-focused with less emphasis on multi-channel marketing
Pros and Cons of MailBluster

Detailed Analysis Table for MailBluster

ParameterDetails
What is good?Low-cost email delivery, good scalability, effective segmentation and personalization
What is not good?Setup complexity, limited advanced features and support
Best forBusinesses looking for a budget-friendly email marketing solution for large-scale campaigns
Automation & Workflow CapabilitiesSolid automation features for customer lifecycle engagement
Segmentation & Personalization FeaturesStrong capabilities to tailor content based on detailed customer data
Ecommerce IntegrationsBasic integration capabilities, primarily through third-party services
PricingVery affordable, based on email sends, leveraging low-cost Amazon SES pricing
Detailed Analysis Table for MailBluster

MailBluster is an excellent choice for ecommerce businesses that need to manage large-scale email campaigns on a budget, offering robust tools for personalization and automation, albeit with some limitations in support and advanced features.

11. CM Commerce

CM Commerce, formerly known as Conversio, is an email marketing platform that integrates deeply with ecommerce stores to automate essential marketing tasks and personalize interactions with customers. It’s designed to help small to medium-sized ecommerce businesses increase their conversions through smart and automated email marketing campaigns.

30+ Email Marketing Tools for eCommerce Business 10

Pros and Cons of CM Commerce

ProsCons
Robust automation features for ecommercePricier than some competitors for advanced features
Deep integration with ecommerce platforms like Shopify and WooCommerceInterface may have a steeper learning curve
Includes tools for gathering and displaying customer reviews in emailsSmaller user base, which might affect the range of third-party reviews and integrations
High-quality customer supportFeatures may be overkill for very small ecommerce operations
Pros and Cons of CM Commerce

Detailed Analysis Table for CM Commerce

ParameterDetails
What is good?Strong automation, integration with ecommerce platforms, and customer review integration
What is not good?Can be costly for advanced features, potentially complex for beginners
Best forEcommerce businesses that need advanced email marketing tools integrated with customer reviews
Automation & Workflow CapabilitiesExcellent, with advanced workflows tailored for ecommerce
Segmentation & Personalization FeaturesHigh-level personalization and segmentation based on detailed customer data
Ecommerce IntegrationsDeep integrations especially with Shopify and WooCommerce
PricingStarts with a basic plan; more advanced features require higher-tier plans
Detailed Analysis Table for CM Commerce

CM Commerce is ideal for ecommerce businesses that benefit from integrating customer feedback into their marketing and value advanced automation and personalization to increase sales and customer loyalty.

12. SmartrMail by Relay

SmartrMail by Relay is an email marketing platform designed to enhance the capabilities of ecommerce businesses. It focuses on simplifying email marketing while offering advanced features like automation and personalization to increase sales and improve customer engagement.

30+ Email Marketing Tools for eCommerce Business 11

Pros and Cons of SmartrMail by Relay

ProsCons
Intuitive and easy to useMay lack some advanced features compared to larger platforms
Strong automation features tailored for ecommerceSmaller user base might mean fewer integration options
Effective segmentation and personalization capabilitiesPricing can be higher for premium features
Integrated directly with ecommerce platforms for seamless operationSome features like A/B testing are limited compared to more established competitors
Pros and Cons of SmartrMail by Relay

Detailed Analysis Table for SmartrMail by Relay

ParameterDetails
What is good?Ease of use, effective automation and personalization tailored for ecommerce
What is not good?Limited in terms of integration breadth and depth of some marketing features
Best forSmall to medium-sized ecommerce businesses seeking an easy-to-use email marketing solution
Automation & Workflow CapabilitiesStrong, with capabilities specifically designed to support common ecommerce activities
Segmentation & Personalization FeaturesRobust, allowing for targeted campaigns based on rich customer data
Ecommerce IntegrationsGood integration with major ecommerce platforms, though not as extensive as some competitors
PricingStarts with a free trial; pricing escalates based on features and number of subscribers
Detailed Analysis Table for SmartrMail by Relay

SmartrMail by Relay is particularly suited for ecommerce businesses that prioritize ease of use and effective customer engagement through automated and personalized email marketing strategies.

13 Tools for Small Ecommerce Business

Email Marketing Tools for Small Ecommerce Business

1. ConvertKit

ConvertKit is an email marketing platform designed with creators and small businesses in mind, including those in ecommerce. It combines simplicity with powerful features to help users grow their audience and sell more products.

30+ Email Marketing Tools for eCommerce Business 12

Top Features Useful for Ecommerce:

  • Visual Automation Builder: Allows users to easily create and manage email automation workflows that help nurture customer relationships and boost sales.
  • Advanced Segmentation: Users can segment their subscribers based on their actions, purchase behavior, and other custom fields to deliver highly targeted content.
  • Email Sign-up Forms and Landing Pages: ConvertKit provides tools to create attractive sign-up forms and landing pages that are optimized for conversion.
  • Commerce Tools: Offers built-in commerce tools that allow users to sell digital products and subscriptions directly from ConvertKit.
  • Personalization and Email Templates: Supports email personalization and a variety of templates that make sending professional-looking emails easy.

Pros and Cons of ConvertKit

ProsCons
User-friendly interface, ideal for those new to email marketingMore expensive compared to some other tools aimed at small businesses
Strong automation and segmentation capabilitiesEcommerce features might be limited compared to specialized ecommerce platforms
Integrated tools for selling products and managing subscriptionsNot as robust in direct ecommerce integrations like inventory management
Excellent support and educational resourcesSome advanced marketing features are lacking for larger scale operations
Pros and Cons of ConvertKit

Detailed Analysis Table for ConvertKit

ParameterDetails
What is good?Easy to use, excellent for automation and segmentation, built-in tools for selling
What is not good?Pricier for premium features, limited direct ecommerce integrations
Best forContent creators and small ecommerce businesses looking for an all-in-one platform
Automation & Workflow CapabilitiesStrong with visual automation builder allowing for complex workflows
Segmentation & Personalization FeaturesAdvanced segmentation capabilities, allowing for personalized customer journeys
Ecommerce IntegrationsBasic ecommerce functionality with tools for selling digital products and subscriptions
PricingStarts with a free plan; paid plans begin at $29/month and increase based on subscribers
Detailed Analysis Table for ConvertKit

ConvertKit is particularly effective for small ecommerce businesses or individual creators who need a straightforward yet powerful email marketing solution that integrates basic ecommerce functionalities.

2. HubSpot Marketing Hub

HubSpot Marketing Hub is a comprehensive marketing platform that offers a range of tools designed to attract, engage, and delight customers, making it an excellent choice for small to medium-sized ecommerce businesses looking to scale. Its integration with the HubSpot CRM and Sales Hub makes it a powerful all-in-one solution.

30+ Email Marketing Tools for eCommerce Business 13

Top Features Useful for Ecommerce:

  • Integrated CRM: Keeps all customer data synchronized and accessible, which enhances personalization and segmentation.
  • Email Automation: Automates the entire email marketing process, from lead nurturing campaigns to post-purchase follow-ups, with workflows that can be customized based on detailed triggers and conditions.
  • Advanced Segmentation: Users can segment their audience based on any CRM data point, including past purchase behavior and interactions with the website, which allows for highly targeted marketing.
  • Dynamic Personalization: Offers the ability to personalize emails based on user behavior, ensuring that content is relevant and engaging to each recipient.
  • Comprehensive Analytics: Provides deep insights into marketing performance across all channels, helping to drive data-driven decisions that optimize campaign effectiveness.

Pros and Cons of HubSpot Marketing Hub

ProsCons
Extensive integration across all HubSpot platformsCan be expensive, especially as needs grow
Powerful automation and personalization capabilitiesMay be complex for small teams without dedicated marketing expertise
Robust analytics and reporting toolsSome advanced features only available in higher-tier plans
Highly effective for inbound marketing strategiesInitial setup and learning curve can be steep
Pros and Cons of HubSpot Marketing Hub

Detailed Analysis Table for HubSpot Marketing Hub

ParameterDetails
What is good?High-level automation, seamless integration with other HubSpot tools, extensive analytics
What is not good?High cost for full feature access, complexity may be overkill for very small businesses
Best forEcommerce businesses looking for a comprehensive inbound marketing solution
Automation & Workflow CapabilitiesExceptional, with advanced workflows and extensive customization options
Segmentation & Personalization FeaturesHighly advanced, leveraging deep CRM integration for personalized marketing experiences
Ecommerce IntegrationsStrong integrations with ecommerce platforms through the HubSpot App Marketplace
PricingFree version available; paid plans start at $50/month and scale with additional features and growth
Detailed Analysis Table for HubSpot Marketing Hub

HubSpot Marketing Hub is best suited for ecommerce businesses that value integrated marketing efforts across multiple channels and are looking for deep insights into customer behaviors and campaign performance.

3. Keap

Keap (formerly Infusionsoft) is a robust email marketing and sales platform designed specifically for small businesses to help streamline their customer relationship management, marketing automation, and sales efforts. It is particularly beneficial for ecommerce businesses looking to automate their processes and enhance customer engagement.

30+ Email Marketing Tools for eCommerce Business 14

Pros and Cons of Keap

ProsCons
All-in-one CRM, sales, and marketing platformCan be expensive for small businesses with tight budgets
Strong automation features streamline complex processesSteep learning curve due to its extensive features
Built-in ecommerce capabilities for managing salesSetup and customization can be time-intensive
Advanced segmentation and detailed analyticsAdditional costs for add-ons and scaling features
Pros and Cons of Keap

Detailed Analysis Table for Keap

ParameterDetails
What is good?Comprehensive CRM integration, powerful automation for marketing and sales, built-in ecommerce tools
What is not good?High cost, complexity may deter smaller or less tech-savvy businesses
Best forSmall to medium-sized ecommerce businesses looking for a complete sales and marketing solution
Automation & Workflow CapabilitiesHighly capable, supporting advanced automation strategies across CRM and email marketing
Segmentation & Personalization FeaturesRobust, enabling detailed targeting and personalized customer communications
Ecommerce IntegrationsStrong native ecommerce functionalities, integrating sales and marketing processes
PricingStarts at a higher cost, with pricing tiers based on feature access and user needs
Detailed Analysis Table for Keap

Keap is ideal for ecommerce businesses that need an all-encompassing solution to manage their customer relationships, automate marketing efforts, and handle sales seamlessly within one platform.

4. Privy

Privy is tailored to help small and medium ecommerce businesses grow their email lists, reduce cart abandonment, and drive online sales through targeted, personalized marketing and conversion tools.

30+ Email Marketing Tools for eCommerce Business 15

Pros and Cons of Privy

ProsCons
Easy to use interface designed for beginnersFeatures are somewhat limited compared to more comprehensive marketing platforms
Effective tools for lead capture and conversionAdvanced features require higher-tier plans, increasing costs
Strong integrations with major ecommerce platformsPrimarily focused on small to medium businesses; may not scale well for larger operations
Good support and educational resourcesSome users report issues with template customization flexibility
Pros and Cons of Privy

Detailed Analysis Table for Privy

ParameterDetails
What is good?User-friendly, effective lead capture tools, strong ecommerce integrations
What is not good?Limited in advanced automation and personalization capabilities
Best forSmall to medium-sized ecommerce businesses focusing on lead capture and direct sales
Automation & Workflow CapabilitiesBasic automation suitable for small businesses with straightforward marketing needs
Segmentation & Personalization FeaturesProvides basic real-time segmentation and targeting
Ecommerce IntegrationsStrong, especially with Shopify, WooCommerce, and BigCommerce
PricingStarts free with basic features; paid plans are required for advanced features and support
Detailed Analysis Table for Privy

Privy is particularly effective for ecommerce businesses that are in the early stages of growth and are looking for easy-to-use tools to increase their customer base and boost online sales.

5. Benchmark Email

Benchmark Email is designed to cater to small to medium-sized businesses, providing an easy-to-use platform that helps enhance customer engagement through beautifully designed emails and efficient automation.

30+ Email Marketing Tools for eCommerce Business 16

Pros and Cons of Benchmark Email

ProsCons
User-friendly interface for beginnersFeatures might be limited for very advanced users
Strong automation and segmentation capabilitiesSome integrations require third-party tools
Offers a free plan with basic featuresPaid plans are necessary for full feature access
Good customer support and resourcesLimited customization options in templates
Pros and Cons of Benchmark Email

Detailed Analysis Table for Benchmark Email

ParameterDetails
What is good?Easy to use, effective for basic email marketing needs, offers a solid free plan
What is not good?May not provide the depth of features needed by larger ecommerce operations
Best forSmall businesses and startups looking for an easy introduction to email marketing
Automation & Workflow CapabilitiesGood for basic automation such as welcome emails and customer re-engagement
Segmentation & Personalization FeaturesBasic segmentation capabilities sufficient for targeted marketing campaigns
Ecommerce IntegrationsIntegrates with common ecommerce platforms, though sometimes requires additional tools
PricingFree plan available; premium plans start at competitive rates and scale with additional needs
Detailed Analysis Table for Benchmark Email

Benchmark Email is particularly well-suited for smaller ecommerce businesses that need straightforward, effective email marketing solutions without the complexity and cost associated with more advanced platforms.

6. WebEngage

WebEngage is a customer data platform and marketing automation suite that specializes in engaging users across multiple channels, including email. It is particularly effective for ecommerce businesses looking to enhance user engagement, reduce churn, and boost conversions through personalized communication.

30+ Email Marketing Tools for eCommerce Business 17

Pros and Cons of WebEngage

ProsCons
Comprehensive multi-channel capabilitiesCan be complex to set up and use initially
Powerful automation and journey designerPricing can be high for small businesses
Advanced segmentation and personalizationMight be overkill for very small operations
Strong analytics and optimization toolsRequires time to learn and fully leverage
Pros and Cons of WebEngage

Detailed Analysis Table for WebEngage

ParameterDetails
What is good?Powerful multi-channel engagement, advanced customer journey automation
What is not good?High complexity and cost for smaller ecommerce businesses
Best forMid-sized to large ecommerce businesses looking for a comprehensive engagement solution
Automation & Workflow CapabilitiesAdvanced, with detailed customer journey mapping and automated triggers
Segmentation & Personalization FeaturesHighly detailed segmentation and personalization across all channels
Ecommerce IntegrationsIntegrates with major ecommerce platforms, enhancing data utilization and campaign execution
PricingNot publicly listed; typically custom based on usage and features needed
Detailed Analysis Table for WebEngage

WebEngage is best suited for ecommerce businesses that require a robust platform to manage a complex, multi-channel communication strategy effectively. Its strength lies in its ability to orchestrate engaging customer journeys that can significantly enhance the shopping experience and drive loyalty.

7. Constant Contact

Constant Contact is a well-established email marketing platform that offers a wide range of tools designed to help small to medium-sized ecommerce businesses enhance their marketing efforts. It focuses on simplicity and effectiveness, making it accessible for users without deep technical skills.

30+ Email Marketing Tools for eCommerce Business 18

Pros and Cons of Constant Contact

ProsCons
User-friendly interface suitable for beginnersCan be more expensive compared to similar platforms
Strong template variety and customization optionsLimited advanced automation features
Effective integrations with major ecommerce platformsMay lack the depth required by larger businesses
Robust support and training resourcesPricing model can escalate with list size
Pros and Cons of Constant Contact

Detailed Analysis Table for Constant Contact

ParameterDetails
What is good?Easy to use with strong support, effective for basic to intermediate email marketing needs
What is not good?Can become costly as needs expand, limited in advanced features
Best forSmall to medium-sized ecommerce businesses starting out or scaling their email marketing
Automation & Workflow CapabilitiesGood for basic to moderate automation needs, including triggered emails
Segmentation & Personalization FeaturesSolid segmentation capabilities with basic personalization
Ecommerce IntegrationsGood integration with platforms like Shopify and WooCommerce
PricingStarts at a reasonable rate, but increases based on the number of contacts and feature needs
Detailed Analysis Table for Constant Contact

Constant Contact is ideally suited for ecommerce businesses seeking a user-friendly platform that balances functionality with ease of use, making it a great choice for those new to email marketing or those looking to streamline their existing processes.

8. Campaign Monitor

Campaign Monitor is a powerful email marketing tool that is particularly well-suited for small to medium-sized ecommerce businesses. It combines ease of use with advanced features like automation, extensive customization, and high deliverability rates, making it a popular choice among marketers who need efficiency and effectiveness.

30+ Email Marketing Tools for eCommerce Business 19

Pros and Cons of Campaign Monitor

ProsCons
Highly customizable email designsPricing can be higher than some competitors for advanced features
Strong automation and personalization capabilitiesSome features have a learning curve
Robust analytics and user-friendly interfaceLimited third-party integrations compared to other platforms
Excellent customer support and resourcesNot as many advanced CRM features as some alternatives
Pros and Cons of Campaign Monitor

Detailed Analysis Table for Campaign Monitor

ParameterDetails
What is good?High customization potential, powerful automation, and strong support
What is not good?Higher cost and complexity in some advanced features
Best forEcommerce businesses that prioritize marketing automation and campaign customization
Automation & Workflow CapabilitiesAdvanced, with capabilities for complex customer journey mapping
Segmentation & Personalization FeaturesHighly detailed, allowing for targeted and personalized customer communications
Ecommerce IntegrationsBasic integrations available, stronger in email marketing than complete ecommerce management
PricingStarts with basic plans; more comprehensive features come at higher pricing tiers
Detailed Analysis Table for Campaign Monitor

Campaign Monitor is ideal for businesses that need robust email marketing capabilities with an emphasis on design and customer engagement, making it particularly useful for those looking to stand out in crowded markets.

9. AfterShip

AfterShip is not just a tracking solution for ecommerce shipments but also provides tools that help businesses engage customers post-purchase. Its email marketing features are tailored to enhance customer experience and build brand loyalty by keeping customers informed about their orders.

30+ Email Marketing Tools for eCommerce Business 20

Pros and Cons of AfterShip

ProsCons
Enhances customer post-purchase experiencePrimarily focuses on post-purchase, less on broader marketing efforts
Reduces customer service load by providing proactive updatesMay not offer as deep marketing automation or segmentation as dedicated platforms
Customizable communications that can include marketing contentAdditional costs for premium features and higher shipment volumes
Broad carrier integration ensures accurate and timely updatesLimited in scope compared to full-service email marketing tools
Pros and Cons of AfterShip

Detailed Analysis Table for AfterShip

ParameterDetails
What is good?Excellent for improving customer satisfaction post-purchase with proactive shipment tracking
What is not good?Less functionality for pre-purchase engagement and broad email marketing campaigns
Best forEcommerce businesses looking to enhance customer experience and reduce support queries
Automation & Workflow CapabilitiesStrong in automating shipment notifications and updates
Segmentation & Personalization FeaturesBasic personalization related to order and shipping details
Ecommerce IntegrationsIntegrates well with many ecommerce platforms to automate tracking and updates
PricingOffers a free tier; premium plans vary based on usage and feature needs
Detailed Analysis Table for AfterShip

AfterShip is best suited for ecommerce businesses that prioritize enhancing the customer post-purchase experience and seek to integrate efficient shipment tracking and updates within their customer communication strategy.

10. ShopAgain

ShopAgain is designed to help ecommerce businesses maximize customer lifetime value through advanced AI-driven marketing automation. It focuses on engaging customers across various stages of their lifecycle, from acquisition through to re-engagement.

30+ Email Marketing Tools for eCommerce Business 21

Pros and Cons of ShopAgain

ProsCons
Advanced AI-driven marketing automationMay be complex to set up and optimize
Strong capabilities in multi-channel marketingMight be expensive for smaller ecommerce stores
Effective customer segmentation and lifecycle marketingRequires a fair amount of data to be effective
Comprehensive analytics and reporting toolsLess well-known, which might affect trust and support levels
Pros and Cons of ShopAgain

Detailed Analysis Table for ShopAgain

ParameterDetails
What is good?High-level automation, effective use of AI, and strong multi-channel marketing capabilities
What is not good?Complexity and cost may be prohibitive for smaller businesses
Best forMedium to large ecommerce businesses looking for sophisticated marketing automation tools
Automation & Workflow CapabilitiesAdvanced, with AI driving personalized customer experiences based on behavior and data
Segmentation & Personalization FeaturesHighly dynamic segmentation that adjusts in real-time to customer actions
Ecommerce IntegrationsIntegrates with major ecommerce platforms to seamlessly sync customer data
PricingCustom pricing based on features and usage; tends to be higher-end
Detailed Analysis Table for ShopAgain

ShopAgain is particularly suited for ecommerce businesses that are ready to invest in advanced marketing technology to enhance customer retention and maximize revenue from existing customers.

11. Yotpo

Yotpo is primarily known for its suite of ecommerce marketing tools focused on customer reviews, visual marketing, loyalty, and referrals. Although not a traditional email marketing platform, Yotpo integrates these elements into marketing emails to enhance brand loyalty and customer engagement.

30+ Email Marketing Tools for eCommerce Business 22

Pros and Cons of Yotpo

ProsCons
Enhances emails with social proof and UGCNot a dedicated email marketing platform
Strong focus on customer loyalty and referralsMore limited in traditional email marketing features like automation
Advanced segmentation based on customer feedbackMay require additional tools for complete email marketing capabilities
Easily integrates with popular ecommerce platformsPricing can be premium depending on the features and scale
Pros and Cons of Yotpo

Detailed Analysis Table for Yotpo

ParameterDetails
What is good?Integrates UGC and reviews into emails, enhancing trust and engagement
What is not good?Lacks some core email marketing functionalities like extensive automation
Best forEcommerce businesses focusing on leveraging customer content and building brand loyalty
Automation & Workflow CapabilitiesLimited to campaign triggers related to reviews and customer content
Segmentation & Personalization FeaturesStrong in leveraging customer data for personalization, especially with UGC and feedback
Ecommerce IntegrationsExcellent with major platforms, enhancing functionality and data synchronization
PricingCustom pricing, typically premium for advanced features
Detailed Analysis Table for Yotpo

Yotpo is ideal for businesses that want to enhance their email marketing with user-generated content, reviews, and loyalty programs, creating a more engaging and interactive customer experience.

12. Loops.so

Loops.so is designed to help ecommerce businesses engage and retain customers by facilitating the creation of personalized email and SMS marketing campaigns. It focuses on automation and integration with ecommerce platforms, making it a valuable tool for small to medium-sized online stores.

30+ Email Marketing Tools for eCommerce Business 23

Pros and Cons of Loops.so

ProsCons
Streamlined automation and personalizationRelatively new, with less proven track record
Effective integration with ecommerce platformsFeatures might be less comprehensive compared to more established competitors
User-friendly interface for quick setupSupport and resources may be growing as the platform expands
Competitive pricing for small businessesMay lack the scalability required by very large ecommerce operations
Pros and Cons of Loops.so

Detailed Analysis Table for Loops.so

ParameterDetails
What is good?Strong automation, effective personalization, seamless ecommerce integration
What is not good?Limited by size and scale, newer on the market
Best forSmall to medium-sized ecommerce businesses looking for easy-to-implement marketing solutions
Automation & Workflow CapabilitiesRobust, with a focus on simplifying customer journey management
Segmentation & Personalization FeaturesDetailed, enabling targeted communications based on customer data
Ecommerce IntegrationsStrong, especially with leading ecommerce platforms
PricingAffordable, with tiered plans to suit various business sizes
Detailed Analysis Table for Loops.so

Loops.so is particularly suitable for ecommerce businesses that need an efficient and straightforward solution to automate their marketing efforts and improve customer engagement without extensive investment.

13. Sender.net

Sender.net is an email marketing platform designed with simplicity and effectiveness in mind, particularly suited for small to medium-sized ecommerce businesses. It focuses on providing robust yet easy-to-use tools to enhance email marketing efforts and drive sales.

30+ Email Marketing Tools for eCommerce Business 24

Pros and Cons of Sender.net

ProsCons
Cost-effective solution for email marketingFeatures may be basic compared to more advanced platforms
User-friendly interface ideal for newcomersLimited customization options for complex campaign needs
Solid integration with major ecommerce platformsSupport may vary depending on the plan
Good automation and segmentation capabilitiesLacks some of the advanced analytics features of larger competitors
Pros and Cons of Sender.net

Detailed Analysis Table for Sender.net

ParameterDetails
What is good?Cost-effective, user-friendly, good integration with ecommerce platforms
What is not good?May not satisfy the needs of very large businesses or those needing advanced features
Best forSmall to medium-sized ecommerce businesses looking for a straightforward email solution
Automation & Workflow CapabilitiesCompetent automation tools suitable for most common ecommerce email marketing needs
Segmentation & Personalization FeaturesEffective segmentation tools for personalized marketing
Ecommerce IntegrationsIntegrates well with platforms like Shopify and WooCommerce
PricingAffordable, with free and premium plans based on features and subscriber count
Detailed Analysis Table for Sender.net

Sender.net is particularly suited for smaller ecommerce operations that require an effective, straightforward email marketing solution without the complexity or cost associated with more advanced tools.

4 Tools for B2B Commerce

Email Marketing Tools for B2B Commerce

1. Ontraport

Ontraport is a comprehensive business automation software platform that includes powerful tools for email marketing, especially suited to the needs of B2B ecommerce businesses. It combines CRM, marketing automation, and ecommerce capabilities into a single, cohesive system.

30+ Email Marketing Tools for eCommerce Business 25

Top Features Useful for B2B Ecommerce:

  • CRM and Marketing Automation: Integrates customer relationship management with automated marketing workflows to nurture leads and manage customer interactions efficiently.
  • Advanced Segmentation and Personalization: Offers sophisticated segmentation capabilities that allow businesses to target emails based on detailed customer data and behavior, enhancing personalization and relevance.
  • Ecommerce Tools: Includes features like payment processing, subscription management, and order fulfillment, which are integrated seamlessly with marketing and CRM functionalities.
  • Landing Pages and Forms: Provides tools to create responsive landing pages and forms that help in lead capture and conversion optimization.
  • Detailed Reporting and Analytics: Delivers comprehensive insights into campaign performance and customer behavior, aiding in data-driven decision-making.

Pros and Cons of Ontraport

ProsCons
All-in-one platform integrating CRM, email marketing, and ecommerceMay be overwhelming for small businesses or those new to automation
Highly customizable and flexibleHigher cost compared to simpler platforms
Strong automation and segmentation capabilitiesSteep learning curve to fully utilize all features
Robust analytics and reporting toolsSetup and customization can be time-intensive
Pros and Cons of Ontraport

Detailed Analysis Table for Ontraport

ParameterDetails
What is good?Comprehensive feature set ideal for integrating various aspects of business operations
What is not good?Complexity and cost may deter smaller businesses or those with simpler needs
Best forB2B ecommerce businesses that require detailed automation and customer management capabilities
Automation & Workflow CapabilitiesExtensive, with sophisticated workflows that can be tailored to complex business processes
Segmentation & Personalization FeaturesAdvanced, allowing for highly targeted marketing campaigns based on rich customer data
Ecommerce IntegrationsDeeply integrated ecommerce functionalities complementing the marketing and CRM efforts
PricingGenerally higher, reflecting the comprehensive nature of the platform
Detailed Analysis Table for Ontraport

Ontraport is ideal for B2B ecommerce businesses looking for a robust, all-in-one platform that can manage and automate sophisticated marketing strategies, customer relationships, and ecommerce operations.

2. SharpSpring

SharpSpring is a comprehensive marketing automation platform that is particularly effective for B2B ecommerce businesses. It offers a wide range of tools designed to integrate and automate marketing efforts, improve customer relationships, and drive sales through targeted communication.

30+ Email Marketing Tools for eCommerce Business 26

Top Features Useful for B2B Ecommerce:

  • Behavior-Based Email Automation: Automates the sending of emails based on user behaviors, such as page visits, form submissions, and engagement levels.
  • Dynamic Form Builders: Creates and deploys custom forms that adapt based on the data entered, improving lead capture and segmentation.
  • CRM Integration: Seamlessly integrates with its built-in CRM system, ensuring that all customer interactions are tracked and utilized for further marketing efforts.
  • Advanced Segmentation: Enables precise targeting by segmenting contacts based on their behavior, demographics, and purchase history.
  • Visual Workflow Builder: Allows for the creation of complex campaign workflows that can include multiple branches based on recipient responses or behaviors.
  • Detailed Analytics and Reporting: Provides insightful analytics that help track the effectiveness of campaigns and understand customer behaviors.

Pros and Cons of SharpSpring

ProsCons
Comprehensive marketing automation capabilitiesCan be complex to set up and utilize fully
Strong CRM and email marketing integrationPricing may be higher than some competitive platforms
Advanced segmentation and personalized communicationMay be more feature-rich than needed for smaller businesses
Robust analytics and reporting toolsRequires training to maximize its full capabilities
Pros and Cons of SharpSpring

Detailed Analysis Table for SharpSpring

ParameterDetails
What is good?Advanced automation and integration capabilities, strong CRM features
What is not good?Complexity of features might be overwhelming for smaller teams
Best forB2B ecommerce businesses needing detailed tracking and automation of marketing and sales efforts
Automation & Workflow CapabilitiesHighly advanced, supporting complex automated marketing strategies
Segmentation & Personalization FeaturesOffers deep segmentation capabilities and personalized marketing strategies
Ecommerce IntegrationsStrong integration capabilities with various ecommerce platforms and systems
PricingPositioned for mid-market businesses, with pricing reflecting its comprehensive feature set
Detailed Analysis Table for SharpSpring

SharpSpring is ideal for mid-sized to larger B2B ecommerce businesses that are looking for a robust, all-in-one marketing automation solution capable of handling complex marketing and sales activities seamlessly.

3. Brevo Enterprise

Brevo Enterprise is tailored for larger B2B ecommerce businesses seeking advanced marketing automation and analytics capabilities. It focuses on leveraging big data to drive personalized marketing campaigns and improve customer engagement and sales.

30+ Email Marketing Tools for eCommerce Business 6

Pros and Cons of Brevo Enterprise

ProsCons
Robust automation capabilities suitable for complex workflowsHigh cost, which may be prohibitive for smaller businesses
Strong focus on data-driven marketing and predictive analyticsSetup and ongoing management can be complex
Seamless integration with CRM and other business systemsRequires a significant investment in training and setup
Tailored for multi-channel marketing at an enterprise scaleMay offer more features than a typical B2B business might require
Pros and Cons of Brevo Enterprise

Detailed Analysis Table for Brevo Enterprise

ParameterDetails
What is good?High-level automation, sophisticated predictive analytics, strong multi-channel capabilities
What is not good?Complexity and cost may deter smaller or less data-intensive businesses
Best forLarge B2B ecommerce businesses that require extensive marketing automation and data analysis
Automation & Workflow CapabilitiesAdvanced, designed to handle complex marketing strategies and large volumes of customer data
Segmentation & Personalization FeaturesHighly sophisticated, utilizing big data for detailed customer profiling
Ecommerce IntegrationsExtensive, with capabilities to integrate seamlessly with major ecommerce platforms and systems
PricingPremium pricing reflecting its enterprise-level capabilities
Detailed Analysis Table for Brevo Enterprise

Brevo Enterprise is particularly suited for large-scale operations that need a powerful, data-driven marketing platform capable of integrating deeply with other business systems to drive significant improvements in marketing efficiency and effectiveness.

4. ActiveCampaign

ActiveCampaign is highly regarded for its advanced marketing automation, CRM, and email marketing capabilities, making it particularly suitable for B2B ecommerce businesses. It focuses on creating personalized customer experiences that drive engagement and conversions.

30+ Email Marketing Tools for eCommerce Business 28

Pros and Cons of ActiveCampaign

ProsCons
Extensive automation and personalization capabilitiesCan be complex to fully utilize without proper training
Seamless CRM integration improves lead and customer managementPricing can be high as you scale up features and contacts
Robust tracking and analytics capabilitiesInitial setup and integration can be time-intensive
Supports a wide range of integrations with other tools and platformsMight be overkill for smaller businesses or those with simpler needs
Pros and Cons of ActiveCampaign

Detailed Analysis Table for ActiveCampaign

ParameterDetails
What is good?Advanced automation tools, excellent CRM integration, powerful segmentation and personalization
What is not good?Complexity and cost can be a barrier for smaller businesses
Best forB2B ecommerce businesses looking for a comprehensive marketing automation solution
Automation & Workflow CapabilitiesExtremely sophisticated, capable of handling complex multi-step campaigns
Segmentation & Personalization FeaturesHighly detailed, enabling precise targeting and tailored marketing messages
Ecommerce IntegrationsOffers strong integrations with ecommerce platforms, enhancing campaign effectiveness
PricingStarts at a reasonable level for basic features but increases with advanced features and contact count
Detailed Analysis Table for ActiveCampaign

ActiveCampaign is ideal for medium to large B2B ecommerce businesses that require detailed control over their marketing automation and customer relationship processes to effectively manage and convert leads at various stages of the customer journey.

List of Free Tools

Ecommerce Email Marketing Tools for Free

We have built a selection guide table for free versions of popular ecommerce email marketing tools, including their key features and pricing details:

Email Marketing ToolSubscriber LimitEmail Sends Per MonthPrice for Upgrade
Omnisend250500Starts at $16/month
MailerLite1,00012,000Starts at $10/month
Klaviyo250500Starts at $20/month
Drip100Unlimited (with conditions)Starts at $39/month
ConvertKit300UnlimitedStarts at $9/month
Sender.net2,50015,000Starts at $11/month
Brevo5002,000Pricing not listed
HubSpot Marketing Hub2,0002,000Starts at $45/month
Constant ContactStarts at $20/month
Guide table for free versions of popular ecommerce email marketing tools

Above table is designed to help you compare the free offerings of various tools at a glance and understand the potential costs involved in upgrading for more advanced features or higher usage limits.

List of Tools for Shopify

Ecommerce Email Marketing Tools for Shopify

We have built a selection guide table for ecommerce email marketing tools optimized for Shopify, detailing their key features and pricing:

Email Marketing ToolKey Features for ShopifyIntegration with ShopifyStarting Price
Shopify EmailDirect integration, Simple email creation toolsFully integratedFree; Pay per use after initial limit
KlaviyoAdvanced segmentation, Automation, Robust analyticsDeep integrationFree up to 250 contacts; plans start at $20/month
SegunoDynamic content, Automation, Built-in templatesDeep integrationFree up to 250 subscribers; plans start at $10/month
OmnisendAutomation workflows, Segmentation, SMS marketingDeep integrationFree for basic features; plans start at $16/month
AfterShipShipment tracking notifications, Customer engagementDeep integrationFree basic plan; premium plans start at $9/month
ShopAgainAI-driven campaigns, Multi-channel marketingDeep integrationPricing upon request
YotpoReviews, SMS marketing, Loyalty programsDeep integrationFree for basic features; premium features priced on request
SendvioEmail campaigns, Automation, SegmentationIntegratedPlans start at $19/month
Brevo PushOwlPush notifications, Abandoned cart recoveryIntegratedFree for basic push notifications; advanced features priced on request
Guide table for ecommerce email marketing tools optimized for Shopify

Above table should help Shopify store owners choose an email marketing tool that fits their specific needs based on feature sets and budget.

List of Tools for WooCommerce

Ecommerce Email Marketing Tools for WooCommerce

This is the selection guide table for ecommerce email marketing tools optimized for WooCommerce, including their key features and pricing details:

Email Marketing ToolKey FeaturesIntegration with WooCommerceStarting Price
OmnisendAutomation workflows, Segmentation, Multi-channel marketingFully integratedFree; plans start at $16/month
RetainfulAbandoned cart recovery, Referral programs, Next order couponsFully integratedFree; plans start at $19/month
MailPoetEmails directly from WordPress, Automated emailsFully integratedFree up to 1,000 subscribers; plans start at $13/month
Hubspot for WooCommerceCRM integration, Marketing automation, AnalyticsPlugin availableFree CRM; Marketing Hub starts at $45/month
Mailchimp for WooCommercePersonalized recommendations, Product retargeting emailsPlugin availableFree; plans depend on the number of contacts
Constant ContactEmail templates, Contact management, Reporting toolsPlugin availableStarts at $20/month
BrevoBasic email campaigns, Some automationPlugin availablePricing not listed
Klaviyo for WooCommerceAdvanced segmentation, ROI-based reporting, Powerful automationFully integratedFree up to 250 contacts; plans start at $20/month
AutomateWooFollow-up emails, SMS notifications, SubscriptionsFully integratedStarts at $99/year
PrivyPopups, Email automation, Spin to win gamesPlugin availableFree; plans start at $15/month
FunnelKitSales funnels, Lead capture, Email automationPlugin availablePlans start at $29/month
Guide table for ecommerce email marketing tools optimized for WooCommerce

Above table serves as a helpful guide for WooCommerce store owners looking to select an email marketing tool that aligns with their specific needs in terms of functionality and budget.

List of Tools with SMS

Ecommerce Email Marketing Tools with SMS

We have built a selection guide table for ecommerce email marketing tools that also include SMS functionalities, detailing their key features and pricing information:

Email Marketing ToolSMS CapabilitiesStarting Price
KlaviyoIntegrated SMS and MMSFree up to 250 contacts; plans start at $20/month
OmnisendSMS alongside emailsFree; plans start at $16/month
AfterShipSMS notificationsFree basic plan; premium plans start at $9/month
YotpoIntegrated SMS marketingFree for basic features; premium features priced on request
Brevo PushOwlNo SMS, only push notificationsFree for basic features; advanced features priced on request
iContactSMS marketing featuresPlans start at $15/month
Campaign MonitorSMS as part of automation flowsPlans start at $9/month
GetResponseSMS tool to enhance communicationStarts at $15.58/month for basic features
Guide table for ecommerce email marketing tools that also include SMS functionalities

Above table should help you compare different tools based on their ability to handle both email and SMS marketing, ensuring you can choose one that fits your specific requirements and budget for a comprehensive ecommerce marketing strategy.

List of Tools with Whatsapp

Ecommerce Email Marketing Tools with Whatsapp

This is the selection guide table for ecommerce email marketing tools that include WhatsApp messaging functionalities, detailing their key features and pricing:

Email Marketing ToolKey FeaturesWhatsApp IntegrationStarting Price
BrevoBasic email campaigns, automationWhatsApp messaging availablePricing upon request
BrazeCustomer segmentation, automation, multi-channel messagingWhatsApp as part of multi-channelCustom pricing; contact for details
InsiderPersonalization, cross-channel marketingWhatsApp integration for campaignsStarts at $1000/month (estimated)
WebEngageAutomation, personalization, multi-channel engagementDirect WhatsApp messagingCustom pricing; contact for details
CleverTapUser analytics, segmentation, omni-channel messagingWhatsApp messaging supportedCustom pricing; contact for details
InfobipCommunication platform, broad channel supportExtensive WhatsApp supportVaries by usage; contact for details
TwilioAPI for SMS, email, voice, WhatsAppProgrammable WhatsApp APIPay-as-you-go pricing; contact for details
BirdMarketing automation, campaign managementLimited details on WhatsAppCustom pricing; contact for details
WATIWhatsApp business API service providerFocused WhatsApp engagement toolsStarts at $49/month
WhatsoBulk messaging, marketing campaignsBulk WhatsApp messaging toolStarts at $49 one-time license fee
Guide table for ecommerce email marketing tools that include WhatsApp messaging

Above table should assist businesses in comparing various email marketing tools based on their ability to integrate WhatsApp functionalities, thereby choosing the right tool that aligns with their marketing strategies and budget.

Advanced Strategies

Advanced Strategies for Ecommerce Email Marketing

To excel in the competitive landscape of ecommerce, leveraging advanced email marketing strategies is crucial. These techniques not only engage customers but also significantly enhance the effectiveness of your campaigns, ultimately driving higher conversions and sales.

1. Leveraging Automation to Enhance Customer Engagement

Automation is a game-changer in email marketing for ecommerce. By setting up automated workflows, you can ensure that the right messages reach your customers at the optimal times. For instance, trigger-based emails can be sent in response to customer actions like visiting your site, abandoning a cart, or recently making a purchase. These automated emails are highly relevant to the customer’s immediate experience and are more likely to drive engagement and actions.

2. Segmentation and Personalization

To make your emails feel more personalized, use segmentation to divide your customer base into smaller, more focused groups based on their behaviors, preferences, and past interactions with your brand. For example, send tailored product recommendations to customers based on their previous purchases or browsing history. Personalized emails can result in up to six times higher transaction rates, making this one of the most impactful strategies at your disposal.

3. Dynamic Content

Incorporate dynamic content in your emails that changes based on the recipient’s data to create a more engaging and tailored experience. For example, dynamic content can include items left in a cart, recently viewed products, or personalized product recommendations. This approach ensures that each recipient feels the content is specially crafted for them, enhancing the relevance and effectiveness of the campaign.

4. A/B Testing

Regularly test different aspects of your email campaigns to determine what works best with your audience. This can include testing subject lines, email layouts, images, call-to-action buttons, and even sending times. A/B testing helps refine your approach based on actual data, allowing you to optimize your email marketing efforts continually.

5. Advanced Reporting and Analytics

Use sophisticated analytics tools provided by your email marketing software to track the performance of your campaigns. Metrics such as open rates, click-through rates, conversion rates, and revenue per email can provide valuable insights into what strategies are working and what areas need improvement. These insights enable continuous refinement of your tactics, ensuring they remain effective and ROI-positive.

By implementing these advanced strategies, ecommerce businesses can create more effective and engaging email marketing campaigns that not only capture the attention of their audience but also drive meaningful results.

Success Factors

Measuring Success in Ecommerce Email Marketing

To truly understand the impact of your ecommerce email marketing efforts, it’s crucial to track specific key performance indicators (KPIs). These metrics not only offer insights into the effectiveness of individual campaigns but also guide strategic decisions for future marketing initiatives.

1. Open Rate

This metric measures the percentage of recipients who open an email. A high open rate generally indicates compelling subject lines or a strong sender reputation. It’s essential for gauging initial customer interest.

2. Click-Through Rate (CTR)

CTR tracks the percentage of email recipients who clicked on one or more links contained in an email. This metric is vital for understanding how engaging and persuasive your email content is relative to your audience.

3. Conversion Rate

Perhaps the most critical metric, the conversion rate measures the percentage of email recipients who clicked on a link within the email and completed a desired action, such as making a purchase or filling out a form. This metric helps assess the ultimate effectiveness of an email in driving sales.

4. Bounce Rate

Email bounce rate refers to the percentage of your emails that are not delivered to the recipient’s inbox. Monitoring bounce rate is crucial for maintaining a clean email list and ensuring high deliverability.

5. List Growth Rate

This measures how quickly your email list is growing. Keeping track of this metric can help you understand how effectively you’re attracting new subscribers and scaling your marketing efforts.

6. Return on Investment (ROI)

Calculating the ROI of your email marketing campaigns by comparing the profit made to the cost incurred can directly highlight the financial effectiveness of your campaigns.

7. Customer Lifetime Value (CLTV)

Understanding the value each customer brings over their lifetime can help tailor email marketing strategies to maximize revenue from high-value segments.

Advanced email marketing platforms provide these analytics as part of their standard dashboard, which makes tracking these KPIs straightforward and efficient. By consistently measuring these metrics, ecommerce businesses can fine-tune their strategies, optimize their marketing budgets, and significantly improve their overall marketing effectiveness.

Mistakes to Avoid

Common Mistakes to Avoid in Email Marketing

Navigating email marketing effectively requires not only a strong strategy but also an awareness of common pitfalls that can undermine your efforts. Here are several critical mistakes to avoid when managing email campaigns for ecommerce:

1. Overlooking Mobile Optimization

With the majority of emails now being opened on mobile devices, failing to optimize emails for mobile can lead to poor user experiences and decreased engagement. Ensure that your email design is responsive and looks good on all screen sizes.

2. Ignoring List Segmentation

Sending the same message to your entire email list regardless of their interests or past behaviors is a recipe for low engagement and high unsubscribe rates. Segment your list to provide more relevant content that resonates with different groups of customers.

3. Neglecting Testing and Analytics

Skipping A/B testing and not analyzing campaign performance are missed opportunities for improvement. Regular testing and review allow you to understand what works best for your audience and refine your approach accordingly.

4. Sending Too Frequently

Bombarding your subscribers with too many emails can lead to subscriber fatigue, increasing the likelihood of them unsubscribing. Balance your email frequency and content to keep your audience engaged without overwhelming them.

5. Failing to Personalize

Generic emails that do not address the recipient by name or include personalized content based on their preferences and behaviors can feel impersonal and disengaging. Utilize customer data to personalize emails and make your communications feel more individualized and engaging.

By avoiding these common errors, you can significantly enhance the effectiveness of your email marketing campaigns and ensure they contribute positively to your ecommerce business’s growth and customer satisfaction.

In our Experience

Sharing our Experience

Throughout this exploration of email marketing tools for ecommerce, we’ve underscored the pivotal role that strategic email initiatives play in enhancing customer engagement, driving conversions, and boosting overall business growth. The right tools and approaches can transform an ecommerce email marketing strategy from good to great, turning every email sent into a potential revenue generator.

From choosing the best email marketing software that aligns with your business needs to employing advanced strategies like automation and personalization, the effectiveness of your efforts hinges on both the technology you use and the techniques you apply. Measuring the success of these efforts through precise metrics allows for continual optimization, ensuring that each campaign performs better than the last.

Avoid common pitfalls such as neglecting mobile optimization or over-emailing, which can alienate your audience rather than engage them. Remember, the goal is to build lasting relationships with your customers through well-crafted, relevant content that resonates with their needs and preferences.

As we wrap up, reflect on these insights and consider how integrating these best practices into your email marketing strategy could lead to substantial improvements in your ecommerce operations. Armed with the right tools and knowledge, the potential to grow your ecommerce business through effective email marketing is vast and ever-expanding.

FAQs

Questions asked while looking for email marketing for ecommerce:

What are the tools with email marketing for ecommerce?

Tools with email marketing for eCommerce are resources for designing, delivering, checking, improving, and monitoring email campaigns.
An email service provider or an ESP, like Campaign Monitor, is one of the most popular email marketing methods. ESPs often combine the business needs with critical technologies.

Can email marketing continue to function?

Email marketing is one of the most successful methods for a small organization to meet its clients by 2024. You send details, answers to problems, and other material to the email box.
Instead of uploading content to your blog, hoping that people can see it, or posting on social media, hoping that fans can see it! They still can see the issue, the logo of your firm, the services offered, etc.
Every time you send an email, even if they don’t open it immediately. You often connect with your prospects or consumers directly in this manner.

Is dealing with email marketing software challenging and time-consuming?

It takes nearly 3 hours to make an email marketing template on a mobile device appropriate with specific software with email marketing for eCommerce. Although all email marketing platforms sell easy-to-use visual email builders, some are better than others.

Do I need to simplify my business with CRM and marketing?

It makes sense that the CRM and the marketing platform with email marketing for eCommerce are the same unless you have a big business. It saves you time by linking them and making it very easy to deliver automatic emails to the right people. As a result, we can also purchase CRM automation and marketing from our offered channels.

What are platforms with email marketing for eCommerce for protection and regulatory compliance?

If you have European citizens on your mailing list, it’s best to hope that the GDPR can balance your forum. You may need to accept higher security requirements if you gather, especially confidential data. 

What are email software extensions/integrations?

It’s essential to seamlessly link your plan of email marketing for eCommerce to the other resources you use (from your accounting software to your CRM) if you want to save hours of tedious work without adding value.

Do I need a particular IP address for email marketing?

In email marketing, you can use a dedicated IP address to deliver messages only to your business. You can boost distribution with your IP address. This function includes a valuable amount of notes to firms.
Look for this capacity for ESPs, even if the organization not compatible with it. A unique IP address can increase transmission performance as the organization expands.

What is email marketing Deliverability Help?

If email marketing doesn’t work, even while email marketers don’t have several years of deliverability experience, ESPs do.
Check for ESPs that can share the details as material to demonstrates some of the essential best practices for email distribution, resources for detecting distribution challenges in a specific message or program, and data to provide input on delivery. The marketer should eventually check for an email partner.

Richa Kumari
Richa Kumari

Richa here, I am a senior software engineer and Airtable specialist with over 8 years of technical experience. Currently leading development teams at a Fortune 100 company, I possess expertise across No-code platforms, email APIs, project management, and CRM systems. I have in-depth knowledge of Airtable, including its app, API, and enterprise implementations. I also understand the broader API ecosystem, including standards, security, GraphQL, and asynchronous technologies. With a background in analyzing complex data pipelines and customer funnels, I offer valuable insights into integrating systems and managing APIs throughout their lifecycle. My articles provide actionable guidance on evaluating and implementing tools like Airtable, Salesforce, Notion, and MuleSoft. I stay up-to-date on the latest no-code platforms and CRM offerings so I can advise businesses on alignment with stakeholders, customers, and technical capabilities. As an experienced engineer, I am dedicated to sharing my knowledge so organizations can effectively leverage technology to meet strategic goals.

Sprout24
Logo