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8.1/10 (Expert Score)
Product is rated as #14 in category Ecommerce Platforms
Dukaan is an innovative enterprise ecommerce platform designed to revolutionize online businesses and drive growth for entrepreneurs worldwide.
Design
7.1
Easy to use
7.5
Price
7.7
Features
8.3
Email Delivery
10
PROS:
  • User-Friendly Interface
  • Global Reach
  • Powerful Tools
  • Lightning-Fast Performance
  • Personalized Storefront Design
CONS:
  • Limited Customization
  • Pricing Structure
  • Platform Dependency
  • Limited Third-Party Integrations
  • Data Ownership

Details about Dukaan

Dukaan is an innovative enterprise ecommerce platform designed to revolutionize online businesses and drive growth for entrepreneurs worldwide. With cutting-edge tools and a lightning-fast infrastructure, Dukaan enables users to effortlessly launch eye-catching online stores, attracting and converting more customers than ever before. Our mission is to reshape the digital retail landscape by defining the future of commerce, powered by the belief that technology can ignite the next industrial revolution.

The platform serves as a comprehensive global commerce partner, offering custom-built features that cater to the unique needs of businesses across various industries. Dukaan extensive reach spans over 100 countries and more than 9,200 cities, making it a truly global solution. Supported by a dedicated team of over 220 employees, we take pride in empowering millions of entrepreneurs to scale their businesses and unlock their brands’ online potential.

Dukaan key features include a remarkable 99.5% uptime, ensuring a seamless and reliable shopping experience for customers. With under 1ms latency, the platform delivers exceptional speed and responsiveness, contributing to higher customer satisfaction and increased sales. Dukaan also offers controlled shipping and returns & exchange options, providing businesses with greater control over their logistics and customer service processes.

Our enterprise solution further empowers businesses with personalized storefront designs and custom plugins and integrations, enabling them to create unique and tailored online experiences for their customers. Whether you are a small startup or an established brand, Dukaan has the tools and flexibility to meet your specific requirements.

Key Features of Dukaan:

  • Enterprise Ecommerce Platform: Dukaan is a cutting-edge enterprise ecommerce platform tailored for businesses of all sizes, providing the necessary tools to seamlessly manage and grow online stores.
  • Global Reach: With a presence in over 100 countries and covering more than 9,200 cities, Dukaan offers a global commerce solution, enabling businesses to expand their reach to a diversecustomer base.
  • Peak Performance: Dukaan lightning-fast infrastructure ensures peak performance, with an impressive 99.5% uptime and under 1ms latency, guaranteeing a smooth and reliable shopping experience for customers.
  • Custom Built Features: Unlock your brand online potential with Dukaan custom-built features, tailored to cater to the unique needs of businesses across different industries.
  • Returns & Exchange Management: Dukaan offers a comprehensive returns and exchange system, giving businesses greater control and efficiency in handling customer returns and providing exceptional customer service.
  • Controlled Shipping: With Dukaan controlled shipping options, businesses can streamline their logistics and offer reliable and timely delivery to customers.
  • Personalized Storefront Design: Create a unique and eye-catching online store with Dukaan personalized storefront design options, helping businesses stand out in the crowded digital retail landscape.
  • 7-Day Free Trial: Dukaan allows users to explore and experience the platform with a risk-free 7-day free trial, giving businesses the opportunity to test its powerful tools before committing.
  • Business Tools: Dukaan offers a suite of business tools, including Dukaan Finder, Dukaan for PC, Dukaan Delivery, Dukaan Plugins, and Dukaan Themes, designed to enhance store management and customer experience.
  • Quick Setup: Getting started with Dukaan is hassle-free, as businesses can create their free online store in just 30 seconds, making it a convenient and efficient solution.
  • Supportive Team: Backed by a dedicated team of over 220 employees, Dukaan provides excellent customer support and assistance, ensuring businesses have the resources they need to succeed.
  • Scalability: Dukaan Enterprise empowers businesses to scale effortlessly, accommodating the growth and expanding needs of entrepreneurs.

Getting started with Dukaan is a breeze, as we offer a 7-day free trial for users to explore and experience the platform capabilities. Within just 30 seconds, entrepreneurs can create their free online store, equipped with business tools such as Dukaan Finder, Dukaan for PC, Dukaan Delivery, and Dukaan Themes, among others.

With a strong commitment to privacy, security, and customer satisfaction, Dukaan is your trusted partner in the journey towards ecommerce excellence.

Price Plans of Dukaan

Dukaan offers the following price plans and subscription details:

  1. Free Plan: Price: ₹0/year
  2. Starter Plan: Price: ₹14,399/year
  3. Growth Plan: Price: ₹37,499/year
  4. Dukaan Enterprise: Customized plan for scaling your D2C business

Photos: Dukaan

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FAQs related of Dukaan

What is Dukaan, and how can it benefit my business?

Dukaan is an enterprise ecommerce platform designed to help businesses seamlessly manage their online stores and drive growth with powerful tools and features.

What sets Dukaan apart from other ecommerce platforms?

Dukaan stands out for its lightning-fast infrastructure, global reach, and custom-built features tailored to meet diverse business needs.

What types of businesses can use Dukaan?

Dukaan caters to a wide range of businesses, from new startups and influencers to agencies, D2C brands, and growing enterprises.

What payment providers are available on Dukaan?

Dukaan supports various payment providers, and it allows businesses to easily integrate with leading WMS, ERP, and financial tools.

Do I need to enter my payment details to sign up for the free trial?

No, you can start your 7-day free trial without providing payment details. It is risk-free and gives you a chance to explore the platform.

What delivery partner integrations does Dukaan offer?

Dukaan provides Dukaan Delivery, which optimizes delivery cost and speed by automatically assigning deliveries from multiple locations.

Can I use a custom domain name for my Dukaan store?

Yes, you can use a custom domain name to make your online store more relevant to your brand.

Can I link my existing domain name to Dukaan?

Yes, Dukaan allows you to link your existing domain name to your store, ensuring a seamless transition.

Can I customize the design of my eCommerce store on Dukaan?

Absolutely! Dukaan offers premium themes and allows you to customize your store front to align with your brand identity.

What are Dukaan credits, and how do they work?

Dukaan credits are a payment option to avail Dukaan services and features. You can use them to unlock premium offerings.

How can I give access to my staff on Dukaan?

Dukaan provides staff accounts, and depending on your plan, you can grant access to your team members.

What is RTO optimiser, and how can it benefit my business?

RTO Optimizer is an additional feature that reduces Return to Origin orders, improving operational efficiency.

What is multi-warehouse support, and how does it work on Dukaan?

Multi-Warehouse support allows businesses to manage and assign inventory across multiple locations, streamlining operations.

Can I upgrade my Dukaan plan later on if my business expands?

Yes, you can upgrade your plan to accommodate the growth of your business and access more advanced features.

Will there be an auto-debit after the subscription ends?

No, Dukaan does not have an auto-debit feature. You will be billed only for the selected subscription period.

Is Dukaan suitable for international businesses?

Yes, Dukaan global reach makes it suitable for businesses looking to expand and sell in multiple countries.

Does Dukaan provide customer support to its users?

Yes, Dukaan offers customer support, and depending on your plan, you may have access to dedicated account managers.

Can Dukaan help me analyze my store's performance with analytics?

Yes, Dukaan provides store analytics to help businesses monitor their performance and make data-driven decisions.

Are there any banned items that cannot be sold on Dukaan?

Dukaan has a list of banned items that cannot be sold on the platform, and users are advised to review the guidelines.

Does Dukaan offer a free trial for its Enterprise plan?

The website doesn’t mention a free trial for Dukaan Enterprise. Users are advised to get in touch with Dukaan for specific details.

How secure are the payment transactions on Dukaan?

Dukaan ensures SSL secure payments, protecting user information with strong data encryption technology.

Can I sell my products on social media channels using Dukaan?

Yes, Dukaan allows businesses to sell products online and share them on social media for increased visibility.

What happens if I exceed the product limit in my plan?

If you exceed the product limit, you may need to upgrade to a higher plan that supports more products.

Is Dukaan infrastructure reliable, and what is its uptime?

Dukaan boasts a lightning-fast infrastructure with an impressive 99.5% uptime, ensuring a smooth shopping experience.

What support does Dukaan offer for order fulfillment and shipping?

Dukaan provides tools like Dukaan Delivery and COD RTO Optimizer to streamline order fulfillment and shipping processes.

Specification: Dukaan

Common Specifications
Alternative to

Shopify

Customer Type

Developers, Ecommerce, Entrepreneur, Large enterprises, Marketing agencies, Medium business, Online coaches, Retail, SaaS, Sales managers, Sales Professionals, Small business

Deployment Type

SaaS

Device Supported

Android, Browser-based, IOS, Linux, Mac OS, Windows

Languages Supported

Arabic, Deutsch, English, French, German, Greek, Italian, Spanish

Pricing Model

Annual Subscription, Monthly Subscription

Support Options

24/7 Live Support, Knowledge Base, Live Chat, Phone Support

Training Options

Videos

Specification
Ecommerce Features

Affiliate Marketing Support, API Access for Customization, Automated Abandoned Cart Recovery, Blogging Capabilities, Cross-Selling & Upselling Features, Customer Account Profiles, Customer Support System, Customizable templates, Customizable Themes, Digital Goods Support, Discount Codes & Coupons, Domain, Domain and Hosting Included, Easy Setup and Implementation, Email Marketing, Email Marketing Integration, GDPR compliant, Gift Card Support, Inventory Management, Landing page builder, Mobile-Friendly Design, Mobile-ready themes, Mobile-Responsive, Multi-Currency Support, Multi-Language Support, Multilingual Support, Native B2C and B2B functionality, Online Payment Integration, Open APIs, SDKs, and data accessibility, Order Management System, Product Catalog Management, Product Cataloging, Product Reviews & Ratings, Product Search & Filters, Sales Analytics & Reports, Secure Checkout Process, SEO Optimization Tools, SEO-friendly, Shipping Options & Rates, Shopping Cart Functionality, Social Media Integration, SSL certificates for secure connections, Subscription & Recurring Payments, Support available 24/7, Tax Calculation & Reporting, Wish List Feature

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