Qualified

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7.8/10 (Expert Score)
Product is rated as #8 in category Chatbot Tools
Qualified is a leading conversational marketing solution designed specifically for Salesforce users.
Design
6.8
Easy to use
7.1
Price
7.4
Features
8.4
Accuracy
9.5
PROS:
  • Enhanced lead generation
  • Integration with Salesforce
  • Account-based buying intent
  • Pipeline visibility and analytics
  • Salesforce-certified experts
CONS:
  • Cost
  • Salesforce dependency
  • Learning curve
  • Limited platform options
  • Dependence on website traffic

Details about Qualified

Qualified is a leading conversational marketing solution designed specifically for Salesforce users. With its innovative features and seamless integration with Salesforce, Qualified helps businesses boost their pipeline and engage with qualified prospects in real time. Let’s explore this powerful platform and its use cases.

At the core of Qualified is the Salesforce-connected smart website, which enables businesses to connect their website with Salesforce, opening up a world of possibilities. By gaining crystal-clear visibility into website visitors, businesses can focus on the visitors that matter most to their success, such as target accounts or open opportunities. With this information, they can roll out the red carpet and personalize the sales experience for maximum impact.

One of the standout features of Qualified is Qualified Conversations. It allows businesses to engage VIP visitors in instant sales conversations using chat, voice, and video. Sales teams can meet with their best buyers in real time, facilitating meaningful interactions and accelerating the pipeline. Furthermore, chatbots are available to engage visitors around the clock, ensuring no opportunity is missed.

Qualified Meetings takes the convenience further by enabling instant booking of meetings with VIP buyers directly on the website. Every conversion point on the website becomes a direct path to sales, making it easier for qualified buyers to schedule future meetings. Sales reps can efficiently manage their calendars with their most valuable accounts, maximizing productivity and revenue potential.

For outbound prospecting, Qualified for Outbound is a game-changer. It greets outbound prospects the moment they click through an outbound email and arrive on the website, optimizing outbound pipeline and sales rep efficiency. The platform creates a seamless 1-2 punch, engaging prospects at the right moment to convert them into valuable leads.

Qualified also excels in turning paid traffic into pipeline with its Qualified for Advertising feature. By engaging paid website traffic in timely and contextual conversations, businesses can make the most out of their digital advertising spend. The platform ensures that conversations happen at the exact moment when visitors’ interest is piqued, driving higher conversion rates.

Another notable feature is Qualified Signals, which provides insights into account-based buying intent. By surfacing robust buying intent signals, businesses can identify accounts that are ready to buy and shape their outbound and advertising efforts accordingly. This feature has proven to be a total game-changer for businesses leveraging the Pipeline Cloud.

Key Features of Qualified:

  • Qualified Conversations: Engage VIP visitors in instant sales conversations using chat, voice, and video.
  • Qualified Meetings: Instantly book meetings with VIP buyers right on your website.
  • Qualified Signals: Surface robust buying intent signals and identify accounts that are ready to buy.
  • Salesforce-connected Smart Website: Connect your website with Salesforce to gain crystal-clear visibility into website visitors, target specific accounts or open opportunities, and roll out the red carpet.
  • Qualified for Outbound: Greet outbound prospects the moment they click through an outbound email and arrive on your site, maximizing outbound pipeline and sales rep efficiency.
  • Qualified for Advertising: Engage paid website traffic in timely, contextual conversations to turn paid traffic into pipeline faster.
  • Account-Based Buying Intent: Leverage account-based buying intent data to shape outbound and advertising efforts.
  • Pipeline Cloud: Achieve pipeline growth and drive revenue with the comprehensive suite of Qualified features.
  • Segments and Live Streams: Create segments based on visitor behavior and engage them with targeted messaging.
  • Routing and Alerts: Route conversations and alerts to the right sales reps based on criteria such as account ownership or expertise.
  • Chatbots: Use chatbots to engage website visitors around the clock and qualify leads.
  • Mobile: Engage with prospects and customers on the go with mobile capabilities.
  • Integrations: Seamlessly integrate with popular platforms like Salesforce CRM, Salesforce Pardot, Marketo, HubSpot, Eloqua, Outreach, SalesLoft, 6sense, and Demandbase.

With thousands of leading brands trusting Qualified to meet their best buyers and grow pipeline, the platform has solidified its position as the number one Pipeline Generation Platform on the Salesforce AppExchange. Its purpose-built design for Salesforce customers, coupled with its native integration and a track record of positive reviews, makes it the ideal solution for businesses looking to enhance their conversational marketing strategies.

Qualified offers a comprehensive suite of tools and features that empower businesses to engage with qualified prospects, drive pipeline growth, and deliver personalized sales interactions. With its Salesforce-centric approach, seamless integration, and impressive results, Qualified is a must-have platform for businesses aiming to excel in the world of conversational marketing.

Price Plans of Qualified

Qualified offers the following price plans and subscription details:

  1. Growth: Starting at $3,500 per month (billed annually)
  1. Premier: Starting at $6,000 per month (billed annually)
  1. Enterprise: Custom quote available upon request

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FAQs related of Qualified

What is Qualified and what does it offer?

Qualified is a conversational marketing solution designed specifically for Salesforce users. It enables instant sales conversations with qualified prospects on your website through live chat, voice, and video.

How does Qualified help boost pipeline for businesses?

Qualified helps boost pipeline by connecting your website with Salesforce, providing crystal-clear visibility into website visitors, targeting the visitors that matter most to your business, and engaging them in real-time conversations.

What is a Salesforce-connected smart website?

A Salesforce-connected smart website is a website integrated with Salesforce, allowing businesses to gain valuable insights about their website visitors, prioritize target accounts and open opportunities, and personalize interactions based on Salesforce data.

How does Qualified Conversations work?

Qualified Conversations enables businesses to engage VIP visitors instantly using chat, voice, and video. It also provides the option to use chatbots to engage visitors around the clock, making pipeline generation easier than ever.

Is Qualified built natively on the Salesforce Platform?

Yes, Qualified is purpose-built for Salesforce customers. It is built natively on the Salesforce Platform and founded by Salesforce executives, ensuring seamless integration and optimal performance.

What is Qualified Meetings and how does it work?

Qualified Meetings allows businesses to instantly book meetings with VIP buyers directly on their website. It turns every conversion point on the website into a direct path to sales, enabling qualified buyers to schedule future meetings easily.

How can Qualified help convert outbound prospects on a website?

Qualified for Outbound greets outbound prospects the moment they click through an outbound email and arrive on your website, maximizing outbound pipeline and increasing sales rep efficiency.

How does Qualified for Advertising help turn paid traffic into pipeline?

Qualified for Advertising allows businesses to engage paid website traffic in timely, contextual conversations at the exact moment their interest is piqued. It helps optimize digital advertising spend and convert traffic into pipeline faster.

What are Qualified Signals and how do they help identify buying intent?

Qualified Signals surfaces robust buying intent signals, enabling businesses to identify which accounts are in-market to buy. This data can be used to shape outbound and advertising efforts, making it a game changer for the Pipeline Cloud.

What kind of ROI can businesses expect from using the Qualified Pipeline Cloud?

Customers who use the Qualified Pipeline Cloud have seen significant results, including a 4224% return on investment, $5.5M in sourced pipeline, and $1.3M in sourced revenue within a one-year timeframe.

Can you provide examples of leading brands that trust and use Qualified?

Qualified has a vast customer base consisting of thousands of leading brands. Some notable examples include [provide a few examples of renowned brands and their experiences using Qualified].

What sets Qualified apart from other conversational marketing solutions?

Qualified stands out with its Salesforce-centric approach, seamless integration, and purpose-built design for Salesforce customers. It offers a comprehensive suite of features specifically tailored to enhance conversational marketing strategies.

Is Qualified suitable for businesses of all sizes?

Yes, Qualified caters to businesses of all sizes. Whether you’re a small startup or a large enterprise, the platform can be customized to meet your specific needs and drive pipeline growth.

Does Qualified provide training and support during implementation?

Yes, Qualified offers VIP service from kickoff to go-live. Their Salesforce-certified experts handle the entire implementation process, provide training to enable sales reps, and offer ongoing support to ensure fast results.

What integrations does Qualified offer with other platforms and tools?

Qualified integrates seamlessly with popular platforms like Salesforce CRM, Salesforce Pardot, Marketo, HubSpot, Eloqua, Outreach, SalesLoft, 6sense, and Demandbase, providing a unified experience for businesses.

Does Qualified provide insights into buyer intent data?

Yes, Qualified Signals provides valuable insights into account-based buying intent. Businesses can leverage this data to identify accounts that are ready to buy and tailor their outbound and advertising efforts accordingly.

What resources does Qualified offer to help users make the most of their platform?

Qualified provides a range of resources, including Qualified+, a platform with on-demand content such as podcasts, keynote announcements, strategy playbooks, and more. They also offer a blog, books, original content, and educational materials.

Is there a cost associated with using Qualified?

Qualified offers pricing plans tailored to the needs of different businesses. For detailed pricing information, it is recommended to contact the Qualified team directly or explore the pricing section on their website.

How does Qualified help with account-based marketing (ABM)?

Qualified provides the tools and features needed for successful account-based marketing. It helps businesses target specific accounts, engage with qualified prospects in real time, and track the impact of their ABM efforts.

What kind of support does Qualified offer to its customers?

Qualified offers support through its professional services team, which includes Salesforce-certified experts. They provide guidance, best practices, and ongoing assistance to ensure customers achieve their desired results.

Does Qualified have a dedicated system status page?

Yes, Qualified maintains a system status page where users can check the real-time status of their services. It provides transparency and updates regarding any system issues or maintenance.

Does Qualified comply with data privacy regulations like GDPR?

Yes, Qualified takes data privacy seriously and complies with regulations such as GDPR. They have a privacy policy and a data processing addendum that outline how customer data is handled and protected.

Does Qualified provide educational resources and certifications?

Yes, Qualified offers Qualified University, which provides courses and certifications to help users gain expertise in using the platform effectively. They also release notes and provide an implementation process guide.

Can businesses customize and tailor Qualified to their specific needs?

Yes, Qualified can be customized and tailored to meet the specific needs of businesses. Their professional services team works closely with customers to understand their unique requirements and implement a solution that delivers immediate impact.

How can businesses get in touch with the Qualified team for more information or to schedule a demo?

Businesses can easily get in touch with the Qualified team by visiting their website and using the “Contact Us” or “Schedule a Demo” options. They provide prompt assistance and are available to answer any questions or provide further details.

Specification: Qualified

Common Specifications
Alternative to

Chatbase

Customer Type

Large enterprises

Deployment Type

SaaS

Device Supported

Browser-based, Mac OS, Windows

Languages Supported

English

Pricing Model

Free Trial, Freemium, Monthly Subscription

Support Options

Email/Help Desk, FAQs/Forum, Knowledge Base

Training Options

Documentation, Live Online

Specification
AI Features

Content Generator, GPT-3, GPT-4, Text Generator

Chatbot Features

Analytics and Reporting, Chat History, Contextual Understanding, Customer Profiling, Error Handling, Feedback Collection, Intent Recognition, Interactive UI/UX, Machine Learning, Multi-turn Conversation, Multilingual Support, Multiple Platform Integration, Natural Language Processing, Personalized Responses, Real-time Interaction, Scheduling & Reminder Features, Security and Privacy, Sentiment Analysis, Session Management, Speech Recognition, Text-to-Speech, User Authentication, User History Tracking, User Management

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