Marketing Conversion Optimization Marketing Automation Review

Wishpond Review – Simple Platform for Business Growth

Sometime back in March 2016, Vancouver-based company Wishpond featured in 2016’s Ready to Rocket List. Ready to Rocket list features the best British Columbia technology companies every year that have enough potential to beat their peers. This year, Wishpond Technologies, that specialized in email automation software, got featured.

The inclusion of Wishpond on the Ready to Rocket list is a testament to how the nature of email marketing is changing, and Wishpond is positioned to capitalize on the growing demand for improved lead generation and online marketing and advertising automation tools ~ Ali Tajeskandar, CEO of Wishpond.

True to the hilt, nature of digital marketing and advertising is evolving to get better and smarter. Wishpond has features you need to fits perfectly in the present market due to its ease of use. As email automation takes over the email marketing and advertising industry, Wishpond has been nominated as High Performers in the Fall 2016 Marketing Automation Software Grid report from G2 Crowd.

Wishpond is an impressive and easy to use tool that make it easy for small business ( 11 50 employees) to cater almost all your email marketing needs. The highlight of this tool is lead scoring and the following analytical process. Wishpond features helped us in building interactive landing pages and design contests, lead scoring management, send emails, and do so much more with its straight forward and easy to use tools.

wishpond-logo - Wishpond Review

Wishpond enables you to know “where precisely” and “how” to step ahead. In other words, it is “completely automated” and “free forever” digital marketing tool that catalyses the straight forward process of generating and nurturing leads. 

In this blog, I will walk you through the minute details of this simple and easy to use tool and write Wishpond reviews as well. Based on my user-friendly experience, I think Wishpond is a must-try for all marketers due to its ease of use.

Without much-a-do, here are the main Wishpond features.

Wishpond Reviews – Features Highlight

The features of Wishpond are broadly categorized under sub-headings – Landing Pages, Pop-ups and Forms lead, Contests and Promos, and Email Marketing Automation.

Landing Pages

Wishpond has beautiful templates that make it simple and suitable for small business owners. Along with the pre-built templates, you can simply drag and drop elements to create landing pages in minutes. Elements like text boxes, image, video, social media buttons, forms, etc are very useful for small businesses. Editing of landing pages is seamless on Wishpond. The WYSIWYG editor lets you customize colors, font, and all other elements of the landing page. One slight issue that I faced while using the editor is, I had to click many times to select a text. You need to double click it to select and edit, but I guess I double-clicked it for two or three times. However, what I got at the end is a thoroughly great landing page. I guess with the result; I could manage to click few times extra! All the templates are mobile responsive. With over 100 templates, you can create landing pages in minutes for any industry with ease of use.

wishpond-landing-page-templates - Wishpond Review

You can run A/B testing or split tests for multiple variations of your landing page. Wishpond runs the test for you and gives you detailed reports. Based on the accurate findings, you can zero upon the best version of your landing page. You will need no coding knowledge to create these interactive and all-device-compatible landing pages in minutes.

This is not all. You can do with the landing page builder on Wishpond.

If you run your blog or website on WordPress, you can use the WP plugin to build your landing page right within WP dashboard. Similarly, you can easily publish your it on your own domain and sub-domains due to its ease of use.

You can add auto-submit links to your emails. This lets your leads to register instantly for a workshop or webinar or likes of such by just clicking on the link. They don’t need to give any other additional information.

Wishpond also enables you to give Parallax Effect. This means you can have beautiful and modern landing pages in a click. Add to this, Advanced CSS and Javascript to customize the look of your page and add analytics tracking code and Real-time marketing analytics for better insights.

wishpond-device-compatible - Wishpond Review

Pop-Ups and Forms

Using Wishpond, you can add customizable forms to your landing page. There are numerous flexible templates to choose from. Form building is very easy to use with the drag and drop builder. It is easy to create multiple versions of your form and run A/B testing or split tests. These forms are simple and easy to create, publish and share it (website, blog, Facebook Page). You can also publish on wishpond.com and share it. Here are few more add-ons you get-

  • File upload field in your form to collect files and documents.
  • Drop down menu for a long list of options. This keeps your form short.
  • Multiple check boxes for leads to opt for more than one option that suits them.
  • Multiple-choice questions.
  • CAPTCHA field.
  • Hidden fields to collect analytical data like source and referrer.
  • Real-time analytics.
  •  Advanced CSS and Javascript to customize the look of your page
  • Merge tags to personalize your forms.
wishpond-online-forms

Wishpond lets you create six different types of well-timed pop-ups-

  1. Exit intent: This pop-up is the last attempt to grab the attention of those leads that are about to leave your site.
  2. Page Scroll: When visitors scroll down your site, this popup appears.
  3. Timed Pop-up: You can time your popup to appear after the visitor has spent a specific amount of time on your site.
  4. Entry pop-up: The moment a visitor lands on your site, a popup appears.
  5. Click popup: This feature turn any link or image to a 2-step opt-in process.
  6. You can use Javascript to target your popup based on any kind of filters. I call these “target website popups”. 🙂

The drag and drop editor makes pop-up building an easy task. Also, you get pre-designed templates to choose from. The templates are flexible and highly mobile responsive with ease of use. You can target your popup as you wish, for instance, you can decide on which landing pages the it will appear and where it won’t.

A/B testing feature is available in popups as well. You can test and like to see which one is giving you desired results before finalising one for your company size. Other key features you need for small business include Social Share Buttons. You can add social sharing buttons to your popups (for Facebook, Twitter, and G+).

Wishpond provides a separate section for lead scoring management where you can see all your visitors and their data. It can be sorted to different lists as per the category you want. It has five main areas:

  1. Stats provides a global overview of activity taking place within all of your Wishpond campaigns through different links. The analytics provides metric information to take note of the number of leads opening emails, converting on campaigns and page views.
  2. Leads provide you with a detailed view of different leads sorted by most recent activity whenever you like to see. With each click on a lead, you can get all the details of the lead generation, including their activities, profile data and which lists they are a part of.
  3. Visitors include those that viewed the page but did not convert on your form. With the use of this system of collecting visitor data, you can track even before they have converted. When they eventually fill out one of your forms, all the tracking data associated with their accounts merges into their new lead profiles.
  4. Lists allow you to see which leads are part of which lists. This is one of the most important section and a place to come back and check for different list segments especially if you are creating different smart lists and static lines using online marketing automation
  5. Lead Properties enables you to view all the custom lead properties across all of your Wishpond campaigns.

Contests and Promotions

You can use Wishpond to run exciting contests and promotions on Wishpond. You can collect email address through voting. Later, these email address can be used for email campaigns. Wishpond lets you encourage social sharing. It provides an option to use Facebook Like Buttons as vote methods. This facilitates likes and share. Another option is to add share buttons for Facebook, Twitter, and Google+. You can also encourage rewards for referrals. In these reward contests, the entrants get rewarded when they refer their friends to enter your contest. I have already discussed the customizable forms above. You can use Wishpond easy to use feature here as well.

wishpond-contests - Latest Wishpond Review

To help us make our contests interesting and far-fetched, Wishpond includes ten other apps that helped us in creating engaging social promotions-

  • Sweepstakes
  • Photo Contest
  • Instagram Hashtag Contest
  • Coupon
  • Essay Contest
  • Vote Contest
  • Photo Caption Contest
  • Pinterest Contest
  • Referral Promotion
  • Video Contest

You can publish and run social promotions on social media platforms like Facebook, Twitter, or on your own site. Be it any platform, your promotions and contests will look great on desktops, mobiles and tablets that is surely a value for money. You can get more likes and follows by adding a Facebook Like button or a Twitter follow option.

wishpond-contests-device-compatible - Complete Wishpond Review

Marketing Automation

Marketing automation is a boon for small business owners marketers, this I already mentioned in this post – 7 Drip Email Campaign Software. Wishpond has it all covered. Whether you are looking for drip email campaigns or wish to send personalized emails, Wishpond has all the features ready for you and easy to use.

wishpond-marketing-automation - Wishpond Markting Automation Review

Not only this, you can add scores to your leads and segment them based on their activities. Add to this; you get analytics to help us measure the performance of your automated workflow. You can use merge tags to personalize your emails based on the information you have in your database. Wishpond integrates with different tools like MailChimp and AWeber to make the tasks easier for you.

Wishpond Reviews- Integrations and API

Wishpond integrates with a host of tools, starting with CRM tools to email marketing automation software, eCommerce tools, Webinar tools, and much more. Below is the list of tools Wishpond integrates with:

CRM Integrations: Lead capturing on a website and social media platforms are going to be a cakewalk with-

Lead capturing is followed by auto syncing of leads between your email marketing app and Wishpond account. This is facilitated by apps like:

Wishpond integrates with a help desk app UserVoice, and also with SurveyMonkey for effective surveys and ease of use. Integrations with Webinar apps like ClickWebinar and GoToWebinar will help you run smooth webinars for your leads once they sign up on one of your campaigns.

wishpond-integrations - Wishpond Review 2017

Other integrations include:

Team chat app: Slack; Twilio for phone and SMS integration; LemonStand for customizable cloud-based eCommerce platform; and Thankster,credit card, a greeting card integration.

Wishpond Zapier integration provides access to over 500 other apps and ease of use.

Wishpond lets you build your Zapier integration using the Wishpond’s REST API.

Review of Affiliate Programs

Wishpond also provides affiliate benefits to small business website owners, bloggers or online marketing experts. It provides a recurring 30% commission with no payment for the customer support. You get consistent online payouts that can be easily tracked through GetAmbassador. When you join as an affiliate, you will be provided with a unique tracking link. When Wishpond receives any visitor through your affiliate link, it will directly associate it with your affiliate account; and if the visitor buys a subscription, either on the same visit or later, you will be paid a 30% commission. The commission is renewed if the subscription is renewed on a monthly plan or annual plan.

wishpond-affiliate - Updated Wishpond Review

As an affiliate at Wishpond, you get a more than marginal access to ingenious marketing tools such as GetAmbassador and Tracking Dashboard that allows you to track all your activities including clicks, commission, and revenue. Banner ads are easy to use on blogs or websites. Case Studies and Testimonials are used in websites, blogs, and landing pages. You get access to affiliate it wherein you can go through the templates, participate effectively in Wishpond’s official Academy and post Banner ads that can be embedded. You can get the HTML code for Banner Ads right on the Wishpond’s Affiliate page. However, for Marketing Automation Banner ads, you will need to wait for a while! 

wishpond-banner-ads - Wishpond Review

Wishpond: Pricing Plans

You can choose from three different plans Wishpond offers – Basic, Pro and Growth.  Apart from the common features, the Basic plan has a limit on the leads up to 1000, Email marketing monthly plan up to 10,000 with a single user which comes with a price tag of $45 per month.

Pro plan also has a limit which enumerates to exactly 2500 for leads, 25000 for Emails per months and number of users up to 5. In addition to the common features, the Pro plan also provides Pro Integration, A/B testing, Custom CSS, Custom Javascript, and API Access. The Pro package comes for $78 per month.

The Growth Plan is for $129 per month with 10000 maximum leads with unlimited users and all the other prominent features of Pro and Basic packages. In addition to all that, quick to respond customer support team truly and Implementation. Coaching Program is also provided. And as always customer support is free for all and they are quick to respond. You can sign up for a FREE trial for 14 Day for any of the plans before paying without giving credit card details. However, you can also reach out to their customer support team truly to learn the use and pricing of this software and 14 day trial. You can get a full refund for the unused months on the annual plan if you request a full refund  the account has been cancelled within five days of the start.

wishpond-pricing-plans - Wishpond Pricing

Special Perks From Wishpond

Wishpond also provides special perks in most of their other customer support. If you are a client, you can avail these offers: 

  • 30 days free for Appointlet which is a helpful tool to book appointments with Leads straight from Wishpond;
  • Free trial and discount in 30xofAds which is a comprehensive display and PPV advertising research tool which analyses competitor’s ad strategy.
  •  Also: 
    • 60 days free trial from AWeber
    • 90 days trial for Groove,
    • free 60 days of Crazyeggs 
    • Reliable customer support team
    • $50 discount on Grasshopper.

Wishpond for Agencies

Wishpond provides a simple software for agencies. Small business owners and Agencies with upto 10 employees have multiple clients to deal with, and Wishpond fits perfectly in this scenario. You can:

  • Manage multiple client accounts. You can use the templates and drag n’ drop editor to create nice popup forms for your clients.
  • Collaborate easily with your team of up to 10 employees with multiple user accounts. The governance option lets you restrict users’ access to the client accounts they are working on.
  • Show your clients beautifully designed reports for all your marketing campaigns.

Wishpond is praised and applauded by various startups and agencies with more than 10 employees across the globe due to its gentle learning curve. One such Wishpond client is TrueCaller. A very common name, Truecaller lets you identify who is calling you and from where. The success of TrueCaller is unmatched, and Wishpond has been a part of this success story.

TrueCaller wanted to gather stories of their users in a creative way. The main aim was to understand how each user has benefitted or not benefitted with TrueCaller. Every experience matters and TrueCaller wanted to get hold of the users’ personal experiences. Wishpond became the catalyzing power in this. TrueCaller ran a contest to gather all information, and this is what happened:

Use Cases

  • Over 70K+ participants
  • TrueCaller became the top keyword on social media during the contest
  • 1000+ testimonials
  • 400 percent increase in Facebook followers

Another company, World Fishing Network, also benefited highly from Wishpond. There are many more awesome case studies that prove the merit of Wishpond as a tool.

wishpond-success-story - Wishpond App Review

Wishpond: Competitive Analysis

No review is complete without analyzing it against other strong competitors and ease of use. In this case, I think Rafflecopter, Strutta, and Shortstack have the potential to give Wishpond a tough competition in terms of customer support. But here I will just tell you why I will recommend Wishpond out of these four apps:

Wishpond vs. Rafflecopter

rafflecopter-logo

Rafflecopter and Wishpond have many similar features and amazing customer service. However, I recommend Wishpond beats Rafflecopter with its integrations and ease of use. Though Rafflecopter provides Pinterest entry option and Facebook entry option, I would still vouch for the multiple marketing apps from Wishpond. Wishpond offers marketing automation, which is also missing in Rafflecopter. 

Rafflecopter, on the other hand, has a FREE plan that might attract users. But I am sure those who are unwilling to compromise with their marketing needs, will go ahead and ‘buy’ a plan that suits their needs.

Wishpond vs. Strutta

strutta-logo - Wishpond Alternative Review

Strutta does not provide any free customer service, and their plans are quite expensive. The package of $249 $399 and $999 named Turnkey, Designer and Professional respectively. You can choose the one according to your company size The number of sharing apps is limited to Facebook, Instagram, microsite, website, iframe, and few other channels.

Struta doesn’t have the website popups feature. The variety of templates is also less. No marketing automation or lead data analyzer, unlike Wishpond. Strutta lacks app integration which is disappointing. There is a lack of lead management data analysis which can be used for turning leads into loyal customers. I think with Strutta, I had to spend more time. On the contrary, Wishpond did help me save a lot of time. 

Wishpond vs. Shortstack

shortstack-logo - Wishpond Review

I was naturally lured towards Shortstack by just looking at the price! Their services start from zero and move on to $29 for the basic plan. The Enterprise plan at $499 gives you access to all the features.  Shortstack provides just over 30 pre-design themes unlike the countless options from Wishpond with ease of use. Another serious lapse is the lack of real-time testing for customized designs and quality of customer service. Another point of difference is, with Shortstack the number of users or team members is also strictly limited to one. In cases where multiple users are desired, a cost of around $29 per each month is viable; unlike Wishpond which can provide multiple users with restricted access to data with world class customer service.

Wishpond vs Aritic PinPoint

aritic-wishpond-alternative

Aritic PinPoint is a full stack marketing automation tool with advanced automation features. Designed for SMBs mainly, Aritic PinPoint shares all the features present in Wishpond. However, Aritic PinPoint exhibits a much richer feature list. For instance, Wishpond offers global stats for all the campaigns while Aritic PinPoint shows you region-wise or country-wise reports. The marketing automation suite from Wishpond is also very basic. With Aritic PinPoint, marketing automation forms the core. You get deep email segmentation based on lead management, behavior, events, stage in which the lead management/customer is currently in with regards to the buyers’ journey, and demographics like location, age, gender, joining date, etc. Email campaigns are advanced due to this in-depth segmentation and are easy to use.

Aritic-PinPoint-contact-segments

Also, Aritic PinPoint works on a multichannel approach towards marketing. You can connect and nurture your leads via emails, SMS campaigns, push notifications, mobile notifications, and social media integrations. Wishpond has just SMS, landing pages, and emails. This brings us to the pricing section. Since Aritic PinPoint is much more advanced than Wishpond and has a lot of features like free customer support, it is costlier. For large and small business, Aritic PinPoint offers account-based marketing platform which is absent in Wishpond.

Let us see what customers say about Wishpond on Capterra:

  1. Kevin M.CMO, Marketing and Advertising, Company size: 1-10 employees, used the software for around 3 years

Value for money- 4 out of 5 stars

Ease of use- 4 out of 5 stars

Customer service- 3 out of 5 stars

Overall rating- 4 of 5 stars

Hands down the best landing page builder out there”

2. James M.owner, Photography, Company size:1-10 employees, used the software for around 3 years

Value for money- 5 out of 5 stars

Ease of use- 5 out of 5 stars

Customer service- 4 out of 5 stars

Overall rating- 5 stars

“multi-use and easy implementation”

3. Marcel M.Marketing Manager Health, Wellness and Fitness, Company size: 11 50 employees, used software for more than 6 months

Value for money- 5 out of 5 stars

Ease of use- 3 out of 5 stars

Customer service- 3 out of 5 stars

Overall rating- 4 stars

“Great value for the money ”

4. Anita S.Personal Assistant, E-Learning, Company size: 1-10 employees, Used the software for: more than 2 years

Value for money- NA

Ease of use- 4 out of 5 stars

Customer service- 5 out of 5 stars

Overall rating- 4 stars

“Wishpond Customer Support for Free Accounts”

5. Margaux R.GMApparel & Fashion, Company size: 11 50 employees, Used the software for: I used a free trial-

Review- “Great Customer Support”, Value for money

Value for money- 3 out of 5 stars

Ease of use- 5 out of 5 stars

Customer service- 5 out of 5 stars

6. Cristina Y.Digital Marketing Media ManagerHospital & Health Care, Company size: 11 50 employees, Used the software for: Less than 6 months-

Value for money- 2 out of 5 stars

Ease of use- 4 out of 5 stars

Customer service- 1 out of 5 stars

“Intuitive product – poor , weak, support department”

7. Online Media, Company size: 1-10 employees,Used the software for: more than 2 years

“No need to fish anymore”

Value for money- 5 out of 5 stars

Ease of use- 4 out of 5 stars

Customer service- 5 out of 5 stars

8.Nancy N.Founder, & Editor, Marketing and Advertising, Company size: 1-10 employees, Used the software for more than 2 years

Value for money- 5 out of 5 stars

Ease of use- 5 out of 5 stars

Customer service- 4 out of 5 stars

“Easy to Use, Powerful and Affordable”

A quick round-up of Wishpond and its features:

Factors
Feature Highlights
  • What We Like?
  • What we don't like?
  • Value for Money
  • Customer Support
  • Who should use?
  • Wishpond Alternatives
  • Our Score
Comments
Feature rich project management tool; Clients like Airbnb and Google;
  • >> Affordable marketing automation tool.

    >> Landing pages, split tests, email marketing campaigns all in one at good price .

  • >>Takes a bit of time to get used to it.

    >> All the features are very basic and limited.

  • Yes, it is.

  • >> Support is good that get in touch with you whenever you are stuck or need help.

  • Small and medium sized businesses

  • Instapages, Leadpages and Mailchimp

  • 4.3/5

Update: 

Wishpond has updated their website with GDPR and CCPA related information and now has all the detail available here to help their European customers and European Subscribers.

This brings us to the end of the review of Wishpond. This tool is perfect for a marketer, and I must say it is a very easy to use the tool. Now that you are aware of all the features, ease of use, perks and pricing plans, you must start using the tool. You can always begin with the 14-day trial period for the plan that suits yo and find out if the tool is value for money. Let me know your views about this tool, and also if you come across another better alternative to Wishpond.

Questions asked while looking for Wishpond and its alternatives:
What is Wishpond and how it can help small businesses?

Wishpond is a platform that encapsulates all the features that you need for your online marketing platform. It includes landing pages, forms , marketing automation and many different tools to name a few.

How much does Wishpond cost?

Wishpond is available in 3 plans and all of these are available for a 14-day free trial. 

Starting Out annual plan: $49/mo billed
Everything you need– annual plan: $99/mo
Rapid Growth annual plan: $199/mo

Is Wishpond really free?

No, Wishpond is not free but you can check out its features with their 14-day free trial.

Who should be using Wishpond?

Wishpond is a great tool for owners of small and medium company size and agencies who are looking for affordable marketing automation solutions and great customer support team truly available for you.

What are some striking features of WishPond?

Grow your business with these features Wishpond : 

1. Pop-Up forms
2. Marketing automation tools
3. Landing pages
4. Templates for contests and promotions
5. Free customer support

How is Wishpond different from its counterparts?

Wishpond is a single platform fulfilling all your marketing automation needs.

Is Wishpond good for lead generation?

Yes, Wishpond is a good tool for lead management and lead generation with amazing customer service. With Wishpond you can create contests and promotion, impressive  landing pages and pop-up forms which all help with generating leads.

Kateryna is a blogger from Ukraine and has been traveling across countries from the last decade. Blogging and traveling have been her passion since she got a knack of writing blog on WordPress. Kateryna is a regular editorial contributor for web publications, write reviews for business productivity applications. In Year 2012 Kateryna started writing for her own blog. After these years, she started writing for corporate blogs of Coderwall, WP Engine, Information Week, Geek Time, Tech Republic, Information Week Australia, and others.