6.7/10 (Expert Score)
Product is rated as #26 in category Marketing Automation Platforms
SharpSpring is a robust marketing automation platform designed to help businesses engage with their customers and generate qualified leads for sales. With its suite of tools and features, SharpSpring makes it easy for marketing and sales teams to build relationships with customers, create personalized campaigns, and track their progress over time.
Design and Customization
6.2
Easy to use
6.8
Lead Management
5.8
Campaign Management
7.3
Reporting & Analytics
7.6
PROS:
  • Comprehensive features
  • User-friendly interface
  • Customizable
  • Affordable pricing
  • Integration capabilities
CONS:
  • Steep learning curve
  • Limited support options
  • Limited reporting capabilities
  • Limited design options
  • Can be resource-intensive

Details about SharpSpring

SharpSpring is a robust marketing automation platform designed to help businesses engage with their customers and generate qualified leads for sales. With its suite of tools and features, SharpSpring makes it easy for marketing and sales teams to build relationships with customers, create personalized campaigns, and track their progress over time.

One of the key benefits of SharpSpring is its ability to automate many of the tasks involved in customer nurturing. This includes email marketing, lead scoring, and tracking customer behavior across multiple channels. By automating these processes, businesses can save time and resources while still delivering a high level of personalized service to their customers.

Another key feature of SharpSpring is its powerful analytics and reporting capabilities. With detailed insights into customer behavior and campaign performance, marketing and sales teams can make data-driven decisions about how to best engage with their audience and optimize their campaigns for maximum impact.

SharpSpring is an essential tool for any business looking to improve their customer engagement and generate more qualified leads for sales. With its easy-to-use interface and powerful automation features, it can help your marketing and sales teams work more efficiently and effectively, resulting in increased revenue and long-term business growth.

Key features of SharpSpring:

  1. Lead Scoring: SharpSpring lead scoring system enables you to identify and prioritize your most qualified leads based on their engagement and interaction with your brand. This helps you focus your efforts on the leads that are most likely to convert.
  2. Marketing Automation: With SharpSpring marketing automation tools, you can automate repetitive tasks, nurture leads with personalized content, and send targeted messages at the right time to move prospects through the sales funnel.
  3. CRM Integration: SharpSpring integrates with popular CRM platforms like Salesforce, HubSpot, and Microsoft Dynamics, allowing you to manage your sales pipeline and track customer interactions in one place.
  4. Dynamic Forms: With SharpSpring dynamic forms, you can create personalized, responsive forms that adjust based on a visitor behavior, location, and other attributes. This helps you capture more leads and improve conversion rates.
  5. Behavior Tracking: SharpSpring tracks the behavior of your leads and customers across multiple channels, including email, social media, and your website. This data can be used to create targeted campaigns and personalize the customer experience.
  6. Landing Page Builder: With SharpSpring landing page builder, you can create custom landing pages that are optimized for conversions. These pages can be used to drive traffic, capture leads, and promote your brand.
  7. Email Marketing: SharpSpring email marketing tools allow you to create and send personalized emails to your leads and customers. You can segment your list, automate campaigns, and track engagement to improve your results over time.
  8. Analytics and Reporting: SharpSpring provides detailed analytics and reporting on all aspects of your marketing campaigns, including email, social media, and website activity. This helps you measure your ROI and make data-driven decisions.

SharpSpring offers a comprehensive set of tools for lead generation, nurturing, and conversion. By leveraging these features, your marketing and sales teams can work together to create a more effective and efficient customer engagement strategy.

Price Plans of SharpSpring

  • “Pro” plan – starting at $449 per month for 1,000 contacts, which includes more advanced features such as marketing automation workflows, dynamic forms, and A/B testing.
  • “Agency” plan – includes additional features such as a dedicated account manager, custom reports, and API access.
  • “Enterprise” plan – includes all of the features of the Enterprise plan, as well as additional tools for managing multiple client accounts.

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FAQs related of SharpSpring

What is SharpSpring marketing automation?

SharpSpring marketing automation is a comprehensive software tool designed to streamline and automate various marketing processes, helping businesses generate leads, nurture customer relationships, and drive conversions.

How can SharpSpring benefit my business?

SharpSpring offers a range of benefits for your business, including lead generation, lead nurturing, email marketing automation, CRM integration, analytics and reporting, and personalized campaigns, all of which can help boost your marketing efforts and drive growth.

Is SharpSpring suitable for small businesses?

Yes, SharpSpring is an excellent choice for small businesses. It offers affordable pricing plans, scalable features, and a user-friendly interface, making it easy for small teams to implement and leverage marketing automation to enhance their marketing strategies.

Can I integrate SharpSpring with other software tools we use?

Absolutely! SharpSpring provides seamless integration capabilities with various third-party software tools such as CRMs, CMS platforms, email marketing platforms, and more. This integration allows you to centralize your data and streamline your marketing efforts.

What kind of automation features does SharpSpring offer?

SharpSpring offers a wide range of automation features, including email automation, lead scoring and nurturing, behavior-based tracking, dynamic content, landing page creation, social media scheduling, and more. These features help you automate repetitive tasks, personalize communication, and engage with your audience effectively.

How does SharpSpring help with lead generation?

SharpSpring provides powerful lead generation tools such as lead capture forms, landing page creation, and website tracking. These tools enable you to capture and track leads, understand their behavior, and effectively convert them into customers through targeted marketing campaigns.

Can I create personalized email campaigns with SharpSpring?

Yes, SharpSpring allows you to create highly personalized email campaigns. You can segment your audience based on various criteria, such as demographics or behavior, and deliver tailored content to engage each segment effectively. This personalization enhances customer experience and increases the chances of conversions.

How does SharpSpring help with lead nurturing?

SharpSpring lead nurturing capabilities enable you to build automated workflows that deliver relevant content to your leads at various stages of their buyer journey. This helps you nurture relationships, guide prospects towards making a purchase, and keep your brand top-of-mind throughout their decision-making process.

Does SharpSpring provide analytics and reporting features?

Yes, SharpSpring offers robust analytics and reporting features. You can track the performance of your marketing campaigns, measure key metrics, such as open rates and click-through rates, monitor lead activities, and gain valuable insights to optimize your strategies and improve ROI.

Can I track the ROI of my marketing efforts with SharpSpring?

Absolutely! SharpSpring provides tools to track and measure the ROI of your marketing campaigns. You can attribute revenue to specific marketing activities, identify the most effective channels, and gain a clear understanding of the impact your marketing efforts have on your business bottom line.

Is SharpSpring user-friendly?

Yes, SharpSpring offers a user-friendly interface that is intuitive and easy to navigate. The platform is designed to simplify marketing automation, making it accessible for users of all levels of technical expertise.

What kind of customer support does SharpSpring provide?

SharpSpring provides excellent customer support through various channels, including live chat, email, and phone support. Their knowledgeable support team is readily available to assist you with any questions, technical issues, or concerns you may have.

Does SharpSpring offer training resources for users?

Yes, SharpSpring offers comprehensive training resources, including video tutorials, documentation, and webinars, to help users get up to speed with the platform quickly. They also provide ongoing support and educational materials to ensure you make the most out of your marketing automation efforts.

Can I customize and brand my marketing assets in SharpSpring?

Absolutely! SharpSpring allows you to customize and brand your marketing assets, such as emails, landing pages, and forms, to align them with your brand identity. This ensures consistent branding across your marketing campaigns and helps reinforce brand recognition.

Is there a free trial available for SharpSpring?

Yes, SharpSpring offers a free trial period that allows you to explore the platform and its features before making a purchase decision. This gives you the opportunity to assess whether SharpSpring meets your business specific needs and objectives.

Can I scale my usage of SharpSpring as my business grows?

Certainly! SharpSpring is designed to scale with your business. It offers flexible pricing plans and allows you to add more users, contacts, and features as your business expands, ensuring that the platform continues to support your evolving marketing needs.

Does SharpSpring offer mobile access to its platform?

Yes, SharpSpring provides mobile access to its platform through its mobile app. This allows you to manage and monitor your marketing campaigns, track leads, and stay connected with your automation processes while on the go.

What types of businesses can benefit from SharpSpring?

SharpSpring caters to a wide range of businesses, including B2B and B2C companies across various industries. Whether you are a small business, a marketing agency, or an enterprise-level organization, SharpSpring can be tailored to suit your specific marketing automation needs.

Does SharpSpring offer A/B testing capabilities?

Yes, SharpSpring provides A/B testing capabilities that allow you to experiment with different variations of your marketing campaigns. You can test elements such as subject lines, email content, landing pages, and CTAs to optimize your messaging and improve conversion rates.

How secure is SharpSpring platform?

SharpSpring takes security seriously and employs robust measures to safeguard your data. They use encryption protocols, implement regular security audits, and ensure compliance with industry standards to protect your sensitive information and maintain a secure marketing automation environment.

Can I automate my social media marketing with SharpSpring?

Yes, SharpSpring allows you to automate your social media marketing efforts. You can schedule and publish posts, track social media engagement, and integrate social media activities into your broader marketing automation strategies, all from within the SharpSpring platform.

Does SharpSpring provide lead scoring capabilities?

Absolutely! SharpSpring offers lead scoring capabilities that enable you to assign scores to your leads based on their behavior, engagement, and interaction with your marketing campaigns. This helps you prioritize and focus on the most qualified leads, enhancing your sales and marketing alignment.

Can SharpSpring help with email deliverability?

Yes, SharpSpring incorporates best practices to maximize email deliverability. It provides features like email authentication, spam analysis, and domain reputation monitoring to improve the chances of your emails reaching the recipients’ inboxes and avoiding spam filters.

Does SharpSpring support multi-channel marketing automation?

Yes, SharpSpring supports multi-channel marketing automation. You can orchestrate your marketing efforts across various channels, such as email, social media, and SMS, ensuring a cohesive and consistent customer experience across different touchpoints.

Can I create dynamic content with SharpSpring?

Absolutely! SharpSpring enables you to create dynamic content that adapts to the preferences and behavior of individual leads. By delivering personalized content based on specific attributes or actions, you can enhance engagement and relevance, ultimately increasing conversions.

Is there a limit to the number of contacts I can have in SharpSpring?

SharpSpring offers different pricing plans based on the number of contacts you have. Depending on your plan, you can have a specific limit or unlimited contacts. It is important to choose a plan that aligns with your contact database size and growth projections.

Can I track website visitor activity with SharpSpring?

Yes, SharpSpring allows you to track and monitor website visitor activity. You can gain insights into which pages your visitors are viewing, how they navigate through your site, and their interactions, enabling you to tailor your marketing efforts and engage with them effectively.

Does SharpSpring offer customer segmentation capabilities?

Absolutely! SharpSpring provides customer segmentation capabilities, allowing you to group your audience based on various criteria such as demographics, behavior, or lead score. This segmentation enables you to deliver targeted messages and campaigns to specific segments, increasing their relevance and effectiveness.

Can I create and manage landing pages with SharpSpring?

Yes, SharpSpring includes a landing page builder that enables you to create and manage customized landing pages without requiring extensive coding knowledge. This empowers you to create high-converting landing pages for your marketing campaigns, capturing leads and driving conversions.

Can I track phone calls and integrate them with SharpSpring?

Yes, SharpSpring offers call tracking capabilities that allow you to track and analyze phone calls generated from your marketing efforts. You can integrate call tracking with your marketing automation workflows, providing a complete view of your leads’ interactions across multiple channels.

How does SharpSpring handle email marketing automation?

SharpSpring offers robust email marketing automation features. You can create automated email sequences, set up triggers based on specific actions or time-based intervals, and deliver personalized, targeted emails to nurture leads and drive conversions.

Can I create custom reports and dashboards in SharpSpring?

Yes, SharpSpring allows you to create custom reports and dashboards to visualize and analyze your marketing data. You can choose specific metrics, customize the visualizations, and gain real-time insights into your marketing performance, enabling data-driven decision-making.

Specification: SharpSpring

Common Specifications
Alternative to

ActiveCampaign

Customer Type

Large enterprises, Marketers, Marketing agencies, Medium business

Deployment Type

SaaS

Device Supported

Mac OS, Windows

Languages Supported

English

Pricing Model

Free Trial, Annual Subscription, Freemium, Monthly Subscription

Support Options

24/7 Live Support, Developer Portal, Email/Help Desk, FAQs/Forum, Knowledge Base

Training Options

Documentation, Live Online, Videos, Webinars

Specification
Email Marketing Features

AB Testing, Auto-Responders, Blacklist Management, Campaign Scheduling, Campaign Segmentation, CAN SPAM Compliance, Custom Fields, Customer Journey Mapping, Customer Segmentation, Customer Surveys, Drip Campaigns, Dynamic Content, Ecommerce Integration, Event Marketing, Event Triggered Actions, Image Library, Internationalization, Landing Pages, List Management, Mobile Responsive Emails, Multi-Channel Marketing, Multivariate Testing, Predictive analytics, Reporting/Analytics, Subscriber Management, Template Management, Third Party Integrations, Web Forms, Website Visitor Tracking, Workflow Management, WYSIWYG Editor, Auto Notification, CRM integration, CNAME, Data import/export, GDPR-compliant, Scheduling, Social integration, Tracking

Landing Page Features

A/B Testing, Analytics and Reporting, CRM Integration, Customizable Design, Drag and Drop Editor, Lead Capture Forms, Mobile Optimization, Pre-made Templates, Responsive Layout, SEO Optimization, Social Media Integration, SSL Certificates

Deals & Offers of SharpSpring

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1 review for SharpSpring

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  1. Daniel White

    SharpSpring has been an invaluable tool for our team, enabling us to efficiently engage with customers and generate qualified leads for sales.

    + PROS: SharpSpring's comprehensive features and user-friendly interface have significantly improved our marketing and sales efforts, resulting in increased revenue and long-term business growth.
    - CONS: One drawback we have experienced with SharpSpring is the limited reporting capabilities, which can sometimes make it challenging to gather detailed insights for campaign performance analysis.
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