- Easy to use
- Affordable pricing
- Customizable
- Integration capabilities
- Team collaboration
- Limited features
- Scalability limitations
- Dependency on Zoho ecosystem
- Support limitations
- Learning curve for advanced customization
Details about Bigin by Zoho CRM
Bigin by Zoho CRM is a powerful yet user-friendly platform designed specifically for small and micro businesses. It serves as a comprehensive customer relationship management (CRM) solution, enabling businesses to streamline their customer operations and enhance their overall efficiency.
With Bigin, you can manage various aspects of your customer interactions, including sales deals, support tickets, customer onboarding, order delivery, customer testimonials, contracts, and more. It consolidates all these processes into one platform, eliminating the need for multiple tools and spreadsheets.
The platform offers a range of pre-defined templates that cater to different industries, such as real estate, software consulting, education, insurance, and legal services. You can also start from scratch and customize the CRM to align with your unique business requirements.
Bigin emphasizes simplicity and ease of use, making it accessible to users without prior CRM experience. Its clean and intuitive interface allows for quick navigation and learning. You can get started in under 30 minutes, and the platform offers instant access without requiring a credit card during the free trial.
Key features of Bigin include team pipelines, 360-degree view of customer interactions, multichannel support, automation capabilities, and mobile accessibility. It integrates seamlessly with other Zoho apps and offers built-in integrations with third-party applications through Zapier and Zoho Flow.
Key Features of Bigin by Zoho CRM:
- Streamlined Customer Operations: Bigin allows you to manage various customer operations, such as sales deals, support tickets, customer onboarding, order delivery, customer testimonials, contracts, and more, all in one platform. It helps streamline your customer processes and ensures a smooth customer experience.
- Actionable Pipelines: Bigin enables you to convert your day-to-day customer processes into actionable pipelines. You can qualify leads, close deals, and manage important after-sales operations efficiently. It facilitates team collaboration and ensures effective communication, eliminating missing follow-ups and information silos.
- Customizable Templates: Whether you’re starting from scratch or looking for pre-defined templates, Bigin offers flexibility in customizing your CRM according to your business needs. It provides templates for various industries like real estate, software consulting, education, insurance, legal, recruitment, and more.
- Sales Pipeline Management: With Bigin, you can effectively manage your sales pipeline, track leads, monitor deal progress, and analyze sales performance. It helps improve lead conversion rates, decrease sales cycles, and reduce sales and marketing costs.
- Easy to Use: Bigin is designed to be user-friendly, even for those without prior experience with CRM systems. It offers a simple and intuitive interface that is easy to navigate and understand, ensuring a smooth onboarding process.
- Affordable Pricing: Bigin is positioned as one of the most affordable CRM solutions in the market, with a pricing of $7/user/month (billed annually). It provides small and micro businesses with essential CRM functionalities at a cost-effective rate.
- Integrations and Developer Platform: Bigin integrates seamlessly with various third-party apps and Zoho applications, allowing you to synergize and streamline your workflow. It also offers an extensive developer platform, enabling you to connect with external sources and customize your CRM further.
- Mobile-Friendly: Bigin interface and design are optimized for both web and mobile devices. You can access and manage your CRM data on the go, ensuring flexibility and convenience.
- Expert Recognition: Bigin has been highly regarded by experts in the CRM industry, with positive reviews and ratings. It is recognized as a valuable CRM solution for small businesses, offering a cohesive layout, workflow, and exceptional value.
- Customer Testimonials: Bigin has already gained popularity among 20,000+ customers who appreciate its value and benefits. Testimonials highlight its ability to meet requirements, ease of use, integration capabilities, and positive impact on sales processes.
By adopting Bigin, businesses can say goodbye to the challenges of managing customer data in spreadsheets. They can benefit from improved visibility into customer information, reduced data duplication and manual entry, increased lead conversion rates, shorter sales cycles, and lower sales and marketing costs.
Bigin has been recognized as the best CRM for small businesses by industry experts and is already trusted by over 20,000 customers. It provides exceptional value with its affordable pricing and delivers a delightful user experience across web and mobile platforms.
Bigin by Zoho CRM is the ideal CRM solution for small businesses seeking to streamline their customer operations, increase productivity, and drive growth.
Price Plans of Bigin by Zoho CRM
Bigin by Zoho CRM offers the following price plans and subscription details:
- Free Plan: Price: ₹ 0
- Express Plan: Price: ₹ 400/user/month billed yearly
- Premier Plan: Price: ₹ 720/user/month billed yearly
Alternatives of Bigin by Zoho CRM
- Comprehensive Solution
- Customizability
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- Learning Curve for Advanced Features
- Pricing Structure
- Integration Limitations
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- Superior Customer Support
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- Limited Customization
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- All in one Solution
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FAQs related of Bigin by Zoho CRM
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