Businesses are finding creative ways to tap into the ever-growing digital market, and the AI-powered Chatbot websites are making waves by being instrumental in improving the companies in several ways. Chatbots were initially considered as the human replacement to chat with the customers 24/7.
However, the sales, marketing, and customer service teams slowly began to see the capability of a chatbot in converting potential clients and managing existing customers. Consumers previously gauged businesses with their physical presence, but digital experience has been the trend recently.
- Chatbot Features
- Chatbot Benefits
- Chatbot Pricing
- Selecting a good Chatbot for your Website
- 1. GetGist
- 2. Octane AI
- 3. LiveChat
- 4. Chatra
- 5. Crisp Chat
- 6. Hellotars
- 7. Botsify
- 8. ManyChat
- 9. OnSequel
- 10. Chatfuel
- 11. Landbot
- A quick rundown of all the chatbot websites discussed in this guide:
- Questions asked while looking out for Chatbot website platforms:
Chatbot Features
Companies previously performed Customer acquisition, customer experience, after-sales customer service, new customer query, and many other tasks through customer service, sales, and marketing personnel.
While more companies are willing to try the chatbots, many are still sceptical of various factors like cost, adaptability, and new technology.
Before jumping off to any further discussion, let us understand that any business can effortlessly hook their websites to a free chatbot and enjoy its uses and once satisfied move on to a paid chatbot.
Chatbot Benefits
A chatbot is an AI-powered chat system that is available to communicate with the customers 24/7 using NLU (natural language understanding)/ NLP (natural language processing).
Chatbots answer queries that a potential or existing customer might have irrespective of the repetitiveness. Companies can cut down the customer service personnel by 50% with the usage of chatbot. And to maintain this 50% hire someone through the right interview questions for the restaurant to get quality customer service for your restaurant.
Chatbot Pricing
Regardless of the requirements, it would be an excellent idea for businesses to get a free chatbot to better understand customer behaviour on the chatbot. After a good stint of free chatbots, it would be useful to choose the most suitable set of services of a paid chatbot to enhance website traffic retention and other requirements of the business.
Restaurants, e-commerce, healthcare, real estate, and B2B websites use chatbots for a variety of purposes. Let us look at how various business websites utilize chatbots.
B2B websites – New customer acquisition through greeting the visitor, providing multiple information through a guided menu, and live support are some of the areas that a B2B site would utilize chatbots.
Chatbot Website for Restaurants
Online ordering, menu details, information on combo offers, pricing, location are some of the areas that get messed up in the daily restaurant business leading up to bad customer experience.
A chatbot can reduce the number of staff attending calls and aids in correct orders online since it is through text and no language barriers/ interpretation occur.
Usage of chatbot enhances customer experience of both existing and new customers, optimum utilization of the staff, and in building the brand image.
Chatbot Website use cases for Healthcare
From basic queries to fixing an appointment for both existing and new patients has never been this easier.
Chatbot has changed the way healthcare industry performs. It can be overwhelming to talk to a medical assistant while you are worried about your health.
Answering your queries and fixing up your assignments all through a simple chat with a bot is the best system ever.
Health care systems are beginning to understand the benefits of chatbots for patient experience, better utilization of the staff, and many other areas.
Chatbot Website use cases for Retail
E-Commerce business is all about a variety of choices in every aspect of shopping. A chatbot narrows down tons of discussions with a simple selection of buttons, making it a pleasant experience for the customers and cutting down the otherwise long hours to be spent by customer service executives.
Cost, time, and customer experiences are the key areas that the AI-powered Chatbot improves.
Chatbot Website Use Cases for Real Estate
Real estate was once all about physical presence and has recently moved to digital experience with more and more builders and interior designers moving their work to a digital platform.
Tons of choices in terms of availability, amenities, and pricing are available, and all of it involves a humongous amount of exchange of information. There is a considerable chance of mismatch in data exchange, causing unnecessary discussions that are time-consuming.
A chatbot can cut the chaos, increase leads, and enable to build businesses and customers better to utilize their time, cost, and energy.
Chatbot Website
A chat bot that is live on your website platform 24/7 readily available to interact with your new and existing customers via text messaging are some of the features of a site chat bot. Website chat bots are not available on other social media platforms.
Any business that has customers looking for online information requires the usage of chatbots on their websites, which in recent years translates to every company that offers goods/ services.
Integration of chat bot on the site – Follow a few simple steps and you can successfully integrate any chat bot onto your website:
- Signup with a Chatbot provider, listed below
- Click on the integrations panel and select chat widget
- Select the publish your bot section.
- Copy the specific code onto your clipboard
- Paste the source code and refresh the page
Selecting a good Chatbot for your Website
Chatbots suggest and recommend products and services based on current and previous interactions enabling businesses to flourish without any involvement of personnel. However, each business requirements are unique.
All chatbots perform multiple functions effortlessly. Listing out the business requisitions before choosing a chat bot is ideal. There are various chatbots available in the market.
Let us look at some of the most popular chatbots, its uses, pricing, and features. Getgist, Landbot, Octane.ai, Livechat, Chatra.io, Botsify, Manychat, onsequel, chatfuel, hellotars, and Crisp.chat are some of the most popular chatbots.
1. GetGist
The gist is an excellent choice if you are a B2C/ B2B marketer.
Getgist is easy to install, chat notifications, and live view is super easy, and marketing emails are its strong points. Lack of pre-designed mail templates and quick tip videos make it a bit difficult for the newbies in the team. However easy to access and the integration with google calendar avoids any chaos of being double booked and works at a flat rate of $99 per month.
2. Octane AI
Octaneai offers a free 14-day trial which helps businesses to use it for free and analyze its usage before opting for the paid service. The basic price is $9 per month, and the pro costs $209 per month.
Octaneai is an excellent choice if you are using it for an e-commerce business. Octaneai is going to reduce the workload of the customer service personnel.Answering queries, conversational FAQ’s using new and existing customer behaviour, help visitors find products and send shipping notifications and receipts to customers after sales are some of the ways.
Marketing automation through Cart campaigns makes the life of marketing team simpler.
Octane.ai helps in revenue tracking, a better understanding of customer behaviour to enable excellent data-based decisions.
3. LiveChat
The costing for Live Chat depends on the usage of the business. There is a starter plan which is ideal for small companies that cost about $16 per month.
A full-time customer support team costs upto $33 per month.
If you are a business that has a customer service department and looking to choose a business plan, then it would cost you $50 per month.
If you are a fortune 500 company looking to utilize the benefits of Live Chat, then you can sign up a contract and go for annual billing. Proactive Chat, offline form, visitor tracking, screen sharing, and many other useful features are available in Live Chat.
When you have Live Chat as a bot feature like Feedback collection, Communication Management, Analytics, Video Content, and Live Chat can be used for customer engagement purpose.
4. Chatra
Chatra.io charges $15 per user per year.
A free trial is also available. Chatra.io greets your potential customers, generates auto messages, and helps them to get in touch with the team.
Chatra.io allows customers to get in touch effortlessly without the formal email hassle.
Chatra.io is a chat bot that helps you to respond to visitor queries through multiple platforms like a desktop application, mobile application, and a browser.
5. Crisp Chat
Crisp Chat is available for a free trial, and a pro version would start from $25 per month. A multi-channel chatbot can improve the experience for visitors.
Crisp helps simplify workflow for sales and other departments.
It enables your teammates to use Chat and email through a single user interface. Real-time view of conversation that people type is possible through Crisp.
File sharing, emojis, video/ audio chat, messaging through bots are all made possible with Crisp.
Data collection and segregation of information are made possible through Crisp CRM. The amount of data available helps support teams to build useful conversations to the visitor queries.
The multi-language feature helps to use it as a help desk to better serve people from across the globe.
6. Hellotars
Tars is helpful to build a conversation with users. It is also available for a free trial and a paid version for $99 per month. An excellent bot for developers supports multi-language, On-screen chats, works as a virtual assistant, and offers contextual guidance to visitors.
Chatbots are web-based and designed to improve the user experience resulting in higher conversion rates.
7. Botsify
Botsify helps a non-coder to build a chatbot to cater to their businesses. Botsify has a 14-day free trial and offers unlimited chatbot users to both commercial and custom plans. Botsify is a bot that is helpful in analytics and reporting. Botsify provides personal programs to startups for a $49 per month – this works on a company website and Facebook page.
The professional plan costs $149 per month, and a business plan costs $499 per month.
Datastore enables you to maintain a list of clients and other details as per your requirement to use for upselling. Media block is a feature used for Interactive conversations that help in answering client questions.
Greeting messaging can be faster through a personalized message and help improve potential clients.
Story tree feature helps you to review communication between the users and the bot and make changes to the chatbots accordingly.
8. ManyChat
Many Chat is available for free, and the premium plan is open with some excellent features for $18 per month.
There are tons of growth tools that help in options to integrate. Video courses are also available to help. These chatbots work only on messengers and not very helpful on other platforms.
So people without a Facebook account will not be able to chat with bots.
9. OnSequel
OnSequel works well for various businesses.
Publisher bot for your content, personal bot if you are a celebrity, Story bot for engaging in interactive plots, game bot for an online quiz/ game, and a chatbot can have a conversation in your personalized style are some of the uses of it. You can get a bot built for any other ideas also.
Sharing content through your social media posts, and RSS feed is an excellent feature of OnSequel.
Using features like Broadcasting messages to increase sales, using group chat to let visitors stay connected with your content would be very useful.
Utilizing the live Q&A feature for personal interface with you, using polls and quizzes to entertain the visitors, and the usage of free cloud hosting features to help businesses scale would be an excellent return on investment.
You can start using OnSequel for free and later move to a pro for $79 per month per user.
10. Chatfuel
Chatfuel is free for users to chat via messenger. It is inclusive of all the necessary tools for automation. Pro membership is open for $15 per month. Chatfuel helps in adding additional users and getting priority support.
A premium account is also available for $199 per month, which has unlimited users and VIP support. While you can make changes to suit your business needs, the Chatfuel company has the rights reserved.
Get Chatfuel for greeting the potential client and see an improvement in the numbers.
11. Landbot
Landbot.io offer free trials and the pricing starts at $30 per month per user. The land bot is a no-code solution for conversational applications.
Land bots offer abundant UI elements combined with applications that aid conversation.
Communication and automation of workflow can be a few other uses of the Landbot. Whether it is lead generation or new customer experience, the land bot automates the discussion and process on multiple platforms without the hassle of coding.
Using a chatbot has numerous uses, and answering the questions of the potential clients is one of them.
Each business has its requirement and choosing the chatbots best suitable to specific business needs would be more useful rather than getting a chatbot and then worrying about how to utilize it. Visitors can chat to a bot at any time and get their questions answered.
Chat to bot helps to make conversations comfortable, and it helps the sales team to contact a potential client with a plan/ product/ service that best suits them. Most chatbot apps offer a video demo to help beginners in the team to put it to best use.
Some of the versions of a chatbot are easy to build with no hassle of coding.
Businesses are not sceptical anymore in using a chatbot to converse with clients. Many chatbot versions are available to build without the hassle of coding. A bot can reduce the workload of personnel from various departments since they do not need to have a repetitive conversation that may or may not be useful. Before getting started on a chatbot journey, businesses need to understand why they need it.
Once you have ascertained the need, it is much easier to design one accordingly.
A Chatbot helps the company to see the behaviour pattern of the visitors of their site. Chatbot features help to answer the queries of a potential or existing client and to collect useful data that further aids in data-based decision making. Conversion of leads, enabling to build a pipeline of potential leads for the sales team to take it further is a few other usages of a bot.
Close on potential leads, create a solid base of clients, use behaviour pattern to make changes in the design of the product/ service offered, answer questions of visitors and improve their experience. Businesses can build a chatbot as per their requirements; however, the company has some rights reserved.
Build your chatbot to get started with visitor interaction or use it as a sales representative.
The bot plays a vital role in the conversion of leads.
Use a bot to improve the experience of people visiting your page, see their live Chat understand the queries raised and adjust accordingly.
Clients have tons of questions about the products/ services that they would like to buy and answering these repetitive questions is one of the best features of a bot.
Answering repetitive questions can be stressful for personnel. Customer support team benefits the most with the usage of a chatbot. Opting for a chatbot is going to be an excellent decision for businesses to cut cost in a variety of areas.
Chatbots can build clientele, greet visitors of the page, convert them into leads for the sales department, answer queries, and collect data.
A quick rundown of all the chatbot websites discussed in this guide:
Chatbot websites | Pricing | Features Summary |
---|---|---|
Collect.chat | The Paid plan starts at $24/mo billed monthly. | What is good? Easy to Setup Connects with Whatsapp Affordable pricing if you do not have a lot of customized responses. What is not good? Premium plans do not come with the free plan. |
Chatra.io | The paid plan starts at $15/agent/mo | What is good? Get the record of the previous conversations for the same users The free version is generous. What is not good? The chat tends to get laggy at times. |
Crisp.chat | The pricing plan starts at $25/mo for one website with 4 seats. | What is good? Powerful features at an affordable rate. Works well even for email marketing. What is not good? The interface can be better. |
Livechat | The starter plan is priced at $16/mo | What is good? Interface is pleasing and easy to work with. Apps that support Android, iOS, Mac and Windows. What is not good? Expensive specially if you need to create several triggers Automations are not very much sophisticated. |
GetGist | The Paid plan starts at $9/mo/user. | What is good? An all in one platform that offers transactional emails, support chat and chatbots. Simple to use What is not good? Feature heavy where some of it needs improvement. |
OctaneAI | The Paid plan starts at $29/mo | What is good? Optimised specially for e-commerce brands. Good analytics for revenue tracking What is not good? Limited only to Facebook messenger and SMS marketing Expensive when compared to other competitors for the feature set it offers. |
HelloTars | The Paid plan starts at $499/mo. | What is good? Plenty of templates to work with. Simple setup What is not good? It is slightly pricey compared to other platforms. Integrations with basic apps like Google calendar and Zapier need business plans |
Botsify | The Paid plan starts at $49/mo | What is good? Supports a lot of channels such as Amazon Alexa, Slack and WordPress websites. Diverse template selection Unique feature of Education chatbot Most affordable tool available. What is not good? Technology is slightly dated and old. Helpful only for basic automation. |
Manychat.io | The paid plan starts at $10 | What is good? Comes with a preview feature. One of the most flexible chatbot platforms available. What is not good? The learning curve is steep. |
Chatfuel | The paid plan starts at $15/mo | What is good? Simple to use interface It is focused specifically on chatbot side of things so you can create some really powerful chatbots. What is not good? Some essential features missing in free plan. |
LandBot | The paid plan starts at $30/mo/user | What is good? Very simple to create and implement. A lot of personalisation options. What is not good? Support only English language. |
So if you are ready to invest or even use a free trial for sales conversions, then go ahead and launch that chatbot to see it’s benefits.
You can always drop if you do not like it or write a mail to the concerned team to say why you do not like it.
Questions asked while looking out for Chatbot website platforms:
What AI can construct a website?
AI platforms like Wix ADI and Bookmark leverage advanced algorithms to autonomously design and build customized websites based on user preferences and input. These tools require minimal coding knowledge, making them accessible to a broad audience.
What AI technologies are superior to ChatGPT for Chatbot?
For specific chatbot functions, technologies like IBM Watson and Google Dialogflow excel with their deep learning capabilities and extensive natural language processing tools, offering more tailored dialog management and integration options compared to ChatGPT.
Is it possible for ChatGPT to generate entire websites?
ChatGPT can assist in generating content for websites and provide code snippets, but it does not have the capability to build complete websites autonomously. It works best when integrated into the development process as a tool for generating ideas and content.
Can a Chatbot navigate the internet?
Yes, chatbots equipped with web scraping abilities and APIs can navigate the internet, retrieve information, and interact with web services. However, their ability to browse is governed by their programming and the permissions they have been granted.
Which AI systems can help build a Chatbot?
AI platforms like Microsoft Bot Framework, Botsify, Chatfuel, ManyChat provide robust environments to develop, train, and deploy chatbots. These platforms support extensive customization and integration with other services.
Is it always feasible to integrate a Chatbot with a website?
Integrating a chatbot into a website is feasible with modern web technologies. Tools like ManyChat, Chatfuel, and native APIs make integration straightforward across various platforms, though compatibility and complexity can vary based on the website’s architecture.
Which Chatbot outperforms ChatGPT for website integration?
For specialized tasks, Drift and Intercom provide superior customer service functionalities and integration into websites, focusing on real-time visitor interaction and lead generation, which can be more business-oriented compared to ChatGPT.
How beneficial are Chatbots on websites?
Chatbots significantly enhance user engagement, provide 24/7 customer support, and efficiently handle inquiries, which can lead to increased satisfaction and sales. They streamline interactions and can gather insights into user behavior and preferences.
What is the top free Chatbot available?
Tidio and Chatfuel offer robust free plans that are ideal for small to medium businesses looking to engage visitors without a significant initial investment. These platforms provide essential chatbot functionalities with an easy-to-use interface.
Should my website include a Chatbot feature?
Incorporating a chatbot into your website can improve customer engagement, provide instant support, and automate routine tasks. Analyze your audience’s needs and website traffic to determine if a chatbot would enhance the user experience and provide value.
Where can I utilize a Chatbot without any charges?
Platforms like Chatfuel and ManyChat offer free versions that allow you to build and deploy chatbots for various platforms like Facebook Messenger without incurring any fees. These tools are great for beginners and small businesses looking to explore the benefits of chatbots.
How to get started with Chatbot without any cost?
Start by choosing a free chatbot platform like Botpress or Chatfuel. These platforms offer drag-and-drop interfaces to create your bot without coding. Experiment with templates related to your industry to understand the functionalities and potential of chatbots.
Who is the proprietor of ChatGPT?
ChatGPT is developed and owned by OpenAI, a research organization that focuses on creating and promoting friendly AI to benefit humanity comprehensively.
What’s the financial requirement for embedding a Chatbot into a website?
The cost can vary widely depending on the complexity of the chatbot. Basic chatbots might be free or incur minimal costs using platforms like Chatfuel, while more advanced implementations could require significant investment in custom development and maintenance.
What are the steps to link my website with a Chatbot?
To integrate a chatbot:
Choose a chatbot platform that suits your needs.
Use the platform’s tools to build your chatbot.
Embed the chatbot on your website using a widget or API provided by the chatbot platform.
Test the chatbot to ensure functionality and user experience.
What are the methods to activate a Chatbot on my site?
Activate a chatbot on your site by embedding the chatbot code snippet into your website’s HTML. Most chatbot platforms provide a simple integration script that you can place in the footer or header of your website to make the chatbot live.
Is it advisable to add a Chatbot to my site?
Adding a chatbot is advisable if you aim to enhance user engagement, automate customer support, or collect data. It’s particularly effective in e-commerce, customer service, and operational efficiency domains.
What is the pricing for using Drift Chatbot?
Drift offers several pricing tiers starting from a free basic plan, which includes limited features, to more advanced plans that provide greater customization and capabilities, tailored to larger businesses with more complex needs.
Has Intercom Chatbot ceased to be free?
Intercom offers a basic version of its chatbot for free, but for more advanced features and greater scalability, paid plans are necessary. These plans provide additional functionality tailored for business needs.
What are common uses for Drift Chatbot?
Drift Chatbot is primarily used for enhancing customer service, lead generation, and sales enhancement. It interacts with website visitors in real-time to guide them, answer queries, and collect lead information, directly impacting conversion rates.
What are common uses for Botsify?
Botsify is used for creating educational bots, customer support bots, and e-commerce bots, facilitating automated interactions across various platforms including websites and social media, making it versatile for businesses and educational institutions.
What does the abbreviation ‘GPT’ stand for?
GPT stands for Generative Pre-trained Transformer. It is an AI model developed by OpenAI that excels in understanding and generating human-like text based on the input it receives.
Is investing in Chatfuel worthwhile?
Investing in Chatfuel is worthwhile if you need to rapidly deploy interactive and automated solutions for customer engagement and support on platforms like Facebook Messenger. It offers ease of use and scalability which can be critical for growing businesses.
What are some known drawbacks of using ChatGPT?
While ChatGPT is highly versatile, it may generate irrelevant or factually incorrect responses, lacks personalization, and requires continuous updates and training to maintain accuracy and relevance in its interactions.
How can ChatGPT be utilized daily in Chatbot?
ChatGPT can be integrated into daily chatbot operations by automating responses to common queries, personalizing interactions based on user data, and continuously learning from interactions to improve response accuracy and relevance.
Which Chatbot is most suitable for a website?
For customer service and engagement, Drift and Intercom are top choices due to their advanced AI capabilities and integration options that support real-time interaction and data collection.
How can I create a website powered by a Chatbot?
To create a website powered by a chatbot, start with a platform like Wix or WordPress and integrate a chatbot using tools like Tidio or Chatfuel. These platforms offer plugins and widgets for easy integration, allowing for seamless user interaction.
What exactly are Chatbot-enabled websites?
Chatbot-enabled websites feature integrated chatbots that interact with visitors, providing automated customer support, gathering insights, and enhancing user engagement. They help in navigating the site, answering FAQs, and performing specific tasks like booking appointments or capturing leads.
Can I use WhatsApp Chatbot without any fees?
WhatsApp chatbots can be developed and deployed at no initial cost using platforms like Twilio and Chatfuel. However, scaling and advanced features might require a subscription or service fees.
How do you start a Chatbot website?
To start a chatbot website, select a chatbot platform like Botpress or Dialogflow, design your bot’s flow, and integrate it into your website using the platform’s provided tools. Ensure it aligns with your user experience goals and website functionality.
Can you always link a Chatbot with any website?
Most modern websites can support chatbot integration through available CMS plugins or direct API connections. However, the specific feasibility and method depend on the website’s underlying technology and the chatbot’s compatibility requirements.
How effective are Chatbots in enhancing website functionality?
Chatbots significantly enhance website functionality by providing instant responses to user inquiries, aiding in navigation, and automating task execution, which improves overall user experience and operational efficiency.
What free resources are available for creating a Chatbot website?
Platforms like Chatfuel and ManyChat offer free resources for building chatbots, including templates, instructional guides, and community support. These tools help create effective chatbots without incurring upfront costs.
How do you initiate a free WhatsApp Chatbot session?
To start a free WhatsApp chatbot session, use a platform like Twilio API for WhatsApp. This service provides a sandbox environment where you can build and test chatbots before launching them on WhatsApp.
How is the ownership of WhatsApp Chatbot structured?
WhatsApp chatbots are created and owned by the developers or businesses that build them, although they operate on WhatsApp’s platform. The developers must comply with WhatsApp’s policies and terms of service.
What costs are associated with integrating a Chatbot on a website?
Costs for integrating a chatbot into a website can range from free to several hundred dollars per month, depending on the complexity of the chatbot, the chosen platform, and any additional features required for integration.
How do I set up a Chatbot on my website?
To set up a chatbot on your website:
Select a chatbot platform suitable for your needs.
Design and program your chatbot interactions.
Use the platform’s integration method, like embedding a widget, to place the chatbot on your site.
Test extensively to ensure functionality.
The pre built templates come with botsify. It helps to get users started quickly with the software.
Yes Miank. Also check other products.
I feel Chatfuel product is always the best. They are easy to understand and friendly. They gave a discount to non-profits. The new flow structure makes it easy to see. When I connect a flow to a block or vice versa, the flow builder is awesome.
This is good. Don’t forget to check other tools.
Tars ease of use is impressive, the fact that it allows me to easily set up the bot so that it can be used immediately is also impressive, and the fact that it allows us to improve our customer service is even more impressive.
It is of great help to us that it allows me to easily modify the chat according to the personality of my brand, as well as the fact that I have a very robust and complete documentation.
Good to hear from you Joan.